What do you do if your video hosting platform is not performing well?

1 Check your internet connection

The first thing you should do if your video hosting platform is not performing well is to check your internet connection. Sometimes, the problem is not with the platform, but with your own network speed, bandwidth, or stability. You can use online tools like Speedtest or Fast to measure your internet performance and compare it with the recommended requirements for video streaming. If your connection is too slow or unstable, you might need to upgrade your plan, switch to a wired connection, or use a VPN to avoid throttling.

2 Test different browsers and devices

The next thing you should do is to test your video hosting platform on different browsers and devices. Sometimes, the problem is not with the platform, but with the compatibility or configuration of your browser or device. You might need to update your browser, clear your cache, disable extensions, or adjust your settings to optimize your video playback. You should also try different devices, such as laptops, tablets, or smartphones, to see if the problem persists across different operating systems and screen sizes.

3 Contact your video hosting provider

If you have checked your internet connection and tested different browsers and devices, and your video hosting platform is still not performing well, you should contact your video hosting provider. They might be able to diagnose and fix the problem, or offer you some alternatives or compensation. You should also check their website, blog, or social media for any updates or announcements about their service status, maintenance, or issues. You should also read their terms of service, privacy policy, and customer reviews to see if they are trustworthy and reliable.

4 Optimize your video files

Another thing you can do to improve your video hosting performance is to optimize your video files before uploading them. This means reducing the file size, resolution, bitrate, or format of your videos to make them easier to upload, stream, and download. You can use online tools like Handbrake, CloudConvert, or Clipchamp to compress and convert your videos without compromising the quality. You should also follow the best practices and guidelines of your video hosting platform for uploading and encoding videos.

5 Compare different video hosting platforms

Finally, if you are not satisfied with your current video hosting platform, you might want to compare different video hosting platforms and see if they can offer you better performance, features, and prices. There are many video hosting platforms available, such as YouTube, Vimeo, Wistia, or Brightcove, each with their own advantages and disadvantages. You should consider factors such as storage space, bandwidth, quality, speed, security, analytics, monetization, customization, and support when choosing the best video hosting platform for your needs.

6 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?