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How Social Media Can Make You A Hero To Your Cu...
You have your brand up and running on Facebook and Twitter, but how do you grow your audience of followers? Bruno sat down recently with Dan Anderson, Emerging Media Manager at T-Mobile to get his perspective on social media. Dan shared tips on how this large corporation has grown it’s customer following from 18,000 to over 375,000 on social media channels, and how it uses these channels to support customers. Learn how these Web 2.0 technologies have even proved at times to be cheaper avenues for customer support than traditional methods!
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How Social Media Can Make You A Hero To Your Customers
You have your brand up and running on Facebook and Twitter, but how do you grow your audience of followers? Bruno sat down recently with Dan Anderson, Emerging Media Manager at T-Mobile to get his perspective on social media. Dan shared tips on how this large corporation has grown it’s customer following from 18,000 to over 375,000 on social media channels, and how it uses these channels to support customers. Learn how these Web 2.0 technologies have even proved at times to be cheaper avenues for customer support than traditional methods!
Date: 8/4/11
Views: 13
Video by:  Microsoft
 
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