American Family Renters Insurance Review 2024

Renters insurance is usually relatively inexpensive and prices among companies tend to be similar. American Family’s renters insurance cost is higher than many competitors for $15,000 and $30,000 personal property coverage, but the company made Forbes Advisor’s list of best renters insurance companies.

Company	Average annual renters insurance cost for $15,000 of personal property coverage	Average annual renters insurance cost for $30,000 of personal property coverage	Average annual renters insurance cost for $50,000 of personal property coverage	Forbes Advisor rating
State Farm	$102	$121	$153
Westfield	$136	$156	$183
American Family	$154	$189	$231
Auto-Owners	$113	$147	$196
USAA*	$116	$155	$196
Allstate	$109	$153	$215
Country Financial	$174	$201	$253
Nationwide	$129	$163	$207
Average	$143	$186	$247	–

See MoreSee Less

Related: Cheap Renters Insurance

What renters insurance covers is fairly standard:

Personal property: This type of coverage is for your belongings, everything from furniture and jewelry and electronics to dishes and pots and pans. Damage from fire, smoke, vandalism, theft, falling objects, explosions and more are covered.

Liability: If you’re sued for accidental injuries or property damage and you’re legally liable, personal liability insurance can pay for court judgments, settlements and your legal defense. So if a guest falls while visiting your apartment or your dog bites a neighbor, renters liability insurance can help.

Medical payments: This coverage, which pays for smaller medical bills regardless of who is at fault, is usually included in a renters insurance policy. It can cover small medical bills and coverage is often capped at $1,000.

Additional living expenses: If you are unable to live in your apartment because of a problem covered by your policy, such as a fire, you can make a claim for additional living expenses coverage. This can pay for hotel bills, meals in restaurants and any other extra costs.

Replacement cost coverage

Consider adding replacement cost coverage to get better insurance coverage for your belongings. If your personal belongings are ruined beyond repair by a problem covered by your policy, replacement cost coverage reimburses you for new, similar items. Actual cash value coverage, on the other hand, only pays the depreciated value of the items.

American Family renters insurance has the standard coverage described above plus these options:

Identity theft protection. This coverage pays out if your identity is stolen and you have costs associated with restoring your credit and identity. Coverage up to $25,000 for expenses associated with identity restoration.

Pet insurance for renters. With up to $1,000 in coverage, this endorsement applies to dogs, cats, birds and fish. It reimburses vet expenses, burial costs or the cost of a new pet, if the injury or death was caused by a problem listed in the endorsement.

Home-based business. If you run a small business from your home, you can buy liability insurance and business property protection.

Travel protection for renters. You can purchase travel insurance coverage types such as trip cancellation insurance and global medical insurance.

Equipment breakdown coverage. American Family covers you if your electronics, including smart home devices, are damaged because of a sudden mechanical, electrical or pressure systems breakdown.

Water back-up coverage. This pays for repair costs associated with water entering your home due to a backed-up drain or overflowing sump pump.

Look for these possible discounts if you’re buying renters insurance from American Family.

Bundle & save discount for buying car insurance and renters insurance together. You can save 5% by bundling those policies.

Autopay discount if you sign up for an automatic funds transfer (AFT) or use electronic recurring payments.

Smart home discount when you have smart home devices such as a smoke/fire alarm system, water/moisture detection system, or a Ring Video Doorbell.

Loyalty discount once you have been an American Family customer for a year.

Generational discount if your parents are American Family customers and you are between ages 18 and 30,

Related: Cheap Renters Insurance of 2024

You can file a claim online with American Family or over the phone and there is 24/7 phone support during the claims process.

In addition to renters insurance, American Family offers a wide variety of other insurance products, including:

• Business
• Car
• Camper
• Condo
• Motorcycle
• RV
• Snowmobile

To identify the best renters insurance companies, we evaluated each company based on the following.

Renter insurance rates (80% of score): We scored each company’s renters insurance rates based on national averages for policies with $15,000, $30,000, $50,000, $75,000, $100,000 and $200,000 worth of personal property coverage. Source: Quadrant Information Services.

Complaints (20% of score): We used complaints about home insurance (which includes renters insurance) upheld by state insurance departments. Most home/renters insurance complaints center on claims, including unsatisfactory settlements, delays and handling of the claim. Source: National Association of Insurance Commissioners.