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Poll: Would you feel comfortable having a virtual response from officers to a car crash?


Florida Highway Patrol troopers now have the technology to respond to a crash scene virtually. (WESH/CNN)
Florida Highway Patrol troopers now have the technology to respond to a crash scene virtually. (WESH/CNN)
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The Florida Highway Patrol is working to increase its response time to car crashes by not responding in person.

WESH in Orlando reported that new technology allows troopers to take accident reports virtually.

For drivers, It eliminates the time spent waiting for an officer to show up at a minor fender-bender.

The Florida Highway Patrol program is called "desktop troopers." A trooper can take a crash report without being at the scene, using a driver's phone.

The technology is already being used in 911 centers throughout the state.

The dispatcher sends a link to the caller. The dispatcher has access to caller's camera and through that camera, the dispatch operator can see what's happening.

Patrol desk troopers work much the same way.

The caller hits the link, and then a trooper anywhere in the state can see, take screenshots, and take down license information.

"It's going to save a whole bunch of time and convenience for the insurance company, so you can wrap it all up and you don't have to sit there and wait," Renessa Lane said.

It helps Florida deal with its trooper shortage as well, because, according to the Florida Highway Patrol, the Sunshine State has the lowest number of troopers per 100,000 people in the entire nation.

As of now the "desktop troopers" are in effect on roads controlled by the Central Florida Expressway Authority.

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