Freedom Debt Relief Reviews

They have a very easy to navigate website. And I receive periodic emails to say, “Have you checked into this recently? Have you followed up?” So, subtle friendly reminders. And everything is fully disclosed on their website. They have an enrollment portal that I could log in and see exactly the status of all of our open cases. Also, they were very easy to reach by phone and they return calls timely. They are forthcoming with information, patient, and knowledgeable.

We discussed financial eligibility and what was manageable for me. I wanted to know a timeline and have the quickest closure time, so we looked at different scenarios, and I picked the one that worked best for me. I liked the wealth of knowledge and guidance, and any question that I asked, it didn't seem like it was the first time that the rep had been asked that. So, there was a sense of comfort, knowing, “I'm not the first person who's asked this or gone through with this.” It was very comforting to know that there was a solution and all of my questions were answered.

Freedom Debt Relief was there when I needed them. There wasn't any kind of haggling or excessive contact in a negative way. It was just, “Hey, if I needed them, I could reach out.” Got a cellphone number I could call any time, and they were always available. It takes a huge burden off of my plate. Look into it to see if it's a fit for you. It's at no cost to talk to anybody to review where your situation is and possible solutions.

I didn't like going through all the legal stuff with this because I didn't do it with any other debts. I had to deal with FDR's legal team. And the attorney I got from them was horrible. I complained to FDR about him. But they said they couldn't talk to them because I signed that power of attorney. So, they told me they couldn't do anything. I had to deal with him. And it got very confusing. I voiced my concerns to the people at FDR about it. And I never talked to the attorney after he told me that he would get it taken care of.

Instead of negotiating down, like they usually do with all the other debts, it became much more than the initial amount FDR had me to believe it was from the beginning. And they said they negotiated down still, but it was not negotiated down to what the original debt was in the first place. So, I paid more for that debt. And it cost me more than the other debts, because they usually charge a fee when they pay off a debt. This fee looked like it almost doubled. But it was done and over with. The overall experience was okay. FDR paid all my debts off like they were supposed to.

So for us, we didn't feel like a number. We felt like we were being helped, and on top of that, when we had to do the negotiations and when we had to find a notarizer, they broke everything down. I didn't even know what a notarizer was. Everybody was absolutely amazing. I accidentally missed one of my emails, and they came right back. They called me and made sure. They even called and reached out to my partner, the one that's making all the payments. They said, "Hey, we're trying to get ahold of Savannah. Is she available?” I didn't think that they would go to the length of trying to make sure that I was secure with taking down a negotiation. They wanted me to get that before the deadline was due, and I had absolutely no idea that I had that email. They saved me.

I was about $30,000 in debt, and Freedom Debt Relief resolved 21,376. I was there from September 2019 to October 2023, and the whole system itself was really easy. They saved me a good chunk of money, so much time as well as a lot of worry. My entire pregnancy, I was stress-free, and now I have a really happy almost three-year-old. That's a huge milestone for me and especially being able to buy a car. We're gonna be taking out a loan and putting a down payment for a house. Freedom Debt Relief has really helped us in the last three and a half years that we've been with them. We couldn't expect anything more or anything less. We're really satisfied with what we went through. Thinking back on it, we were struggling before them, and I wouldn't change a single thing.

Original Review: When I came to FDR for assistance I was literally drowning in debt. They set me up with a dashboard, sent a welcome packet to my home and proposals to eliminate my debt within a few weeks. I also had some of the best lawyers, too! I highly recommend signing up.

Even though you're in a program, there are always debt collectors that send you stuff in the mail. I just take a picture of the letter, send it in to their information center, and within 24 hours, they get back to me and acknowledge that they've seen it. Some of these collection agencies would say, "Just because your debt has been settled doesn't mean that the original company can't sell off what they didn't get to us." Then they start sending you stuff on the unresolved debt that wasn't cleared due to Freedom Debt in the negotiation. I caught one once. It was one of our old debts that has been paid off and Midland was trying to get the overage that wasn't paid off. I called up Freedom and they confirmed it had been settled. But people don't know and get worried that they're getting collections again.

Sometimes you can't always make your payment and if you call Freedom Debt Relief on time, they don't give you a hassle. They understand. The program works great. We were at a point where we had no idea how we were gonna make the minimum payments but Freedom Debt Relief made things a lot easier. We don't get hassled by everybody. However the two to four years is not an accurate selling point. If you double your payments, you'd get there. But if you can't make the double payments, then it usually tends to be longer than four years.

Freedom's price is fair for what they've done, how they fixed things on my behalf and kept all the unnecessary calls off my back and the others' back as well. Most times you have other consumers trying to call and get some things paid off from them. But because I'm with Freedom Debt Relief, the other consumers can't call me. You're relaxed and you don't have to worry about, "Oh, my gosh. When's my next bill?" because you're paying on time with Freedom. Even if you have to skip a month that day, their team itself helps take care of you and relieve the stress off of you. It's almost like a big brother or a big sister.

I like the constant positive attitude of Freedom. Every time I had to call, I never got that judgy tone or that they woke up on the wrong side of the bed tone. They're always in like they had coffee or that first shot of the day. They're always in a great mood. That makes me excited about talking to them. I was referring my friends and family to them. Their website is easy to look at and they updated recently. It's easy to review what you've paid off and it gives you more drive to wanna pay things off earlier, if you're able to.