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• Find the user guide for your smart meter's in-home display

  the option that matches your in-home display. Don’t include power or reset buttons. You can find the user manual: if your IHD has no buttons (touchscreen only) if your IHD has 1 to 3 buttons if your

• Letter to complain about your energy supply being switched without your agreement

  . View example letter Sam Hoolin 8 Park Avenue Arlton AL1 4CA sam123@mail.com 01632 960001 British Power 24 Station Road Giltham GT16 3LP 4 May 2024 Type of supply: Dual fuel Account number: A632145

• Letter to complain about energy back-billing

  example letter Sam Hoolin 8 Park Avenue Arlton AL1 4CA sam123@mail.com 01632 960001 British Power 24 Station Road Giltham GT16 3LP 4 May 2024 Type of supply: Dual fuel Account number: A632145

• Joint debts and belongings if your partner is bankrupt

  is declared bankrupt, you'll generally be able to keep your own belongings, called assets. These include things like: your wages or salary from your job your own savings goods that are owned entirely

• Complaining about the Child Maintenance Service

  and family life. You might also need to go to court if you want to challenge the CMS through a process called ‘judicial review’. You can do this if: the CMS did something they don’t have the power to do

• Check what bailiffs can take

  ’) could take your belongings if they’re collecting a debt you haven’t paid. They can take things you own or that you own jointly with someone else - for example electrical items, jewellery or a vehicle

• What to do after a death

  or by post. The Post Office will need to see a death certificate or proof of power of attorney. You’ll have to pay a fee to redirect the post - you can find out how much it will cost on the Royal Mail

• If you think you’ve been charged too much for your energy

  on the Power Cut 105 website. When you've found your electricity network, use the ‘Find my supplier’ service on their website. It will also tell you the MPAN for your address.  If your network operator

• Check how to switch your internet, phone or TV provider

  landline might affect you on the Ofcom website. If you don’t have a mobile phone Digital landline services won't work during a power cut. If you’re dependent on your landline and don’t have another way

• If you disagree with your neighbour about a tree or hedge

  you cut a tree, check if it’s protected by a Tree Preservation Order. If it is, you’ll have to ask the council for permission to cut the tree even if it’s yours. Check who owns the tree or hedge