Banking apps offer convenience with some data concerns, Consumer Reports finds
Many people are no longer making trips to the bank and instead using their phones, so Consumer Reports took a look at the best apps out there for digital banking.
Apps now allow people to deposit checks, transfer funds and pay bills anywhere at any time with their phones.
"We evaluated these apps for safety, privacy, transparency, support for financial well-being and accessibility," said Lisa Gill, of Consumer Reports.
CR's experts looked at the apps of five large traditional banks and five online-only digital banking providers. If avoiding fees is essential to you when looking for a new banking service, a digital bank may be your best bet, but there is a tradeoff.
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"We found that most of the digital banking providers offered consumers free checking and savings accounts and tended to provide higher interest rates," Gill said. "On the other hand, we found traditional banks offered more features and tools to help you budget and save."
When it comes to protecting your data, CR found that all the apps have flaws, with some more serious than others.
"Most banking service providers tend to share more data than is needed, while only some banking apps allow you to opt out of targeted advertising," Gill said.
No matter which app you choose, banking securely is important. Use features like Face ID or a six-digit PIN to unlock your phone, and on the app itself, enable two-factor or multifactor authentication.
If you lose your phone, alert your bank right away.
Consumer Reports also recommends you allow the app to send you notifications for every withdrawal or deposit made to your account so you can quickly spot potential fraud.