Burger King

Burger King Reviews

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Burger King Reviews

ConsumerAffairs has collected 929 reviews and 2,730 ratings.

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Page 1 Reviews 0 - 5
Staff

Reviewed Dec. 19, 2023

Angela at the drive thru is a diamond to Burger King. She is the nicest most courteous person I have ever met in fast food drive thru. Her people skills should be rewarded highly and because of her we choose This Burger King over many fast foods we have here in Clinton TN. Don't lose her BK. She is a gem.

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Staff

Reviewed Nov. 8, 2023

Going thru the Drive-Thru at Burger King in Coos Bay, Oregon I was having trouble finding the items I wanted and the p;erson taking my order happened to be Chritina the Manaqger. She was so patience and her suggestion were very helpful. Like she said everything will be hot and to our liking. Chrisina was right and so helpful I went thru her drive-thru again and she was manning the mike. I said hi to her and said I'm back again and she laughed and asked me my name. Very nice resturant.

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    Customer ServiceStaff

    Reviewed Oct. 14, 2023

    I have to say I usually don't leave reviews yet, this was much needed. Firstly, Burger King is one of my favorite fast food spots to eat when I'm in a hurry. I live close to 380 E. Merritt Island Cswy. I stopped going especially at night, the staff is horrible, and lazy, especially rude in the drive-thru. There is an older woman who is usually there almost every night, extremely rude and aggressive when speaking. She rushed my order as well. So, I have returned to coming in the mornings and afternoons instead.

    I met a very nice young lady named ** who is now taking over the store, I can already see a difference. "She smiles constantly!" You don't get that often, it made me feel warm and welcomed. Also, my food was fresh and hot. The atmosphere was extremely fun, and exciting. They went all out on the Halloween decorum. The kitchen staff is also really friendly. They know what they’re doing and what they’re talking about, and you can tell making the customers happy is their main priority. Do yourself a favor and visit this lovely chain. The service now is unmatched. The staff truly cares about your experience.

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    Staff

    Reviewed Sept. 13, 2023

    We recently moved to Mechanicsville. The BK in the old town got our order wrong 85% of the time and only had Caffeine-free Diet Coke maybe twice in 13 years. Burgers tended to be wrong, like warm, & sloppy. This Mechanicsville BK is wonderful. Great food and polite employees. Our orders have been perfectly done and hot. The gentleman manning the drive-through realized that I was a bit hard of hearing and he adjusted his headset so I could hear better. Very conscientious to the customers. A blessing to our town.

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    Staff

    Reviewed June 19, 2023

    I went to a Burger King recently with some family to try it out, we hadn't been there in a while. I'd gone with my grandparents and baby brother and the problem with this was that my grandparents only spoke Spanish, and my baby brother wasn't the most talkative. This became evident when I'd gone up to order and none of my other family members could order.

    I thought that this would annoy the person taking my order, as not only were multiple languages being spoken, but also we were changing our minds on what to get quite frequently. However the person taking my order even with the changing of the order and the confusion of language, they were very patient and had a smile on their face. Even after we had ordered we realized that we did order food to take home, and upon coming back, the person helped us out and took our second order successfully. Overall we left there having had some good food and a new appreciation for the employees at Burger King.

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    Customer ServicePunctuality & Speed

    Reviewed April 27, 2024

    After 50 years of dealing with BK, time to leave it forever! Slow, food cold, don't accept coupons, don't accept phone cards. Sometimes out of burgers, sometimes out of soda, sometimes out of chicken. Takes forever to get food they do have. Complain to corporate....useless! Avoid all Bk restaurants and take your chances elsewhere.

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    Verified purchase
    Customer Service

    Reviewed April 25, 2024

    This is about their Website / mybkexperience.com. They hand you a receipt with an invitation to visit that website, but it's never coming up. Then you use "Contact us" to tell them. Yeah right! That's not working either. You pick a choice of subjects they show you, including "Chat with a Rep", but you cannot submit your choice / response, because there is no "Send" button or link. These SOB's do this on purpose. They don't want to be bothered with such things.

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    Reviewed April 19, 2024

    I recently had the pleasure of dining at Burger King, and I must say, it lived up to its name. The restaurant exudes a cozy yet vibrant atmosphere that immediately draws you in. Upon perusing the menu, it was evident that Burger Haven takes its craft seriously, offering a diverse selection of gourmet burgers to suit every palate.

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    Online & App

    Reviewed April 18, 2024

    My local BK scams us senior citizens... They "keep the change" relying on our metal slowness... Latest adventure I had.. Last week.. They screwed me out of $5.30. Their website doesn't allow us to navigate anything without a receipt, I was never given a receipt in my transaction, so I cannot complain directly. I believe that is an obvious attempt by BK based on an apparent business model: "For every senior customer we lose, we get 5 young ones." So the good news for BK.. You just got "5 young ones to spend their money with you."

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    Reviewed April 14, 2024

    After watching 100's of commercials on TV I finally decided to go to a Burger King and try the Jr. Whopper special (2 for $5). I ordered at the drive up kiosk and when I pulled forward to pay and pick up my order, #66, there was chaos and confusion at the window. I tried to pay with a $50 bill, they had no change available and when the employee returned, I simply gave him my credit card instead. After about 5 minutes, I was handed a bag with my order.

    I began to eat as I drove away. The french fries were not hot, and tasted just ok. My medium diet coke was not icy cold and was not very carbonated (as if it had been sitting awhile) and the hamburger portion of the Jr. Whoppers were also not hot. The I did enjoy the "grill" taste and the tomato and onion on the burgers, but it was a bit too wet from the ketchup. I have not eaten at burger king before and I would likely not return anytime soon.

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    Burger King Company Information

    Company Name:
    Burger King
    Website:
    www.burkeandherbertbank.com