Popular Direct Bank Review

Pros Explained

• No monthly fees on savings account: Although the savings account has a minimum opening deposit requirement, there are no monthly fees or minimum balance requirements once the account is open.
• Competitive rates on savings and CDs: Popular Direct offers competitive rates on both savings accounts and CDs.

Cons Explained

• No ATM card access to savings: Popular Direct does not offer ATM cards for its savings accounts. To gain access to your funds, you'll need to initiate an electronic transfer and wait for it to complete.
• High minimum deposit requirement:. The high minimum deposit requirements may prevent some potential customers from being able to open an account. You must have $100 for a savings account and $10,000 for a CD.
• Fee may apply if you close an account: If you close your savings account within 180 days, you may be charged a $25 fee. Additionally, early withdrawal penalties apply to CDs.

Who Is Popular Direct Best For?

Popular Direct is best for customers who want an online bank account to complement their existing banking relationship. It may be a good fit if you:

• Are at least 18 years or older
• Have a checking account at another bank
• Are not looking to have one bank handle all of your deposit and lending needs
• Have larger balances to meet the minimum opening deposit requirement
• Are looking for a high-yield online savings account or CD
• Do not need immediate access to your funds
• Are able to deposit money electronically

What Does Popular Direct Offer?

As an online-only bank, Popular Direct has a limited selection of deposit products. Its accounts are not meant to replace your existing bank for daily transactions but can supplement your primary account with high-yield deposit products. It only offers:

• Savings accounts
• CDs

Savings Accounts

The Popular Direct Select Savings account offers a high annual percentage yield (APY) with no monthly fees. To open an account, the minimum deposit is $100. There is no minimum balance required to earn interest. Once your account is opened, it must remain open for at least 180 days or you may incur a $25 fee.

Savings accounts are entitled to a combination of six transfers or withdrawals per month. Each additional withdrawal will cost $5.

CDs

CDs from Popular Bank have terms ranging from three months to five years. There is a minimum deposit of $10,000 required for all CDs. The bank does not offer higher rates for larger balances.

CDs automatically renew at maturity at the prevailing rate. However, customers have a 10-day grace period after maturity where they can withdraw money without being charged a penalty.

If you need to terminate your CD before maturity, you will pay a penalty depending on the term length of the CD.

Popular Direct Customer Service

Popular Direct customer service by phone is available Monday-Friday, 7:30 a.m. to 12 a.m. (EST), and Saturday-Sunday 9:00 a.m. to 6 p.m. (EST) by calling 800-274-5696. Live customer service is not available on Federal Reserve Bank holidays. It is also possible to mail a letter to Popular Direct at its Florida address.

Customers can also access their account through the Popular Bank mobile app. It is available for both Apple and Android devices. Through the mobile app, you can see an overview of your accounts, review your account history, make mobile deposits, and transfer between eligible accounts.

How to Bank With Popular Direct

Because Popular Direct does not have any physical branches, the best way to open an account is through its website.

Once your account is open, you can access your accounts by telephone, online, or mobile banking. Popular Direct does not issue ATM cards, so you'll need to request a transfer to your deposit account at another bank to withdraw money. To deposit money, you can initiate a transfer from your existing bank account or perform a mobile deposit through its app.

Methodology

Investopedia is dedicated to providing consumers with unbiased, comprehensive reviews of banks. We collected over 20 data points across more than 80 banks including products available, interest rates, fees, and accessibility to ensure that our content helps users make the right decision for their savings and banking needs.