Why did Valeska Wehr pay twice for her stay at a Marriott property in Boston? And why won’t Booking.com, the site where she ...

When David Tuttle’s Airbnb host moves him to a different rental, Airbnb offers to cover his hotel expenses. Where’s the money? Q: I booked an Airbnb in Las Vegas recently. Just before I checked in, ...

An emergency exit slide "separated" from a Delta flight Friday, prompting an emergency return to New York City's John F.

At hotels, housekeepers are the biggest and, arguably, the most important department. Here's a behind-the-scenes look at ...