You can customize the contents of the Navigation Pane, for example, add or edit areas, in Microsoft Dynamics CRM by editing the Site Map. The Site Map is an XML document, and if ...

Documentation and tools available for download for Microsoft Dynamics CRM.

Microsoft Dynamics CRM Team & MVP Blog ... The Microsoft Dynamics CRM Blog News and views from the Microsoft Dynamics CRM

Making Leaders Successful Every Day August 29, 2008 | Updated: September 2, 2008 The Forrester Wave™: Enterprise CRM Suites, Q3 2008 by William Band for Business Process ...

Don't lose business when a salesperson leaves. Make sure their key sales data is accessible by their replacement, and that no undone tasks are left unassigned.

Here's a quick set of instructions for backing up a CRM 4.0 implementation from Microsoft Dynamics.

Yesterday I posted some tricks and tips for Microsoft CRM site map surgery. With CRM 4.0, we now have a new option, the Microsoft CRM Demonstration Tools. This is a fantastic set ...

I went to Microsoft Tech Ready today -- heard a lot of great information. In particular, I went to a session about Microsoft CRM Field Experiences -- people talking about great ...

To view your Microsoft CRM site in Firefox, simply follow these steps: 1. Install the IE Tab extension in Firefox and then browse to your Microsoft CRM site.

To view your Microsoft CRM site in Firefox, simply follow these steps: 1. Install the IE Tab extension in Firefox and then browse to your Microsoft CRM site.