Papa John's Reviews

This website, just like any other business website, is NOT user friendly. I type in Shaqaroni pizza, and it brings up your website of course. Then it wants to know your location, and whether or not it will be delivery or pickup. Then, when it finally gets back to the actual order, the Shaqaroni is not even an option anymore. I can't even type it in. It wants to know the crust option, and this option and it offers this or that, but not what I want. That's ok 'cause it's cheaper to go to little caesars anyway.

Ordered and paid for a large delivery today at opening time 10:05am for a birthday party. Was told delivery was set up for 11:45 am for party at noon. Called at 12:05 and was told order was missed and we would have to wait until 1:15 pm. Blown birthday party! Establishment 4401 Curry Ford Orlando. That is a great memory!

I received an order from 545 Clough Pike, Cincinnati OH, which included (2) 20oz drinks, 1 Dr Pepper and 1 Pepsi. After removing Dr Pepper from bag, immediately noticed that the screw-cap had been unsealed, and some of the soda presumably consumed. I have staged a complaint with the GM of the store, but have not received any acknowledgement of issue. Having a driver consuming a drink that is given to a customer is one of the grossest things that has happened, and is incredibly trashy. While I am grateful for a refund, an employee consuming something that's to be given to a customer is completely uncalled for.

I used to order frequently from Papa John’s. I’d pay the extra because they had higher quality… Until recently. The last few pizzas I’ve ordered were not good at all and the size got significantly smaller for what they’re still calling a large. The crust has either been overdone and crunchy hard (tasting like burnt cardboard), or it’s way underdone and raw dough just beneath the sauce and cheese. The cheese isn’t good quality anymore either and on the last one I got there was almost no cheese at all. I was so puzzled about this so I called to inquire any the chances and I was treated so horribly by two of the employees who answered the phone. One, who even claimed to be a manager (which I find hard to believe given the childish, immature, ugly way I was treated) yelled at me and said she made it herself and it was perfect and then hung up the phone on me. I tried calling back and they refused to answer, until I called with a new phone. Just unbelievable.

I just can't.. I have given Papa John's another chance to get a horrible pizza.. they got the instructions wrong again! The pizza was overloaded with sauce which made it difficult to eat and worse in the taste. I could taste some weird soap taste like they don't rinse the pans. I'm so tired of paying around 50.00 to get food that taste terrible and not even done the way I asked it to be done. The managers are worthless and they are basically just stealing money from their customers by offering bad food.

The order took over an hr/half, pizza was not cut correctly. Very VERY disappointed in this store I use All the time. For a distance of only about 1.3 miles the delivery took an unacceptable amount of time. I AM EXTREMELY DISAPPOINTED WITH MY EXPERIENCE!!!

We usually order pizza from Papa John's on regular basis. However our last order was 45 minutes late. The pizza was horrible, it tasted greasy and bland. The number we called is no longer in the local area. As a matter of fact, we were told it's not even in our home state. Charleston, WV.

Wanted to order a pizza to take home from work, would not take my order over the phone, stopped in and would not take my order. Was told to order online. They were rude and not helpful. I am a senior citizen and felt abused. I will not be ordering a pizza from there again. Papa John's on Centre Avenue Portage, MI.

I regret to say that our recent experience ordering pizza through the app was extremely disappointing. Despite placing the order at 4:30 pm and receiving a notification at 5:30 pm that it was ready for pickup, we encountered numerous delays upon arrival. Initially informed of a technical issue with the app, we were assured the pizza would be prepared shortly. However, after multiple inquiries and reassurances of imminent readiness, the pizza did not materialize until 6:35 pm, a two hour and five minutes later than expected.

The very worst pizza and Service ever. I normally go to Pizza hut, but I recently just moved into a new apartment and decided to try Papa John's, I ordered two large pepperoni mushroom and black olive pizzas plus breadsticks and cinnamon bite dessert. I served each of my guest a slice of pizza. Each one of us fighting into the pizza and having it Rondo on the middle. This is not what you want on Super Bowl Sunday, everyone obviously was gross out, threw the pizza away and start eating the chips and dips Instead. The managers of this location Dom & Eric We’re extremely snippy and short with me. Not interested in making my experience better or making me happy, they proceeded to tell me that I only had the option of getting more of the nasty pizza delivered. I don’t know if any of you have ever had raw dough pizza but it’s pretty disgusting and leaves a horrible taste in your mouth and does not allow your taste buds to want more of the pizza..