A Cineworld customer has been left furious after being hit with £60 parking fine while watching a three-hour film. The Dune Part 2 fan was hit with a cruel parking fine while attending their nearest multiplex for the latest instalment of the Timothee Chalamet blockbuster franchise.
The customer took to social media to vent their frustration after the incident at Cineworld in Llandudno Junction, North Wales. One tweeted: "Is it any wonder cinema visitor numbers are dwindling? Customers have to register car reg before watching a film, only to then get a £100 fine.
"I appeal the fine, reduced to £20! I parked legitimately but they don't believe me!" Cineworld responded: "Hey Debbi, we're sorry to hear this. We do not own or operate any of the car parks surrounding our cinemas, any issues will need to be raised with the car park provider directly."
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And a second raged: "@northwaleslive @cineworld we have also just been given a £60 fine by @UKPCParking for parking just over 3hours at # Llandudno after going to watch Dune2 which is 3hrs long. Unclear signs. Stinks of extortion. We won't be going back to Cineworld sorry!".
Cineworld said on X: "Hi there, as advised in the comment you have responded to we do not operate, own or manage any of the car parks near to our cinemas. Any disputes will need to be made with the car park operator." Taking to Facebook, Cineworld said: "As some of you are already aware we have new parking restriction for the car park that will be taking place from next week.
"We do realise that the restrictions in place do state that it is a maximum of a 3 hour stay. However, please don't worry! We will have a tablet inside of the cinema which you will need to enter your car details into upon your arrival. This will allow you to extend your stay free of charge!
"We know that many of you love to come for a meal before your film or like to watch as many as you can in one day and the 3 hours just would not be enough."
