The services reviewed by Forbes Advisor were evaluated by considering 22 factors across five categories such as pricing, service and support, general features and user reviews. Ideally, the LLC service you choose is affordable enough for your budget while still offering enough useful features and flexibility to meet your company’s legal needs. Our rankings give more weight to providers that meet these criteria.
Pricing
We researched the average price points of small business-oriented LLC services and scored providers based on their transparency and affordability. Companies with prices listed publicly on their websites scored better than those that don’t display this information. Price accounts for 20% of overall scores.
Service and Support
We looked at what LLC formation services offer in terms of over-the-phone support, live chats, the availability of 24/7 help and more to get an overall sense of customer support quality. This accounts for 10% of overall scores.
General Features
General features for the best LLC companies include name availability search, online document access, registered agent add-on, articles of organization and whether additional legal services are available. The availability of these features makes up 30% of the total score.
Mobile App
In today’s world, business can take place anywhere and not just within an office. As such, mobile accessibility is crucial for some users. However, as this doesn’t greatly impact the overall functionality of an LLC service, we weighted the availability and functionality of mobile apps at just 5% of the overall rating.
Customer Reviews
This score reviewed BBB and Trustpilot ratings to determine how customers feel about the quality of the services. As these are external reviews, this only amounts to 15% of the total score.
Expert Score
Our expert score considered overall value for money, ease of use, popularity and stand-out features. Some of those features may include security features, access to customer support, whether the service offers a knowledge base, and what type of money-back guarantee is offered, if any. The expert score constitutes 20% of the overall rating.
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