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CONVERGENCE SEPT-OCT 2017

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Your dream trip is<br />

a click away with<br />

FLYKLIA<br />

With the new social network for travellers, planning your trip to Malaysia and beyond is easier than before. Meet other like-minded travellers<br />

to create the perfect itinerary, or share your own stories. You can also discover new attractions as well as book your flight and accommodation,<br />

all in one place. Get connected at www. flyklia.com today and get inspired for a great journey.<br />

Begin your fascinating journey to our five international airports in Kuala Lumpur (KLIA), Langkawi,<br />

Penang, Kuching or Kota Kinabalu. Your premier gateways to the enchanting Malaysia.<br />

KUL – KUALA LUMPUR | PEN – PENANG | LGK – LANGKAWI | BKI – KOTA KINABALU | KCH – KUCHING


Simplistic<br />

Editorial Board<br />

Wonders<br />

The country is a major tea exporter, a booming tourist attraction<br />

with ancient Buddhist stupas and majestic Hindu temples and<br />

home to a diverse community. In this issue of Convergence,<br />

we are placing our travel spotlight on Sri Lanka.<br />

A country that has been steadily growing and building itself from a civil<br />

war that ended in 2009, Sri Lanka should definitely be on any traveller's<br />

list. From the colder regions in Nuwara Eliya to the simpler farming towns<br />

in Jaffna to the coastal towns in Galle, the country offers something<br />

sweet, spicy or savoury that will resonate with a variety of taste buds.<br />

Step inside the land of Lanka on page 96!<br />

We would also like to take the opportunity to wish all Hindu readers<br />

an auspicious and blessed Happy Deepavali! The Festival of Lights falls<br />

on October 18 worldwide and is often celebrated with sugary sweets,<br />

fireworks and new clothing materials. Be a part of the celebration by<br />

being in the know of the culture's sweet delicacies and drop by a store<br />

or two here to satiate those sugar cravings! Read our list of 10 top Indian<br />

desserts on page 59 now!<br />

If you're looking for travel alternatives, soak in the sights at Southeast<br />

Asia's 'Pearl of the Orient' – Manila or try Russian beet soup while<br />

exploring Moscow! Do not forget to purchase the country's famed<br />

Matryoshka dolls as souvenirs too.<br />

For travel anecdotes and inspiration, read all about former Miss<br />

Malaysia and Miss World finalist, Deborah Henry's travel tales on page<br />

66 and learn about her school for refugee children under Convergence<br />

of Inspiration on page 91.<br />

Lastly, we've got exclusive interviews with in-flight catering company,<br />

Brahim's Holdings Berhad as well as the latest news from Malaysia<br />

Airports' experience-sharing online travel portal, FlyKLIA on page 88.<br />

Read or write reviews about your travel tales and tips on FlyKLIA, today!<br />

Happy reading, happy holidays and happy travels!<br />

The Editorial Board, Convergence<br />

From Us To You<br />

The Editorial Board<br />

Nik Anis Nik Zakaria<br />

Ida Rahayu Mohd Jamli<br />

Noor Hafiza Ruslan<br />

M Fariz Qisti M Takwir<br />

Stilt fishing at Weligama<br />

Coordinators<br />

Nurul Farehah Norsam<br />

Siti Fatimah Azrina Mohamed Azri<br />

1


CONTENTS<br />

September-October <strong>2017</strong><br />

26<br />

FEATURES<br />

Experience<br />

Stay Trendy With NARS<br />

52<br />

26<br />

50<br />

Destinations<br />

3 Days 2 Nights At<br />

Manila, Philippines<br />

52<br />

Destinations<br />

Moscow: More Than Matryoshka<br />

50<br />

70<br />

Destinations<br />

Take Your Wedding Shots, Here!<br />

82<br />

79<br />

70<br />

87<br />

96<br />

79<br />

82<br />

87<br />

96<br />

Airlines<br />

Batik Air Flies To Perth and Firefly Offers Free Insurance<br />

Airlines<br />

Business Class − Saudi Arabian Airlines<br />

Inspiration<br />

Pay with Alipay<br />

Lifestyle<br />

Now Boarding: Sri Lanka


4<br />

8<br />

12<br />

16<br />

30<br />

42<br />

43<br />

REGULARS<br />

Convergence of People Around the World<br />

KLIA Directory<br />

klia2 Directory<br />

A Guide to the Best of Kuala Lumpur<br />

Colours & Fragrances<br />

Retail Indulgence<br />

• Clarks<br />

Quick Eats<br />

• The Loaf<br />

• Sama-Sama Express<br />

43 45<br />

42<br />

CONTACT <strong>CONVERGENCE</strong><br />

Marketing & Editorial<br />

convergence@acepremier.com<br />

Website:<br />

convergence.malaysiaairports.com.my<br />

PUBLISHER<br />

Malaysia Airports Holdings<br />

Berhad (487092-W)<br />

Corporate Office,<br />

Persiaran Korporat KLIA,<br />

64000 KLIA,<br />

Sepang,<br />

Selangor Darul Ehsan,<br />

Malaysia.<br />

Tel: +603-8777 7000<br />

Fax: +603-8777 7138<br />

Website:<br />

www.malaysiaairports.com.my<br />

CONCEPTUALISED AND PRODUCED BY<br />

Acepremier.com Sdn Bhd (829271-K)<br />

N-2-6, Plaza Damas,<br />

60, Jalan Sri Hartamas 1,<br />

Sri Hartamas,<br />

50480 Kuala Lumpur,<br />

Malaysia.<br />

Tel: +603-6203 2522<br />

Fax: +603-6203 4522<br />

Email: info@acepremier.com<br />

Website:<br />

www.acepremier.com<br />

45<br />

The Loaf<br />

Must Eats@KLIA and klia2<br />

• The Coffee Bean & Tea Leaf<br />

• Dunkin' Donuts<br />

• Flight Club<br />

• Flight Club Grab 'N' Go<br />

• The Green Market<br />

• The Bar<br />

• Café Barbera<br />

• Urban Food Court<br />

• Fukuya@KLIA<br />

Flight Club<br />

PRINTED BY<br />

MPH Group Printing (M)<br />

Sdn Bhd (142270-H)<br />

No. 31, Jalan 2/148A,<br />

Taman Sungai Besi Industrial Park,<br />

57100 Kuala Lumpur,<br />

Malaysia.<br />

Tel: +603-7987 0966<br />

Fax: +603-7984 0966<br />

Malaysia Airports<br />

MY_Airports<br />

90<br />

The View From The Top<br />

malaysiaairports<br />

102<br />

Chronicles<br />

Malaysia Airports<br />

105<br />

Reality Check<br />

马 来 西 亚 机 场<br />

108<br />

116<br />

What's Converging<br />

A run-down of the latest news and events from<br />

Malaysia Airports<br />

Social Media<br />

COVER IMAGE<br />

Discover Sri Lanka, a land with misty<br />

mountains, bustling streets, lush paddy<br />

fields, ancient Buddhist stupas, ruins<br />

and coastal beach towns in this issue of<br />

Convergence! Also, we would like to wish<br />

our Hindu readers and those celebrating,<br />

Happy Deepavali!


Of People Around The World<br />

Boarding Passes September<br />

St. Rupert's Day Fair<br />

Date: 20 – 24 September <strong>2017</strong><br />

Venue: Altstadt, Salzburg, Austria<br />

This traditional fair on the squares of the Old<br />

City is to honour St. Rupert, the patron saint of<br />

Salzburg and is one of the most popular<br />

celebrations for the Salzburg locals. Arts & crafts<br />

stands provide fascinating insights into all kinds<br />

of living traditions. Market stands tempt visitors<br />

with typical local foods and drinks.<br />

Red Bull Cliff Diving<br />

World Series <strong>2017</strong><br />

Date: 15 September <strong>2017</strong><br />

Venue: Mostar, Bosnia and Herzegovina<br />

Built in the 16th century, the iconic old Stari<br />

Most Ottoman bridge has a diving tradition<br />

that stretches back almost 450 years and the<br />

locals are delighted to welcome the cliff diving<br />

elites into town.<br />

Outlook Festival <strong>2017</strong><br />

Europe<br />

M<br />

Date: 7 – 10 September <strong>2017</strong><br />

Venue: Pula, Croatia<br />

During four days at the end of summer, this<br />

underground dancefloor-themed festival is set<br />

in an abandoned fort perched above the Adriatic<br />

Sea, next to a beach right near Pula, Croatia.<br />

C<br />

S<br />

Singapore F1 Grand Prix<br />

S<br />

Date: 15 – 17 September <strong>2017</strong><br />

Venue: Marina Bay Circuit, Singapore<br />

Apart from viewing the practice, qualifying and<br />

actual race, don't forget to groove along the<br />

likes of Ariana Grande, One Republic, The<br />

Chainsmokers and Calvin Harris – all set to<br />

perform during the three-day event.<br />

Brisbane Festival<br />

A<br />

Date: 3 – 24 September <strong>2017</strong><br />

Venue: Brisbane, Queensland, Australia<br />

The city's biggest cultural event will see an<br />

explosion of music, theatre, dance, opera,<br />

circus and major public events such as<br />

Sunsuper Riverfire.<br />

The Chestnut Festival<br />

Asia and Australia<br />

C<br />

Date: 27 – 28 September <strong>2017</strong><br />

Venue: Okunitama Jinja Shrine, Tokyo, Japan<br />

High quality chestnuts, which served as a useful<br />

type of preserved food, are collected in the<br />

Musashino region. For this reason, they were<br />

also presented to the Tokugawa Clan. The<br />

chestnut season overlapped with the Kagura<br />

dance performances, so the festival became<br />

known as the “Chestnut Festival”.<br />

African Festival of the<br />

Arts <strong>2017</strong><br />

Date: 1 – 3 September <strong>2017</strong><br />

Venue: Washington Park, Chicago, Illinois,<br />

United States<br />

The festival grounds come alive in a simulated<br />

African village with attendees transported<br />

across the diaspora with interactive<br />

engagements, vibrant drumming, museum<br />

quality and collectible artefacts, colourful and<br />

rich hand woven fabric and textile and other<br />

interactive spaces.<br />

Toronto International<br />

Buskerfest for Epilepsy<br />

Date: 1 – 4 September <strong>2017</strong><br />

Venue: Woodbine Park, Toronto, Canada<br />

A showcase for hundreds of the most<br />

spectacular acts on earth – fearless, funny and<br />

wacky – see it all at Toronto’s wildly successful<br />

street performer festival!<br />

Rock in Rio Brasil <strong>2017</strong><br />

The Americas<br />

M<br />

Date: 15 – 17 and 21 – 24 September <strong>2017</strong><br />

Venue: City of Rock, Rio de Janeiro, Brazil<br />

Guns N' Roses, Def Leppard, Red Hot Chili<br />

Peppers, Lady Gaga, Bon Jovi, The Who,<br />

Incubus, Maroon 5, Aerosmith, The Offspring,<br />

Justin Timberlake, Alicia Keys, the list keeps<br />

going for this one helluva music fest!<br />

A<br />

PA<br />

Africa and The Middle East<br />

Street Food Festival Za<br />

<strong>2017</strong><br />

Date: 2 – 3 September <strong>2017</strong><br />

Venue: Woodstock, Cape Town, South Africa<br />

The fourth annual Street Food Festival will pay<br />

homage to the country's food culture by<br />

dishing up authentic South African street foods<br />

pavement-style. The festival features a food<br />

market of local talent, live music and crate talks<br />

geared towards food entrepreneurs with such<br />

industry speakers as Ming-Cheau Lin, Nikki<br />

Albertyn, Mpho Masango and Josh De Kock<br />

from Weekly Wors.<br />

Festival De La Mer<br />

S<br />

Date: 8 – 9 September <strong>2017</strong><br />

Venue: Rodrigues Island, Mauritius<br />

This festival has different activities and<br />

numerous competitions which are all sea<br />

related such as initiation to diving, kite surfing,<br />

regatta, swimming competitions as well as<br />

cultural shows.<br />

Festival of Carthage-Byrsa<br />

E<br />

Date: Till 15 September <strong>2017</strong><br />

Venue: Carthage, Tunisia<br />

This is one of the more traditional events of the<br />

season and revolves around dancing, music<br />

and even horse riding. It is perfect for those<br />

who wish to study Tunisian culture in-detail and<br />

admire all of the famous dance and music styles.<br />

F<br />

4<br />

S<br />

Sport F Food M Music C Culture PA Performing Arts A Arts E Exhibition


Of People Around The World<br />

Boarding Passes October<br />

Film Fest Gent<br />

Date: 10 – 20 October <strong>2017</strong><br />

Venue: Ghent, Belgium<br />

Every year in October, more than a 100 feature<br />

films and 30 short films from all over the world<br />

are presented at Film Fest Gent. The festival<br />

attracts more than 100,000 visitors every edition.<br />

Signal Festival<br />

C<br />

Date: 12 – 15 October <strong>2017</strong><br />

Venue: Prague, Czech Republic<br />

SIGNAL festival is the largest cultural event in<br />

the Czech Republic, thanks to the unique<br />

combination of art, urban space and modern<br />

technology for its four-year existence has<br />

attracted the backdrop of an urban centre of<br />

more than 1.5 million viewers.<br />

Montmartre Grape<br />

Harvest Festival<br />

Date: 11 – 14 October <strong>2017</strong><br />

Venue: Montmartre, Paris, France<br />

Learn all about this vineyard celebration, stomp<br />

on grapes with your feet and indulge in local<br />

French food!<br />

Uticon <strong>2017</strong><br />

A<br />

Date: 1 October <strong>2017</strong><br />

Venue: Mohawk Valley Community College,<br />

Utica, New York, United States<br />

The Mohawk Valley's longest-running comic<br />

book show is back! Started in 1990, the Uticon<br />

had a ten-year run before taking a break.<br />

Starting in 2014, they've returned and once<br />

again ready to bring the joy and fun of comic<br />

books to the area again.<br />

Casa FOA<br />

Europe<br />

The Americas<br />

E<br />

Date: 15 September – 15 October <strong>2017</strong><br />

Venue: Belgrano, Buenos Aires, Argentina<br />

Going strong for over two decades, this cuttingedge<br />

design fair presents new trends in the<br />

world of architecture, garden and interior<br />

design, providing stylish inspiration on how<br />

best to personalise your home.<br />

A<br />

F<br />

Australian Motorcycle<br />

Grand Prix<br />

Date: 20 – 22 October <strong>2017</strong><br />

Venue: Phillip Island, Victoria, Australia<br />

If you love bikes, head on to this and choose<br />

from a range of tickets. General admission lets<br />

you roam free, soaking up the atmosphere.<br />

Grandstand ensures a good spot and an<br />

awesome view. Or if you fancy meeting some<br />

motorcycle legends and getting behind the<br />

scenes, check out the VIP tickets.<br />

Vegetarian Festival<br />

F<br />

Date: 20 – 28 October <strong>2017</strong><br />

Venue: Chinatown, Bangkok, Thailand<br />

Chinatown is the gathering point for the<br />

festivities and you will find rows of temporary<br />

stalls selling a wide variety of dishes from sweet<br />

cakes to noodle soups. The best time to come<br />

is early evening, around 17:00, so you can grab<br />

a bite to eat and enjoy the coming and goings<br />

at the temples.<br />

Busan Fireworks Festival<br />

A<br />

Date: 28 October <strong>2017</strong><br />

Venue: Gwangalli Beach, Busan, South Korea<br />

The festival’s diverse programmes of cultural<br />

events, high-tech laser light shows and myriad<br />

of unique and colourful fireworks make this one<br />

of the area’s most popular festivals, drawing<br />

crowds of over 1 million visitors each year.<br />

Madajazzcar <strong>2017</strong><br />

M<br />

Date: 2 – 14 October <strong>2017</strong><br />

Venue: Antananarivo, Madagascar<br />

This jazz music festival will see bands from<br />

around the world converge and perform<br />

alongside local musicians at this annual event.<br />

Moga Festival<br />

Asia and Australia<br />

Africa and The Middle East<br />

M<br />

Date: 14 – 16 October <strong>2017</strong><br />

Venue: Essaouira, Morocco<br />

Open-air stages, poolside and beachside<br />

parties bring colour to the local off-season,<br />

with established names joined by fresh talent<br />

across the weekend.<br />

S<br />

Día de la Canción Criolla<br />

C<br />

Date: 31 October <strong>2017</strong><br />

Venue: Various locations throughout Peru<br />

Halloween isn't a big deal in Peru but Criolla<br />

music, a genre of Peruvian music, is appreciated<br />

till there is a day paying homage to it. Expect<br />

performances in restaurants and music venues<br />

across the country.<br />

Shoko Festival<br />

PA<br />

Date: 29 September – 2 October <strong>2017</strong><br />

Venue: Harare, Zimbabwe<br />

Zimbabwe's biggest festival of urban culture<br />

is a vibrant space that hosts everything from<br />

live concerts, comedy nights, talks and<br />

discussions, to cutting edge presentations on<br />

tech and new media.<br />

Pictures by Okunitama Jinja Shrine, Cyril LG, ©AsiaWebDirect and Municipalidad de Miraflores<br />

5


Of People Around The World<br />

Happening Malaysia<br />

September<br />

Sibu Base Jump <strong>2017</strong><br />

Date: 21 – 24 September <strong>2017</strong><br />

Venue: Sibu, Sarawak<br />

BASE jumpers from around the world have found<br />

Sibu BASE Jump to be a unique and enjoyable<br />

event with a very welcoming atmosphere. BASE<br />

jumpers launch from the top of Wisma Sanyan<br />

and land in Sibu Town Square. Standing 126 metres<br />

high, Wisma Sanyan is the tallest building in<br />

Sarawak. Sibu is located in the East Malaysian<br />

state of Sarawak on the island of Borneo.<br />

S<br />

Culinaire Malaysia <strong>2017</strong><br />

Date: 26 – 29 September <strong>2017</strong><br />

Venue: Malaysia Agro Exposition Park Serdang<br />

(MAEPS), Selangor<br />

At this exhibition, showcase your products,<br />

technologies and expand your market. Explore<br />

trade opportunities to further your business or<br />

form alliances with like-minded entrepreneurs and<br />

develop relationships with customers.<br />

E<br />

Final Formula 1 Petronas<br />

Malaysia Grand Prix<br />

Date: 29 September – 1 October <strong>2017</strong><br />

Venue: Sepang International Circuit, Selangor<br />

Being the last Formula 1 race organised in<br />

Malaysia, this is your last chance to smell the<br />

burning rubber and the fast paced action at the<br />

Sepang International Circuit.<br />

S<br />

Penang Hungry Ghost<br />

Festival<br />

Date: 22 August – 19 September <strong>2017</strong><br />

Venue: George Town, Penang<br />

Penang celebrates the Hungry Ghost Festival<br />

with staged opera performances and puppet<br />

shows at roadsides.<br />

C<br />

Kenyir Festival <strong>2017</strong><br />

A<br />

Date: 14 – 17 September <strong>2017</strong><br />

Venue: Pengkalan Gawi, Lake Kenyir, Terengganu<br />

The festival is an annual tourism event aimed at<br />

increasing the promotion of Lake Kenyir for<br />

domestic and foreign tourist attraction.<br />

International Blues and<br />

Reggae Festival<br />

Date: 9 – 10 September <strong>2017</strong><br />

Venue: Kellie's Castle, Batu Gajah, Perak<br />

Visitors will not only get to enjoy and indulge<br />

in the music, they will also get the chance to<br />

learn a thing or two about the genre, thanks to<br />

the workshop held during the festival. The team<br />

also wants to promote a drug-free music festival,<br />

due to the misconception between reggae and<br />

drug usage.<br />

M<br />

6<br />

S<br />

Sport F Food M Music C Culture PA Performing Arts A Arts E Exhibition


Happening Malaysia<br />

October<br />

Of People Around The World<br />

Sultan Mizan Cup<br />

Date: 13 – 15 October <strong>2017</strong><br />

Venue: Terengganu International Endurance Park,<br />

Lembah Bidong, Setiu, Terengganu<br />

This is an international 120-kilometre gruelling<br />

endurance horse riding competition that tests<br />

the stamina and skills of both the riders and<br />

their horses.<br />

E<br />

Borneo Bird Festival <strong>2017</strong><br />

Date: 20 – 22 October <strong>2017</strong><br />

Venue: Rainforest Discovery Centre, Sandakan,<br />

Sabah<br />

A total of 688 resident and migratory bird species<br />

have been recorded in Borneo, 60 of which are<br />

endemic. The Festival will be held at Rainforest<br />

Discovery Centre (RDC) in Sandakan, home to<br />

endemic species such as the Bornean Bristlehead,<br />

Bornean Falconet and Black-crowned Pitta.<br />

A<br />

Mid-Autumn Festival<br />

C<br />

Date: 4 October <strong>2017</strong><br />

Venue: Throughout Penang<br />

Mid-Autumn Festival is celebrated widely in<br />

Penang. It is a time when family and friends gather<br />

to admire the full moon while savouring Moon<br />

Cakes, Chinese tea and parading around with<br />

colourful Chinese Lanterns.<br />

KL Fabulous Food Hunt <strong>2017</strong> F<br />

Date: 7 October <strong>2017</strong><br />

Venue: Multiple locations throughout<br />

Kuala Lumpur<br />

The food hunt is specially designed to introduce,<br />

as well as promote the city's fabulous and famous<br />

food to the public. This is the 7th year of the KL<br />

Fabulous Food Hunt with an expected 250 teams<br />

for <strong>2017</strong>!<br />

Shell Malaysia Motorcycle<br />

Grand Prix <strong>2017</strong><br />

Date: 27 - 29 October <strong>2017</strong><br />

Venue: Sepang International Circuit, Selangor<br />

The Malaysia MotoGP will see action from some<br />

of Asia’s top young riders in the Idemitsu Asia<br />

Talent Cup. This year, Malaysia is represented by<br />

3 riders – Muhammad Haziq Mohamad Hamdan,<br />

Syairul Yuslie Suhaimi and Azroy Hakeem Anuar.<br />

S<br />

MPKj Half Marathon <strong>2017</strong> S<br />

Date: 22 October <strong>2017</strong><br />

Venue: Bangi, Selangor<br />

MPKj Half Marathon has marked its 3rd anniversary<br />

this year and is still going strong as an event of<br />

promoting healthy lifestyle and good<br />

sportsmenship. Majlis Perbandaran Kajang will<br />

continue with its best effort in bringing Selangor<br />

as a destination of sports highlights.<br />

7


L5 37<br />

L5 36<br />

L5 29<br />

KLIA Directory<br />

KLIA Directory<br />

[MTB] Main Terminal Building<br />

Domestic<br />

Departure<br />

L5 40<br />

G1<br />

G2<br />

G3<br />

L5 01<br />

L5 46<br />

Check in<br />

Counters A&B<br />

L5 04<br />

L5 02 L5 03<br />

G4<br />

L5 39 L5 38<br />

L5 34<br />

L5 05<br />

L5 33<br />

Check in<br />

Counters C&D<br />

G5<br />

G6<br />

DEPARTURE LEVEL (Level 5)<br />

L5 35<br />

POLICE<br />

L5 26<br />

L5 32<br />

L5 41<br />

L5 30<br />

L5 31<br />

L5 25<br />

Check in<br />

Counters E&F<br />

G7<br />

L5 24<br />

L5 23<br />

Check in<br />

Counters G&H<br />

L5 06<br />

L5 07<br />

G8<br />

L5 27 L5 28<br />

ATM<br />

International Departure<br />

L5 21 L5 20<br />

L5 22<br />

L5 19<br />

Check in<br />

Counters J&K<br />

L5 47<br />

ATM<br />

L5 08<br />

L5 42<br />

L5 18<br />

L5 17<br />

Check in<br />

Counters L&M<br />

L5 09<br />

ATM<br />

Stage Area<br />

L5 16<br />

L5 09<br />

ATM<br />

L5 11<br />

L5 10<br />

L5 14<br />

L5 15<br />

L5 12<br />

L5 13<br />

L4 01<br />

To Airline Offices To Airline Offices<br />

MEZZANINE LEVEL (Level 4)<br />

Legend<br />

Aerotrain<br />

First Aid Centre<br />

Rest N Go<br />

Transfer Desk<br />

atM<br />

Auto Teller Machine<br />

Information Counter<br />

Sama-Sama Express<br />

Walkalator<br />

Autopay Machine<br />

Money Changer<br />

Smoking Lounge<br />

Landscape Area<br />

Customer Service<br />

Movie Lounge<br />

Sports Lounge<br />

Shopping<br />

Elevator<br />

News Lounge<br />

Stairs<br />

Food & Beverage<br />

Entrance/Exit Gates<br />

poLiCe<br />

Police Station<br />

Taxi<br />

Services<br />

Escalator<br />

Prayer Room<br />

Express Bus<br />

Departure Level (Level 5)<br />

Food & Beverage<br />

Grab & Go<br />

Dunkin’ Donuts L5 46<br />

Cafés<br />

Café Barbera L5 23<br />

Kopi Time L5 32<br />

Old Town White Coffee L5 14<br />

The Coffee Club L5 40<br />

Gloria Jean's Coffees L5 47<br />

Fast Food<br />

KFC Restaurant L5 29<br />

Secret Recipe L5 09<br />

PappaRich (Opening soon) L5 13<br />

Shopping<br />

Beauty, Health and Wellness<br />

Pusrawi Health Pro Shoppe L5 34<br />

Eraman Perfumes & Cosmetics L5 22<br />

The Body Shop L5 33<br />

Gifts & Souvenirs<br />

Books & Magazines L5 24<br />

Experience Malaysia L5 11<br />

Khazanah Exotic L5 16<br />

Royal Selangor L5 17<br />

Kashkha L5 31<br />

Sembonia L5 39<br />

Chocolates & Confectionery<br />

Chocolates @ Departure L5 19<br />

Famous Amos Cookies L5 35<br />

Children’s Apparel & Toys<br />

Kiddies L5 36<br />

Convenience Store<br />

7-Eleven L5 09<br />

Travel Retail Essential<br />

DFZ Travel Electrical Gadgets L5 25<br />

8<br />

McDonald's L5 12<br />

Restaurants<br />

Nööödles L5 42<br />

Fashion Accessories & Apparel<br />

Bonia L5 18<br />

Sunglass Hut L5 21<br />

Services<br />

Banking<br />

CIMB Bank L5 26<br />

CIMB E-Banking L5 15


TAXI<br />

TAXI<br />

TAXI<br />

TAXI<br />

KLIA Directory<br />

To KLIA Express<br />

L2 03<br />

To/From<br />

Parking<br />

C&D<br />

G1<br />

G2<br />

L3 02<br />

Domestic<br />

Arrival Hall<br />

L3 01<br />

Carousel M<br />

Carousel L<br />

L3 09<br />

L3 04<br />

L3 10<br />

Carousel K<br />

L3 05<br />

Carousel J<br />

L3 06<br />

L3 07<br />

L3 22<br />

Carousel H<br />

Carousel G<br />

L3 19<br />

Carousel F<br />

CUSTOM CLEARANCE<br />

Baggage<br />

Reclaim Area<br />

Carousel E<br />

Carousel C<br />

Carousel C<br />

L3 20<br />

Carousel B<br />

IMMIGRATION<br />

L3 21<br />

Carousel A<br />

To/From<br />

Bus Station<br />

C&D<br />

L2 01 L2 02<br />

?<br />

P<br />

To<br />

Sama-Sama<br />

Hotel<br />

LEVEL 2<br />

L2 04<br />

L2 06<br />

?<br />

P<br />

To/From<br />

Parking<br />

A&B<br />

G3<br />

G4<br />

G5<br />

L3 11 L3 12<br />

L3 13<br />

G6<br />

L3 14<br />

International<br />

Arrival Hall<br />

L3 15<br />

L3 16<br />

L3 17<br />

L3 18<br />

L3 19<br />

L1 01<br />

To/From<br />

Level 2<br />

Parking<br />

L1 05 L1 02<br />

L1 03 L1 04<br />

KLIA Express<br />

LEVEL 1<br />

Tour Coach Lounge/Metered Taxi Lounge<br />

ARRIVAL LEVEL (Level 3)<br />

G7<br />

G8<br />

BDC<br />

Maybank L5 44<br />

Malaysian Wok L3 09<br />

Gloria Jean's Coffees L3 22<br />

Bank Muamalat L5 45<br />

Grab & Go<br />

Resorts World L3 18<br />

RHB L5 43<br />

Dunkin’ Donuts L3 10<br />

Selangor Information Counter L3 12<br />

Courier Services<br />

Post Office L5 30<br />

Ticketing Services<br />

AirAsia Sales Counter L5 01<br />

MAS Ticket Counter L5 03/04<br />

Lufthansa Ticket Centre L5 07<br />

Emirates Ticket Centre L5 06<br />

Nelson's Hot & Roll L3 13<br />

Fast Food<br />

Burger King L3 16<br />

Shopping<br />

Chocolates & Confectionery<br />

Chocolates L3 06<br />

Chocolates<br />

L3 21<br />

@ Arrival Duty Free<br />

Tourism Malaysia L3 05<br />

Level 2<br />

Food & Beverage<br />

Food Court<br />

Food Garden L2 04<br />

Shopping<br />

Baggage Services<br />

Super Strap L5 02/08<br />

Others<br />

KLIA Premier Access L5 27<br />

Royal Malaysian Customs L5 10<br />

VIP Lounge L5 28<br />

Mezzanine Level (Level 4)<br />

Food & Beverage<br />

Food Court<br />

Food Paradise L4 01<br />

Arrival Level (Level 3)<br />

Food & Beverage<br />

Cafés<br />

The Coffee Bean & Tea Leaf L3 14<br />

Convenience Stores<br />

Eraman Express Mart L3 02<br />

7-Eleven L3 15<br />

Duty Free<br />

DFZ Liquor & Tobacco L3 20<br />

Fragrance & Cosmetics<br />

Eraman Fragrance &<br />

Cosmetics<br />

L3 19<br />

Fashion Accessories & Apparel<br />

Kashkha L3 01<br />

Services<br />

Telecommunications<br />

Celcom L3 07<br />

Baggage Services<br />

Left Luggage L3 19<br />

Service Counters<br />

Malaysian Healthcare Travel<br />

Council Medical Concierge<br />

L3<br />

11/17<br />

Convenience Stores<br />

Top.News.Com L2 01<br />

D’ Bazaar L2 03<br />

Jasmart L2 06<br />

Level 1<br />

Food & Beverage<br />

Cafés<br />

Hameed Dalca Curryhouse L1 01<br />

Deli N Meals L1 03<br />

Hameed Exotic Drinks L1 05<br />

Shopping<br />

Convenience Stores<br />

Convenience Store L1 04<br />

Jas & Jas Convenience Store L1 02<br />

9


CPI 01<br />

CPI 08<br />

CPI 03<br />

CPI 04<br />

CPI 02<br />

CPI 05<br />

KLIA Directory<br />

To Gate<br />

B2 - B11<br />

CPD 01<br />

CPD 07 CPD 12<br />

CPD 02 CPD 02 CPD 02<br />

CPI 09<br />

CPD 08<br />

CPD 09<br />

CPD 03<br />

CPD 10<br />

CPD 04<br />

CPD 11<br />

CPD 05<br />

CPD 06<br />

CPD 13<br />

Immigration<br />

Transfer Counter<br />

Aerotrain to<br />

Satellite Building<br />

To Gate H2-H11<br />

CPD 14 CPD 15<br />

CPI 01 CPI 01<br />

To Gate<br />

A2 - A11<br />

CPD 17 CPD 16<br />

CPI<br />

04<br />

CPI 01<br />

CONTACT PIER DOMESTIC LEVEL (CPD)<br />

CPI 06 CPI 01 CPI 07<br />

Transfer<br />

Counter<br />

To Gate G2-G11<br />

CONTACT PIER INTERNATIONAL LEVEL (CPI)<br />

10<br />

[CPI]<br />

Contact Pier<br />

International<br />

Food & Beverage<br />

Cafés<br />

Harrods Cafe CPI 04<br />

Old Town White Coffee CPI 05<br />

Starbucks Coffee CPI 08<br />

Shopping<br />

Gift & Souvenirs<br />

Karyaneka CPI 03<br />

Children’s Apparel & Toys<br />

Kidz Smart Tunnel CPI 06<br />

Duty Free<br />

Eraman Duty Free Shopping<br />

Mall @ Contact Pier<br />

CPI 01<br />

Eraman Fashion Zone F CPI 02<br />

Speciality Store<br />

Harrods CPI 04<br />

Convenience Store<br />

Xpress Mart CPI 09<br />

Services<br />

Sleeping Facility<br />

SnoozeKL CPI 07<br />

Lounge<br />

MAS Regional Lounge CPI 07<br />

[CPD]<br />

Contact Pier Domestic<br />

Food & Beverage<br />

Fast Food<br />

Marrybrown CPD 13<br />

Cafés<br />

Jonker Walk Kopitiam CPD 01<br />

Pushcart Cafe(opening soon) CPD 14<br />

Shopping<br />

Books, Souvenirs and Gifts<br />

Convenience Store CPD 15<br />

TWG CPD 12<br />

Chocolates & Confectionary<br />

Famous Amos CPD 17<br />

Emporium<br />

The Flying Emporium CPD 02<br />

Fashion Accessories & Apparel<br />

Pedro CPD 11<br />

Charles & Keith CPD 10<br />

Michael Kors CPD 09<br />

Swiss Watch Gallery CPD 08<br />

Wear + When CPD 06<br />

Victoria’s Secret Beauty &<br />

Accessories<br />

CPD 03<br />

Luxury Boutiques<br />

Rolex CPD 07<br />

TUMI CPD 05<br />

Montblanc CPD 04<br />

Services<br />

Lounge<br />

MAS Domestic Lounge<br />

CPD<br />

Satellite Building<br />

Passenger Level (Level 1)<br />

Food & Beverage<br />

Cafés<br />

Dôme Café SE 16<br />

Malaysian Recipe Café SS 20<br />

The Coffee Bean & Tea Leaf SN 13<br />

Grab & Go<br />

Polar Ice Cream SE 06<br />

Shopping<br />

Fashion Accessories & Apparel<br />

Charles & Keith SE 15<br />

From Time to Time SE 05<br />

Kashkha SW 01/02<br />

Pandora SN 12<br />

Sunglass Shop SE 17<br />

Swarovski SE 13<br />

TIME SW 04<br />

Beauty, Health and Wellness<br />

Guardian SW 05<br />

L’Occitane SE 12<br />

The Body Shop SN 03<br />

Gifts & Souvenirs<br />

Karyaneka SW 03<br />

Khazanah SN 14<br />

Made in Malaysia SE 04<br />

Malaysian Heritage<br />

& Souvenirs<br />

SN 04<br />

Mystical Borneo SW 10<br />

Royal Selangor SN 08<br />

Books & Magazines<br />

WHSmith SW 12


KLIA Directory<br />

SE M03<br />

SN16<br />

SW07<br />

SW08<br />

(SN)<br />

West Zone<br />

North Zone<br />

SN 07<br />

SW02<br />

SW01<br />

SW03<br />

SW04<br />

SW05<br />

SW06<br />

SN08<br />

SN15<br />

SN14<br />

SW10<br />

SW09<br />

SW10<br />

SN06<br />

To Gates C11-C17<br />

Aerotrain Baggage<br />

Reclaim Area<br />

SN13<br />

ATM<br />

To Gates C1-C6<br />

SN12<br />

SN11<br />

CH04<br />

SN05<br />

SW13a<br />

SW13b<br />

SW12<br />

SW11<br />

SN04<br />

SN10<br />

SN09<br />

CH03<br />

SW14<br />

SN01<br />

SN03<br />

CH 02<br />

CH<br />

CH<br />

ATM<br />

SN02<br />

SE12<br />

SE13<br />

CH 01<br />

SS02<br />

SS03<br />

SE11<br />

SS15 SS14<br />

SS16<br />

SS17<br />

SS18<br />

SS19<br />

SS20<br />

SS04<br />

SE10<br />

SS05<br />

SE09<br />

SE15<br />

SE14<br />

To Gates C31-C37<br />

SS06<br />

SE08<br />

SS21<br />

SS07<br />

SE16<br />

SS13<br />

SS12<br />

SE17<br />

SE02<br />

SS11<br />

SE 18<br />

SE03<br />

SS10<br />

SE04<br />

To Gates C21- C27<br />

ATM<br />

SS09<br />

SE 05<br />

SS08<br />

(SS)<br />

South Zone<br />

(SE)<br />

East Zone<br />

SE 06<br />

(SN M)<br />

(SW M)<br />

North Zone<br />

SN M06<br />

West Zone<br />

SW M02<br />

SN M08<br />

SW M01<br />

SN M03<br />

SNM09<br />

SN M01<br />

To Gates C11-C17<br />

CH M02<br />

CH M<br />

SW M03<br />

To Gates C1-C6<br />

CH M01<br />

CH M03<br />

MEZZANINE<br />

LEVEL (LEVEL2)<br />

SE M05<br />

To Gates C21-C27<br />

CH M04<br />

To Gates C31-C37<br />

SS M01<br />

SS M02<br />

SE M07<br />

/M08<br />

SE M01<br />

SS M06<br />

(SE M)<br />

East Zone<br />

SE M02<br />

SS M03<br />

SS M05<br />

SS M07<br />

SSM08<br />

South Zone<br />

(SS M)<br />

(SW)<br />

PASSENGER LEVEL<br />

(LEVEL1)<br />

Luxury Boutiques<br />

Braun Büffel SS 21<br />

Bvlgari SS 03<br />

Coach SS 19<br />

Hermès SS 16<br />

Hugo Boss SS 10<br />

MCM SS 04<br />

Longchamp SS 05<br />

Montblanc SS 17<br />

Ralph Lauren SS 14<br />

Rolex<br />

SW 13a<br />

Salvatore Ferragamo SS 13<br />

TUMI SW 06<br />

Versace SS 15<br />

Michael Kors<br />

SW 13b<br />

Bally SS 11<br />

Chocolates & Confectionery<br />

Godiva SS 18<br />

Cigars<br />

Cigars SW 14<br />

Children’s Toys<br />

Hamley’s SN 05<br />

Jewellery<br />

Gold City SN 09<br />

Habib SN 10<br />

Zam Gems SN 11<br />

Duty Free - Liquor & Tobacco<br />

Eraman Duty Free (East) SE 03<br />

Eraman Duty Free (North) SN 07<br />

Eraman's Liquor Kiosk Gate<br />

SW10/<br />

SN 16<br />

Duty Free - Chocolates<br />

Chocolates @<br />

Satellite Duty Free<br />

SE 02<br />

Food Gifting<br />

Lao Jie Fang (East) SE 18<br />

Lao Jie Fang (North) SN 15<br />

Perfumes & Cosmetics<br />

Colours & Fragrances SS 02<br />

Colours Beauty Boutique CH 01<br />

Dimensi Eksklusif Perfumes<br />

& Cosmetics<br />

SN 02<br />

Dimensi Eksklusif Perfumes<br />

& Cosmetics<br />

CH 02<br />

Giorgio Armani CH 03<br />

Jo Malone CH 04<br />

Speciality Store<br />

Lonely Planet and Billabong SE 14<br />

Victoria’s Secret Beauty<br />

& Accessories<br />

SS 12<br />

Travel and Sports Accessories<br />

Sports - Nike, Adidas SE 10<br />

Convenience Store<br />

WHSmith Express SE 08<br />

Services<br />

Health and Beauty<br />

Rest Relax Reflex 3R SW 09<br />

Left Luggage<br />

Baggage Solution SW 11<br />

Mezzanine Level (Level 2)<br />

Food & Beverage<br />

Bar<br />

Bones<br />

CH M01<br />

SPORTS Bar<br />

CH M04<br />

Cafés<br />

O’Briens<br />

Old Malaya Kopitiam<br />

Starbucks Coffee<br />

Fast Food<br />

Burger King<br />

Restaurants<br />

Fukuya @ KLIA<br />

Grandmama’s<br />

Nööödles<br />

The Olive Tree<br />

Flight Club<br />

Grab & Go<br />

Boost Juice Bar<br />

Flight Club Grab n' Go<br />

Secret Recipe<br />

Services<br />

Lounges<br />

Cathay Pacific Lounge<br />

China Airlines Lounge<br />

MAS Golden Lounge<br />

Plaza Premium Lounge<br />

Silver Kris Lounge<br />

Thai Royal Silk Lounge<br />

The Emirates Lounge<br />

Wellness Spa<br />

Plaza Premium First<br />

SS M07<br />

SN M09<br />

SE M07/<br />

M08<br />

SS M06<br />

SS M05/<br />

M08<br />

SS M01<br />

SW M03<br />

SS M02<br />

SN M01<br />

CH M02<br />

CH M03<br />

SW M01<br />

SE M01<br />

SS M03<br />

SW M02<br />

SN M08<br />

SN M06<br />

SN M03<br />

SE M05<br />

SE M02<br />

SE M03<br />

11


klia2 Directory<br />

klia2 Directory<br />

[MTB] Main Terminal Building<br />

S2-2-A30B<br />

S2-2-A30A<br />

S2-2-A30<br />

Key Plan<br />

S2-2- A30C<br />

Sector 5<br />

Sector 6<br />

Sector 7<br />

Gate P<br />

Satellite<br />

Gate Q<br />

Domestic Arrival International<br />

Arrival<br />

Gate J<br />

Main<br />

Terminal<br />

Building<br />

Sector 4<br />

SKY bridge<br />

Sector 1 Sector 3<br />

Sector 2<br />

Gate K/L<br />

S2-2-<br />

L11<br />

1 2 3 4 5 6 7 8 9 10<br />

S2-2-<br />

1C03B<br />

S2-2-<br />

1C03A<br />

To Parking/Hotel<br />

Baggage<br />

Reclaim<br />

S2-2-<br />

1C05(a)<br />

S2-2-<br />

1C05<br />

S2-2-A35 S2-2-A36 S2-2-A34<br />

S2-2-A32<br />

S2-2-<br />

L01<br />

S2-2-<br />

A31<br />

S2-2-<br />

A31A<br />

Airlines<br />

Office<br />

Lift<br />

Escalator<br />

Staircase<br />

Male Toilet<br />

Female Toilet<br />

Disabled Toilet<br />

Nappy Change<br />

Car Rental Counters<br />

Female Prayer Room<br />

Male Prayer Room<br />

Information Counter<br />

Immigration<br />

Customs<br />

Lounges<br />

ARRIVAL HALL (Level 2)<br />

Legend<br />

Taxi Counters<br />

Clinic<br />

Hotel Reservation<br />

Counters<br />

Express Bus<br />

Ticket Counters<br />

Airlines Ticketing<br />

Counters<br />

Baggage Check-In<br />

Left Luggage<br />

Meeting Point<br />

Departure<br />

Arrival<br />

Retail<br />

Food and Beverage<br />

Services<br />

Arrival Hall (Level 2)<br />

Food & Beverage<br />

Cafés<br />

Old Town White Coffee S2-2-IC05<br />

Services<br />

Telecommunication<br />

Celcom<br />

S2-2-IC03A<br />

Maxis<br />

S2-2-IC03B<br />

Clinic<br />

Pusat Perubatan Menara S2-2-L01<br />

Maxis<br />

S2-2-IC03B<br />

Baggage Service<br />

Baggage Solutions S2-2-L11<br />

Bureau De Change<br />

CIMB<br />

S2-2-IC05(a)<br />

Emporium<br />

Flying Emporium<br />

Swiss Watch Gallery<br />

Charles & Keith<br />

Victoria’s Secret Beauty &<br />

Accessories<br />

S2-2-A30<br />

S2-2-A30B<br />

S2-2-A30C<br />

S2-2-A30A<br />

International arrivAl<br />

(Level 2)<br />

Services<br />

Bureau De Change<br />

Maybank<br />

Emporium<br />

Eraman Duty Free<br />

Retail<br />

S2-2-A35<br />

S2-2-A31/<br />

A31A/A32/<br />

A36<br />

Departure Level (Level 3)<br />

Food & Beverage<br />

Cafés<br />

The Loaf<br />

S2-3-L02<br />

Starbucks Coffee<br />

S2-3-L01<br />

Dôme Café<br />

S2-3-L41<br />

Papparich Express<br />

S2-3-L05<br />

Bumbu Desa<br />

S2-3-L07<br />

Bibik Heritage<br />

S2-3-L40<br />

The Green Market<br />

S2-3-L38<br />

Fast Food<br />

Kentucky Fried Chicken S2-3-L08<br />

Marrybrown<br />

S2-3-L04<br />

Grab & Go<br />

Dunkin’ Donuts<br />

S2-3-L43<br />

12


Airlines<br />

Office<br />

klia2 Directory<br />

S2-3A-L02 S6-3A-L04<br />

DEPARTURE HALL (Level 3A)<br />

S4-3-A01<br />

S2-3-L07<br />

S2-3-L06<br />

S2-3-L05<br />

S2-3-L08<br />

Domestic<br />

Departure<br />

Check<br />

S2-3-L12<br />

S2-3-L11<br />

S2-3-L13<br />

S2-3-L15<br />

S2-3-L14<br />

S2-3<br />

-L16<br />

S2-3<br />

-L49<br />

S2-3<br />

-L48 S2-3<br />

-L47<br />

SKYBRIDGE<br />

(Level 3)<br />

S2-3<br />

Domestic<br />

Transfer<br />

S2-3-L04 S2-3<br />

-L03<br />

S2-3-L03a<br />

S2-3-L02a<br />

S2-3<br />

-L02<br />

International<br />

Departure<br />

S T U V W X Y Z<br />

in<br />

S2-3-L01<br />

S2-3<br />

-L43<br />

S2-3-L40<br />

S2-3<br />

-L39<br />

S2-3<br />

-L42<br />

S2-3<br />

-L39a<br />

S2-3-L38<br />

S2-3-L41<br />

-L17<br />

S2-3<br />

-L34<br />

S2-3<br />

-L33<br />

S2-3<br />

-L20<br />

Check<br />

in<br />

S2-3<br />

-L32<br />

S2-3-L18<br />

S2-3-L19<br />

S2-3-L31<br />

S2-3-L21<br />

S2-3-L22<br />

Airlines<br />

Office<br />

S2-3<br />

-L44<br />

S2-3<br />

-L42<br />

MAIN TERMINAL BUILDING (Level 2A)<br />

DEPARTURE HALL (Level 3)<br />

Retail<br />

Speciality<br />

Royal Selangor<br />

Heng Heng Local Delights<br />

The Body Shop<br />

Chocolate Safari<br />

Siti Khadijah<br />

Agrobazaar Malaysia<br />

Fashion & Accessories<br />

Carlo Rino<br />

Perfumes & Cosmetics<br />

Beauty Express<br />

Travel Essentials<br />

KK Supermart<br />

WHSmith<br />

Mylife Healthcare<br />

S2-3-L18<br />

S2-3-L20<br />

S2-3-L13<br />

S2-3-L17<br />

S2-3-L19<br />

S2-3-L11<br />

S2-3-L14<br />

S2-3-L15<br />

S2-3-L12<br />

S2-3-L16<br />

S2-3-L21<br />

Services<br />

Bureau De Change/E-Banking<br />

Mach by Hong Leong S2-2-L34<br />

CIMB Bank<br />

S2-3-L33<br />

Ticketing Centre<br />

Air Asia Ticketing Centre<br />

Malindo Ticketing Centre<br />

Baggage Wrap<br />

Excel Wrap<br />

CIMB Bank<br />

Printing Service<br />

Print Expert<br />

Reflexology Service<br />

Santai Reflexology<br />

S2-3-L32<br />

S2-3-L31<br />

S2-3-L02a<br />

S2-3-L39a<br />

S2-3-L33<br />

S2-3-L09<br />

S2-3-L10<br />

S2-3-L22<br />

International<br />

Departure Level (Level 3)<br />

Retail<br />

Liquor & Tobacco<br />

Eraman Wine and Cigar<br />

Eraman Liquor & Tobacco<br />

Fashion & Accessories<br />

Sunglasses<br />

Travel Essentials<br />

Caring Pharmacy<br />

Retail<br />

Be Duty Free<br />

S2-3-L49<br />

S2-3-L48<br />

S2-3-47<br />

S2-3-L42<br />

S4-3-A01<br />

Departure Level (Level 3A)<br />

Food & Beverage<br />

Cafés<br />

Mamak<br />

S2-3A-L02<br />

13


J22<br />

J13<br />

S3-2<br />

-A05<br />

J20<br />

J11<br />

S3-1A<br />

-A03<br />

S3-2<br />

-A07<br />

S3-1A<br />

-A08<br />

S3-2<br />

-A08<br />

P21<br />

S3-2<br />

-A09<br />

J18 J16 J14 J12<br />

S1-1A<br />

S1-1A<br />

-A20 S1-1A -A15<br />

-A18<br />

S5-1A<br />

-A12<br />

P19 P17<br />

S3-2<br />

-A10<br />

P15<br />

S5-1A<br />

-A11<br />

S5-1A<br />

-A09<br />

P13 P11<br />

S5-1A<br />

-A06<br />

S5-1A<br />

-A04<br />

K20<br />

P3<br />

P1<br />

klia2 Directory<br />

S7-1A-A02<br />

S7-1A<br />

-A07<br />

S7-1A<br />

-A04<br />

Q6<br />

GATE Q<br />

(Level 1A)<br />

GATE L<br />

(Level 2)<br />

GATE K<br />

(Level 1A)<br />

S3-1A<br />

-A18<br />

GATE P<br />

(Level 1A)<br />

K2 K4 K6 K8 K10 K12 K14 K16 K18<br />

Q3 Q5 Q7 Q9 Q11 Q13 Q15 Q17 Q19 Q21<br />

S7-1A<br />

-A06<br />

S5-1A<br />

-A13<br />

S7-1A<br />

-A08<br />

Internet<br />

Kiosk<br />

Q4 Q8 Q10 Q12 Q14<br />

S7-1A-A14<br />

P12 P10 P8 P6 P4<br />

S7-1A-A16<br />

L2 L4 L6 L8 L10 L12 L14 L16 L18<br />

S3-2<br />

-A04<br />

S3-1A<br />

-A17<br />

-A06 S3-2<br />

L1 L3 L5 L7 L9 L11 L13<br />

L1 L3 L5 L7 L9 L11 L13<br />

Internet<br />

Kiosk<br />

P9<br />

S5-1A<br />

-A03<br />

Smoking<br />

Lounge<br />

S2-2<br />

-A23<br />

J17<br />

P7<br />

S5-1A<br />

-A02<br />

J15<br />

P5<br />

S5-1A<br />

-A01<br />

J9<br />

S1-1A<br />

-A19<br />

K22<br />

GATE J<br />

(Level 1A)<br />

J7<br />

J5<br />

S1-1A<br />

-A13<br />

S2-2-A10<br />

J10<br />

S1-1A<br />

-A11<br />

J8<br />

J6<br />

L22<br />

L20<br />

J3<br />

S1-1A-A06<br />

J1<br />

S1-1A-A05<br />

S1-1A-A04<br />

S1-1A-A03<br />

S1-1A-A02<br />

S1-1A<br />

-A09<br />

S1-1A<br />

-A08<br />

S2-2<br />

-A07a<br />

S1-1A-A01<br />

S2-2<br />

-A07b<br />

J4<br />

14<br />

Domestic<br />

Departure/Arrival<br />

Cafés<br />

Uncle Lim’s Café<br />

Starbucks Coffee<br />

Dome Café<br />

Grab & Go<br />

Dunkin’ Donuts<br />

Hot & Roll<br />

Level 1A/GATE J<br />

Food & Beverage<br />

Retail<br />

Speciality<br />

Elianto<br />

The Famous Amos<br />

Fashion & Accessories<br />

Giordano<br />

Sofia Iman<br />

Cuir Boutique<br />

Travel Essentials<br />

myNews.com<br />

Airside Shoppe<br />

S1-1A-A01<br />

S1-1A-A02<br />

S1-1A-A19<br />

S1-1A-A15<br />

S1-1A-A16<br />

S1-1A-A07B<br />

S1-1A-A20<br />

S1-1A-A04<br />

S1-1A-A14<br />

S1-1A-A05<br />

S1-1A-A07A<br />

S1-1A-A13<br />

Level 2/GATE L<br />

Food & Beverage<br />

Cafés<br />

Gloria Jeans<br />

S3-2-A04<br />

Puffy Buffy<br />

Killiney Kopitiam<br />

Retail<br />

Duty Free<br />

The Zon Perfume<br />

& Cosmetics<br />

The Zon Chocolate<br />

& Confectionery<br />

Eraman<br />

Travel Essentials<br />

Travellers Needs<br />

Services<br />

Services Lounge<br />

Plaza Premium Lounge<br />

S3-2-A10<br />

S3-2-A08<br />

S3-2-A05<br />

S3-2-A06<br />

S3-2-A09<br />

S3-1A-A03<br />

S3-2-A07<br />

Level 1A/GATE K<br />

Food & Beverage<br />

Grab & Go<br />

Baker's Cottage<br />

S3-1A-A18<br />

Cafés<br />

Little Café<br />

S3-1A-A17<br />

satellite building,<br />

international departure<br />

Level 1A/GATE P<br />

Food & Beverage<br />

Cafés<br />

Bread & Batter<br />

S5-1A-A09<br />

Noodlelicious<br />

S5-1A-A03<br />

Grab & Go<br />

Baker's Cottage<br />

S5-1A-A11<br />

Hot & Roll<br />

S5-1A-A12<br />

Restaurants<br />

Lepak @ Les' Copaque S5-1A-A10<br />

Retail<br />

Chocolates & Confectionery<br />

Famous Amos<br />

S5-1A-A01<br />

Speciality<br />

Lao Jie Fang<br />

S5-1A-A02<br />

Rasa Tidbits<br />

S5-1A-A06<br />

Chocolate & Confectionery<br />

Chocolates (Eraman) S5-1A-A13<br />

(Level 1A/GATE Q)<br />

Retail<br />

Travel Essentials<br />

Traveller Needs<br />

S7-1A-A04<br />

Speciality<br />

Lao Jie Fang<br />

S7-1A-A02<br />

Chocolate & Confectionery<br />

Chocolates (Eraman) S7-1A-A01<br />

Food & Beverage<br />

Cafés<br />

Dunkin’ Donuts<br />

S7-1A-A08


S6-2 S6-2<br />

-A02 -A01<br />

S6-2<br />

-A35<br />

-A30<br />

S6-3<br />

-A21(g)<br />

Food<br />

Court<br />

S6-3<br />

-A21(f)<br />

klia2 Directory<br />

Express<br />

S6-3-A03<br />

S6-3-A04 S6-3-A09 S6-3-A09<br />

Movie<br />

Lounge<br />

S6-2-A09<br />

AirAsia<br />

Premium<br />

Red Lounge<br />

S6-2<br />

-A07<br />

S6-2<br />

-A08<br />

S6-2<br />

-A10<br />

S6-2-A11<br />

S6-2-A12<br />

S6-2-A13<br />

S6-2-A20<br />

S6-2-A19<br />

S6-2-A18<br />

S6-2-A17<br />

S6-2-A14<br />

Smoking<br />

Lounge<br />

Smoking<br />

Kids<br />

Lounge<br />

S6-2-A41<br />

S6-2-A40<br />

S6-2-A21<br />

S6-2-A22<br />

S6-2-A23<br />

A25<br />

S6-2<br />

-A37<br />

S6-2-<br />

S6-2 S6-2<br />

-A27 S6-2<br />

-A28<br />

S6-2-A39<br />

S6-2-A24<br />

S6-2<br />

-A36<br />

To Departure Gate P To Departure Gate Q<br />

S6-2<br />

-A06<br />

S6-2<br />

-A04<br />

S6-2-A16<br />

S6-2-A15<br />

S6-2<br />

S6-3-A10<br />

S6-3-A02 S6-3-A17<br />

S6-3-A18 S6-3-A19 S6-3-A01<br />

-A03<br />

S6-3-A21(a)<br />

S6-3-A21(b)<br />

International<br />

Transfer<br />

-A26 S6-2<br />

Sports<br />

Lounge<br />

SATELLITE BUILDING (Level 3)<br />

S6-3-A21(d)<br />

S6-3-A21(e)<br />

S6-3-A21(c)<br />

S6-2-A29<br />

SATELLITE BUILDING (Level 2)<br />

S6-2 S6-2<br />

-A34 -A33<br />

S6-2<br />

-A32<br />

S6-2<br />

-A31<br />

Skybridge (Level 3)<br />

Bar & Bistro<br />

Bar Metropole<br />

Food & Beverage<br />

S4-3-A05<br />

Satellite Building<br />

(Level 2)<br />

Food & Beverage<br />

Cafés<br />

The Living Room<br />

S6-2-A39<br />

SKYBRIDGE-<br />

ARRIVAL<br />

(Level 2)<br />

S4-3-A05<br />

SKYBRIDGE-<br />

DEPARTURE<br />

(Level 3)<br />

Services<br />

Bureau De Change<br />

Bank Muamalat<br />

Travelex<br />

Retail<br />

Liquor & Tobacco<br />

Eraman Duty Free<br />

Eraman Duty Free<br />

Fashion & Accessories<br />

Milano<br />

Michael Kors<br />

Hugo Boss<br />

TUMI<br />

Pedro<br />

SKII/Lancome/Perfumes/<br />

Cosmetics/Barry Smith/<br />

Khazanah<br />

Travel Essentials<br />

WHSmith<br />

Karyaneka<br />

Khazanah<br />

S6-2-A24<br />

S6-2-A17<br />

S6-2-A31<br />

S6-2-A07<br />

S6-2-A13<br />

S6-2-A37<br />

S6-2-A36<br />

S6-2-A35<br />

S6-2-A34<br />

S6-2-A40<br />

S6-2-A29<br />

S6-2-A25<br />

S6-2-A19<br />

Chocolate & Confectionery<br />

The Zon Duty Free<br />

S6-2-A08<br />

The Zon Duty Free<br />

S6-2-A32<br />

Perfumes & Cosmetics<br />

The Zon Duty Free<br />

The Zon Duty Free<br />

Speciality<br />

The Body Shop<br />

Royal Selangor<br />

Barry Smith<br />

Timepieces<br />

Taste of Malaysia<br />

S6-2-A05<br />

S6-2-A33<br />

S6-2-A04<br />

S6-2-A23<br />

S6-2-A21<br />

S6-2-A22<br />

S6-2-A06<br />

Satellite Building<br />

(Level 3)<br />

Food & Beverage<br />

Fast Food<br />

McDonald’s<br />

S6-3-A09<br />

Popeyes Chicken<br />

S6-3-A04<br />

Burger King<br />

S6-3-A21(a)<br />

The Chicken Rice Shop S6-3-A21(b)<br />

Taste of India<br />

S6-3-A21(c)<br />

Noodle & Yong Tau Foo S6-3-A21(d)<br />

Hot Wok<br />

S6-3-A21(e)<br />

Beverage Station<br />

S6-3-A21(f)<br />

Toast Box<br />

S6-3-A21(g)<br />

Bar & Bistro<br />

The Bar<br />

Cafe<br />

Nööödles<br />

Starbucks Coffee<br />

Services<br />

Bureau De Change<br />

Travelex Worldwide Money<br />

Wellness Spa & Saloon<br />

Wellness Spa<br />

Retail<br />

Liquor & Tobacco<br />

Eraman Duty Free<br />

S6-3-A10<br />

S6-3-A41<br />

S6-3-A17<br />

S6-3-A03<br />

S6-3-A19<br />

Chocolate & Confectionery<br />

Eraman Duty Free<br />

S6-3-A18<br />

Perfumes & Cosmetics<br />

Eraman Duty Free<br />

S6-3-A01<br />

15


1<br />

C<br />

C<br />

J. Ipoh<br />

KL MONORAIL<br />

Band<br />

J. Ipoh<br />

KL Guide<br />

A GUIDE TO THE BEST OF<br />

KUALA LUMPUR<br />

A<br />

Bt. Tunku<br />

Ipoh & North<br />

Bt. Tunku<br />

Ipoh & North<br />

J. Kuching<br />

J. Kuching<br />

J<br />

. Kolam Air<br />

S g. Batu<br />

J.<br />

K ol a m<br />

Sg.<br />

Air<br />

Ba tu<br />

J.<br />

J. Rahmat<br />

Sunway Putra HotelSunway Putra<br />

J<br />

S g<br />

J. Tun Ismail<br />

KL Sentral<br />

Pekeliling Bus Station<br />

Transportation<br />

Kuala Lumpur Railway Station<br />

Hotels<br />

1E<br />

2A<br />

2E<br />

Saloma<br />

Bijan<br />

Dining<br />

Malay / Indonesian Cuisine<br />

Enak KL, Starhill Gallery<br />

Heeren Hall<br />

4B<br />

4B<br />

4D<br />

5D<br />

Langgak Tunku<br />

Langgak Tunku<br />

J. Syers<br />

J. Tunku<br />

J. Mahameru<br />

J. T unku<br />

J.<br />

Syers<br />

J. M ahameru<br />

Putra<br />

J. Tu n I smail<br />

Medan<br />

Hang PWTC<br />

ST AR<br />

Tuah<br />

Medan<br />

Putra Hang Tuah<br />

J. Tun<br />

Is m ail<br />

J. Kuching<br />

Tun Ismail<br />

J. P<br />

PWTC<br />

Sg. Gomb<br />

J. C<br />

16<br />

Carcosa Seri Negara<br />

Hilton Kuala Lumpur<br />

Le Meridien<br />

Sunway Putra Hotel<br />

Imperial Hotel<br />

Renaissance<br />

Hotel Maya<br />

Mandarin Oriental<br />

Concorde<br />

Shangri-La Hotel<br />

J.W. Marriott Hotel<br />

The Grand Millennium<br />

The Westin<br />

InterContinental Hotel<br />

Royale Chulan<br />

The Ritz-Carlton<br />

Lake Gardens<br />

KL Bird Park<br />

National Museum<br />

Masjid India<br />

Central Market<br />

Dataran Merdeka<br />

Islamic Arts Museum<br />

National Mosque<br />

Sights and<br />

Attractions<br />

Sultan Abdul Samad Building<br />

Istana Negara<br />

KL Tower<br />

Chinatown<br />

Aquaria, KL Convention Centre<br />

PETRONAS Twin Towers<br />

Bintang Walk<br />

Suria KLCC<br />

Berjaya Times Square<br />

Fahrenheit 88<br />

Lot 10<br />

Low Yat Plaza<br />

Pavilion<br />

Starhill Gallery<br />

Sungei Wang Plaza<br />

Shopping<br />

Kenanga Wholesale City<br />

1D<br />

1E<br />

1E<br />

2A<br />

3B<br />

3C<br />

4B<br />

4B<br />

4C<br />

4C<br />

4D<br />

4D<br />

4D<br />

5B<br />

5C<br />

5D<br />

1D<br />

1D<br />

1E<br />

2C<br />

2D<br />

2D<br />

2D<br />

2D<br />

2D<br />

2E<br />

3C<br />

3D<br />

4B<br />

4B<br />

4D<br />

4B<br />

4D<br />

4D<br />

4D<br />

4D<br />

4D<br />

4D<br />

4D<br />

4E<br />

Chynna, Hilton KL<br />

Baan 26<br />

Oversea Restaurant<br />

Saigon Village<br />

Wa-Raku<br />

Fukuya<br />

Li Yen<br />

Nightlife<br />

Zeta Bar, Kuala Lumpur Hilton<br />

The Loft<br />

Bar Club<br />

Supernova, Avenue K<br />

Mojo<br />

7atenine, Ascott Hotel<br />

Sultan Lounge,<br />

Mandarin Oriental<br />

Bar Ibiza & Bar Uno<br />

K.L. Live<br />

Werner’s<br />

Indian Cuisine<br />

Aryan Restaurant<br />

Bombay Palace<br />

Spice Garden Restaurant<br />

Oriental Cuisine<br />

International Cuisine<br />

Cuisine Gourmet by Nathalie<br />

Neroteca<br />

Kampachi Pavilion KL<br />

Scalini’s La Picolla Italia<br />

Nerovivo<br />

Elcerdo<br />

Hawker Fare<br />

Medan Hang Tuah<br />

Sing Seng Nam,<br />

Medan Tuanku<br />

Jalan Doraisamy<br />

Jalan Raja Muda Musa<br />

Petaling Street<br />

Hutong @ Lot 10<br />

4C<br />

5C<br />

5C<br />

1E<br />

4D<br />

4D<br />

4E<br />

5C<br />

5D<br />

5D<br />

3C<br />

3D<br />

4C<br />

4C<br />

4C<br />

4D<br />

2A<br />

2B<br />

3B<br />

3B<br />

3D<br />

4D<br />

1E<br />

3C<br />

3C<br />

4B<br />

4C<br />

4C<br />

4C<br />

4C<br />

4C<br />

4D<br />

B<br />

C<br />

D<br />

E<br />

Expressway<br />

J. Pesiaran<br />

H<br />

J. Tunku<br />

J. Kelantan<br />

J. Ruma<br />

M aham eru<br />

M<br />

Carcosa<br />

Seri<br />

Negara<br />

J. Damansara<br />

J.<br />

eru<br />

Taman<br />

Bangsar<br />

J. Selangor<br />

L. Travers<br />

Mahameru Expressway<br />

aham<br />

J. Bukit Travers<br />

J. Pesiaran<br />

H<br />

J. Tunku<br />

J. Sultan Salahuddin<br />

Expressway<br />

Parlimen<br />

J.<br />

Kebun<br />

J. Kelantan<br />

J. Ruma<br />

M aham eru<br />

Carcosa<br />

Seri<br />

Negara<br />

J.<br />

Persiaran Sultan Salahuddin<br />

J. Persekutuan<br />

J.<br />

J. Bukit Travers<br />

Sultan<br />

J.<br />

eru<br />

Salahuddin<br />

Parlimen<br />

J.<br />

Kebun<br />

J.<br />

J. Persekutuan<br />

Bunga<br />

Persiaran M ahameru<br />

J.<br />

National<br />

Taman<br />

Zeta Bar,<br />

Zeta Museum Bar,<br />

Bangsar Hilton Kuala Lumpur Hilton Kuala Lumpur<br />

J. Selangor<br />

L. Travers<br />

Mahameru Expressway<br />

J. Tamin gsa r<br />

J.<br />

Bunga<br />

M<br />

aham<br />

Persiaran M ahameru<br />

J. Damansara<br />

i<br />

T amingsari<br />

J. Cenderamulia<br />

C an g k a t<br />

1<br />

J<br />

Pesiaran Sultan Salahuddin<br />

.<br />

J.<br />

J.<br />

Da m a n sara<br />

J. Travers<br />

Tam<br />

ri<br />

in g s a<br />

T amingsari<br />

J.<br />

Tembusu<br />

J. Cenderamulia<br />

C an g k a t<br />

C enderawasih<br />

.<br />

J<br />

Perdana<br />

Kuala Lumpur<br />

Lake Gardens<br />

J. Damansara<br />

Chynna<br />

K erja Air<br />

J.<br />

Da m a n sara<br />

J. Travers<br />

J.<br />

Hilton<br />

Kuala Lumpur<br />

J. Tun I<br />

s mail<br />

J. S ultan Salahuddin<br />

Perk a<br />

r a<br />

n<br />

J.<br />

J.<br />

gan Tun Ismail<br />

J. Parlimen<br />

Tembusu<br />

e nderawasih<br />

S ultan<br />

C enderawasih<br />

.<br />

J<br />

K erja Air<br />

.<br />

J<br />

Perdana<br />

J.<br />

J. T un<br />

Islamic Arts<br />

Kuala Lumpur Museum<br />

Lake Gardens<br />

I<br />

H<br />

s mail<br />

Salahuddin<br />

Perk a<br />

J. Damansara<br />

H<br />

Chynna<br />

J. Tun Ismail<br />

KL Bird Park<br />

Kuala Lumpur<br />

Hilton<br />

Bangsar<br />

r<br />

J. Perdana<br />

Tun<br />

a n g an<br />

e nderawasih<br />

Le Meridien<br />

I smail<br />

J.<br />

J. Parlimen<br />

J. Bukit<br />

J.<br />

J. Lembah Perdana<br />

Tun Ismail<br />

KL Bird Park National<br />

Mosque<br />

National<br />

Museum<br />

Bangsar<br />

J. Tun Sambanthan<br />

J. Mera<br />

J. Dato Onn<br />

Am an<br />

Cenderasari<br />

J. Perdana<br />

Le Meridien<br />

J. Bukit<br />

J.<br />

J. Lembah Perdana<br />

Islamic Arts<br />

Museum<br />

Tun<br />

Sambanthan<br />

J. Kandang Kerbau<br />

Open<br />

University<br />

J. Dato Onn<br />

J. Scott<br />

J. Tangsi<br />

J. Tun Sambanthan<br />

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J. Gereja<br />

J. Sultan<br />

J. Petaling<br />

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Kenanga Wholesale Kenanga City Wholesale City<br />

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KL Guide<br />

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J. Raja Bot<br />

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J. Persiaran Raja C hulan<br />

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Jalan Raja<br />

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J. Hang Jebat<br />

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J. Raja Ali<br />

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J. Persiaran Raja C hulan<br />

J. Wisma Putra<br />

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J. Stadium<br />

Sheikh J. Hj. Yahya Ahmad<br />

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L. Raja Muda<br />

J. Raja Muda Musa J. Raja Muda Musa<br />

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L. Raja Muda<br />

J. Hj. Yahya<br />

J. Pudu<br />

Jalan Raja<br />

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Cemetery<br />

J. Raja Uda<br />

J. Ceylon<br />

Lapangan Terbang<br />

Buddhist<br />

Cemetery<br />

J. Temerluh<br />

Mahmood<br />

J.<br />

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Kuala Lumpur<br />

Cuisine Gourmet<br />

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Neroteca<br />

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J. Temerluh<br />

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J.<br />

Kg. Baru<br />

J. P.<br />

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J. Tong<br />

L. Meranti<br />

J. Kenanga<br />

J. Tun Razak<br />

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J. Eberwein<br />

Sheikh Ahmad<br />

L. R. M Musa 1<br />

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J. Gajus<br />

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J. Sg. Baharu<br />

J. Nagasari<br />

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J. Pinang<br />

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Renaissance<br />

Kuala Lumpur Kuala Lumpur<br />

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Padi House Padi House Mandarin Oriental Mandarin Oriental<br />

Concorde Concorde<br />

Kuala Lumpur Kuala Lumpur<br />

Bukit Nanas Bukit Nanas Bar Ibiza<br />

7atenine, Ascott Hotel 7atenine, Ascott Hotel<br />

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Shangri-La Hotel & Bar Uno<br />

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J. Berunai<br />

J. Salleh<br />

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J. Bugis<br />

Sungai Besi<br />

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Suria KLCC<br />

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Twin Towers Twin Towers<br />

H<br />

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Village<br />

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J.<br />

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L. Gurney<br />

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Aryan Restaurant Aryan Restaurant<br />

Enak KL, Starhill Gallery Enak KL, Starhill Gallery<br />

Raja Chulan Raja Chulan<br />

Wa-Raku<br />

JW Marriott Hotel JW Marriott Hotel<br />

Kampachi Kampachi Kuala Lumpur Kuala Lumpur<br />

Nerovivo<br />

Nerovivo<br />

Pavilion KL Pavilion KL<br />

Royale Chulan<br />

Fahrenheit 88 Fahrenheit 88<br />

Seri<br />

Seri<br />

The Grand The Grand<br />

Melayu<br />

Melayu<br />

Millenium Millenium<br />

Spice Garden Spice Garden<br />

Baan Kuala Lumpur Baan Kuala Lumpur<br />

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L. Meranti<br />

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Raja Chulan<br />

J. Sultan<br />

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.<br />

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J. Damai<br />

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J. Fajar<br />

J. Binjai<br />

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L. Imbi<br />

J. Faja r<br />

J. Damai<br />

L. Inai<br />

Sg. Kelang<br />

J. Kampung<br />

J. Binjai<br />

Wa-Raku<br />

J. Bukit Bintang<br />

J. Melati<br />

J. Rawa<br />

J. Cochrane<br />

J. Nicholas<br />

J. M akt<br />

J. Delima<br />

a b<br />

InterContinental<br />

Hotel<br />

J. Selatan<br />

J. Selatan<br />

J. Padang Tembak<br />

L. Cochrane<br />

J. Yew<br />

J. Wira<br />

Enam<br />

J. Aman<br />

J. Damai Damai<br />

J. Murni<br />

InterContinental<br />

Hotel<br />

Bombay<br />

Palace<br />

C Conechy<br />

J. Tun<br />

J. Eaton<br />

J. Tun Razak<br />

J. Delima<br />

J. Selatan<br />

J. Kampung<br />

Pandan<br />

J. Jarrett<br />

Razak<br />

Heeren<br />

Hall<br />

Fukuya<br />

L. Cheong Yoke Choy<br />

J. Aman<br />

L. Damai 6<br />

Bombay<br />

Palace<br />

buh Raja<br />

Peel<br />

C Conechy<br />

J. Tun<br />

J. Eaton<br />

J. Tun Razak<br />

Damai<br />

J. Kampung<br />

Pandan<br />

J. Jarrett<br />

Razak<br />

L. Cheong Yoke Choy<br />

17<br />

L. Damai 6<br />

To National Zoo<br />

Heeren<br />

Hall<br />

Fukuya<br />

A<br />

B<br />

C<br />

D<br />

E<br />

A<br />

B<br />

C<br />

D<br />

E<br />

buh Raja<br />

Peel


Airlines Directory<br />

THE KLIA FAMILY OF AIRLINES<br />

KLIA<br />

AIR ASTANA<br />

CHINA AIRLINES<br />

IRAQI AIRWAYS<br />

MALINDO AIR<br />

AIR CHINA<br />

AIR MAURITIUS<br />

CHINA SOUTHERN<br />

AIRLINES<br />

JAPAN AIRLINES<br />

INTERNATIONAL<br />

MYANMAR AIRWAYS<br />

INTERNATIONAL<br />

EMIRATES<br />

NEPAL AIRLINES<br />

ALL NIPPON AIRWAYS<br />

(ANA)<br />

ETHIOPIAN AIRLINES<br />

KLM-ROYAL DUTCH<br />

AIRLINES<br />

KOREAN AIR<br />

OMAN AIR<br />

BANGKOK AIRWAYS<br />

ETIHAD AIRWAYS<br />

LION AIR<br />

PAKISTAN<br />

INTERNATIONAL<br />

AIRLINES<br />

Batik Air<br />

BIMAN - BANGLADESH<br />

AIRLINES<br />

EVA AIRWAYS<br />

Lucky Air<br />

Philippine Airlines<br />

BRITISH AIRWAYS<br />

GARUDA INDONESIA<br />

MAHAN AIR<br />

QATAR AIRWAYS<br />

Cathay Dragon<br />

Himalaya Airlines<br />

MALAYSIA AIRLINES<br />

REGENT AIRWAYS<br />

18


Airlines Directory<br />

KLIA<br />

ROYAL BRUNEI AIRLINES<br />

Shenzen AIRLINES<br />

THAI AIRWAYS<br />

INTERNATIONAL<br />

UZBEKISTAN AIRWAYS<br />

ROYAL JORDANIAN<br />

SILKAIR<br />

Thai Smile<br />

VIETJET AIR<br />

SAUDI ARABIAN<br />

AIRLINES<br />

SINGAPORE AIRLINES<br />

TURKISH AIRLINES<br />

VIETNAM AIRLINES<br />

SHANGHAI AIRLINES<br />

SRILANKAN AIRLINES<br />

Us Bangla<br />

XIAMEN AIRLINES<br />

klia 2<br />

JETSTAR ASIA<br />

AIRASIA<br />

AIRASIA ZEST<br />

CEBU PACIFIC AIR<br />

THAI AIRASIA<br />

AIRASIA X<br />

INDONESIA AIRASIA<br />

JC (Cambodia)<br />

International Airlines<br />

SCOOT TIGERAIR<br />

FULL FREIGHTER<br />

CARGOLUX AIRLINES<br />

INTERNATIONAL<br />

Pos Asia<br />

Cargo Berhad<br />

Malaysia Airlines<br />

Berhad Cargo Sdn Bhd<br />

UNITED PARCEL<br />

SERVICES<br />

FEDERAL EXPRESS CORP.<br />

HONG KONG AIRLINES<br />

SILKWAY WEST AIRLINES<br />

Total number of airlines: 65<br />

19


World Map<br />

CONNECTING<br />

THE WORLD MAP THROUGH<br />

MALAYSIA AIRPORTS<br />

MALAYSIA AIRPORTS PRESENTS ITS<br />

NETWORK OF INTERNATIONAL<br />

CONNECTIVITY*<br />

Malaysia Airports is proud to connect you<br />

to over 114 destinations throughout the<br />

globe by partnering with more than 60<br />

reputable international airlines. Fly now<br />

from any of our international airports –<br />

KL International Airport (KUL),<br />

Kota Kinabalu International Airport (BKI),<br />

Kuching International Airport (KCH),<br />

Langkawi International Airport (LGK) and<br />

Penang International Airport (PEN).<br />

SOUTH ASIA BKI KCH KUL LGK PEN<br />

AMRITSAR 3<br />

BANGALORE 3<br />

BHUBANESWAR 3<br />

CHENNAI 3<br />

CHITTAGONG 3<br />

COLOMBO 3<br />

DHAKA 3<br />

DELHI 3<br />

HYDERABAD 3<br />

ISLAMABAD 3<br />

KARACHI 3<br />

KATHMANDU 3<br />

KOCHI 3<br />

KOLKATA 3<br />

LAHORE 3<br />

MALE 3<br />

MUMBAI 3<br />

PESHAWAR 3<br />

THIRUVANANTHAPURAM 3<br />

TIRUCHIRAPALLY 3<br />

VISHAKHAPATNAM 3<br />

SOUTHEAST ASIA BKI KCH KUL LGK PEN<br />

BANDA ACEH 3 3<br />

BANDAR SERI BEGAWAN 3 3<br />

BANDUNG 3<br />

BANGKOK 3 3 3<br />

BATAM 3<br />

CEBU 3<br />

CHIANG MAI 3<br />

DANANG 3<br />

DENPASAR, BALI 3<br />

DONG MUEANG 3 3<br />

HANOI 3 3<br />

HAT YAI 3<br />

HO CHI MINH CITY 3 3<br />

JAKARTA 3 3<br />

KALIBO 3<br />

KOH SAMUI 3<br />

KRABI 3<br />

KUALA NAMU 3 3<br />

LOMBOK 3<br />

LUANG PRABANG 3<br />

MANILA 3 3 3<br />

PADANG 3<br />

PALEMBANG 3<br />

SOUTHEAST ASIA BKI KCH KUL LGK PEN<br />

PEKANBARU 3<br />

PHNOM PENH 3 3<br />

PHUKET 3 3<br />

PONTIANAK 3 3<br />

SEMARANG 3<br />

SIEM REAP 3<br />

SIHANOUK 3<br />

SINGAPORE 3 3 3 3 3<br />

SOLO CITY 3<br />

SURABAYA 3 3<br />

SURAT THANI 3<br />

UJUNG PADANG 3<br />

UTAPAO 3<br />

VIENTIANE 3<br />

YANGON 3<br />

YOGYAKARTA 3<br />

NORTHEAST ASIA BKI KCH KUL LGK PEN<br />

BEIJING 3<br />

BUSAN 3 3<br />

CHANGSHA 3<br />

CHENGDU 3<br />

CHONGQING 3<br />

DALIAN 3<br />

20


World Map<br />

Finland<br />

Azerbaijan<br />

Turkmenistan<br />

Honolulu<br />

* For all destinations, please refer to the chart.<br />

All destinations listed are correct at time of print.<br />

NORTHEAST ASIA BKI KCH KUL LGK PEN<br />

FUZHOU 3 3<br />

GUANGZHOU 3 3 3 3<br />

GUILIN 3<br />

GUIYANG 3<br />

HAIKOU 3 3<br />

HANGZHOU 3 3<br />

HARBIN 3<br />

HONG KONG 3 3 3 3<br />

SEOUL INCHEON 3 3 3<br />

KAOHSIUNG 3<br />

KUNMING 3 3<br />

LANZHOU 3<br />

MACAU 3<br />

NANJING 3<br />

NANNING 3<br />

OSAKA 3<br />

QINGDAO 3<br />

SANYA 3 3<br />

SAPPORO CHITOSE 3<br />

SHANGHAI 3 3<br />

SHANTOU 3<br />

SHENZHEN 3 3 3<br />

TAIPEI 3 3 3 3<br />

NORTHEAST ASIA BKI KCH KUL LGK PEN<br />

TOKYO HANEDA 3<br />

TOKYO NARITA 3 3<br />

WUHAN 3 3 3<br />

XIAN XIANYANG 3<br />

XIAMEN 3<br />

XINNING 3<br />

YINCHUAN 3<br />

ZHENGZHOU 3<br />

CENTRAL ASIA BKI KCH KUL LGK PEN<br />

ALMATY 3<br />

TASHKENT 3<br />

AFRICA BKI KCH KUL LGK PEN<br />

ADDIS ABABA 3<br />

ENTEBBE/KAMPALA 3<br />

KHARTOUM 3<br />

MAURITIUS 3<br />

MIDDLE EAST BKI KCH KUL LGK PEN<br />

ABU DHABI 3<br />

AMMAN 3<br />

BAGHDAD 3<br />

DOHA 3<br />

DUBAI 3<br />

JEDDAH 3<br />

MIDDLE EAST BKI KCH KUL LGK PEN<br />

MADINAH 3<br />

MUSCAT 3<br />

RIYADH 3<br />

TEHRAN 3<br />

SOUTHWEST PACIFIC BKI KCH KUL LGK PEN<br />

ADELAIDE 3<br />

AUCKLAND 3<br />

BRISBANE 3<br />

DARWIN 3<br />

GOLD COAST 3<br />

MELBOURNE 3<br />

PERTH 3 3<br />

SYDNEY 3<br />

WESTERN EUROPE BKI KCH KUL LGK PEN<br />

AMSTERDAM 3<br />

BAKU 3<br />

ISTANBUL 3<br />

LUXEMBOURG 3<br />

LONDON, HEATHROW 3<br />

NORTH AMERICA BKI KCH KUL LGK PEN<br />

HONOLULU 3<br />

21


Contact Details<br />

KLIA SERVICES AND FACILITIES DIRECTORY<br />

EVERYTHING YOU NEED TO KNOW TO GET BY,<br />

GET AROUND, GET FOUND AND GET HELP<br />

INFORMATION<br />

If you need assistance at the airport, these are<br />

numbers you can call!<br />

Information Counters<br />

Main Terminal Building<br />

Departure Hall<br />

T: +603-8776 4386 / 4389<br />

Arrival Hall<br />

T: +603-8776 3689<br />

Contact Pier<br />

Tel: +603-8776 0257 / 0219<br />

Satellite Building<br />

T: +603-8776 2454<br />

Useful Telephone Numbers<br />

TOURISM INFORMATION COUNTER<br />

Are you planning on visiting Batu Caves but unsure of<br />

which trains to take? Ask the staff behind this counter!<br />

Main Terminal Building Arrival Hall<br />

T: +603-8776 6547<br />

Operate 24 hours daily<br />

EMERGENCY<br />

MALAYSIAN ROYAL CUSTOMS<br />

T: +603-8776 6254 / 6697<br />

Main Terminal Building (Operations)<br />

Arrival Hall<br />

T: +603-8776 6575<br />

Cargo KLIA<br />

T: +603-8775 2375<br />

IMMIGRATION KLIA<br />

T: +603-8776 8001 / 3681 / 3679<br />

POLICE KLIA<br />

T: +603-8776 8222 / 63450<br />

BOMBA MALAYSIA<br />

T: +603-8787 4970<br />

FACILITIES & SERVICES<br />

From sorting out your traveller's cheque to getting a short yet peaceful power nap, these services and facilities will have you forget you're still at the airport.<br />

POS MALAYSIA BERHAD<br />

Departure Hall, Main Terminal Building<br />

T: +603-8787 3871<br />

Operates Monday – Friday, 8.30am – 5.00pm<br />

Saturday, 8.30am – 1.00pm (Close on Sunday)<br />

Lost & Found<br />

If you have lost something during your stay at KLIA,<br />

find help at the KLIA Lost & Found Centre. Make<br />

enquiries in person or by email:<br />

KLIA Lost and Found Centre<br />

Level 2, Main Terminal Building<br />

T: +603-8776 4312<br />

For enquiries made on weekdays after 5:00pm,<br />

weekends and public holidays, kindly call or email:<br />

T: +603-8776 2000<br />

E: lost&found@malaysiaairports.com.my<br />

Items Lost in The Aircraft /<br />

Missing Check-In Baggage<br />

Did you lose your baggage on-board an aircraft? Call<br />

your respective airline from the numbers below:<br />

Malaysia Airline Berhad (MAB)<br />

T: +603-8776 3733 / 42/ 56<br />

KL Airport Service (KLAS):<br />

T: +603-8776 5772 / 5773<br />

Malindor Air's Lost and Found Office<br />

E: info@malindoair.com<br />

Malindo Call Centre (Malaysia)<br />

T: +603-7841 5388<br />

Malindo and Lion Air Lost and Found KLIA (24 Hours)<br />

T: +6010-2888741<br />

LUGGAGE STORAGE FACILITIES<br />

Planning on leaving the airport for a few hours while<br />

waiting for your next flight without the hassle of your<br />

luggages? Leave them at these luggage storage areas!<br />

Baggage Solutions<br />

Level 3, Arrival Level<br />

T: +603-8776 5035<br />

Operates 24 hours daily<br />

Satellite Building<br />

T: +603-8776 1849<br />

BAGGAGE WRAPPING AND<br />

STRAPPING<br />

Carrying something fragile? Wrap your bags for added<br />

safety measures.<br />

Superstrap<br />

Departure Level, Main Terminal Building<br />

T: +6016-311 3040<br />

Operates 24 hours daily<br />

BUSINESS CENTRE / INDEPENDENT<br />

AIRPORT LOUNGE SERVICES<br />

Sip on some juice and bite into a sandwich while<br />

waiting for your flight at these lounges!<br />

Plaza Premium Lounge<br />

Satellite Building (near Gate C11-C17)<br />

T: +603-8787 2323<br />

Operates 24 hours daily<br />

Plaza Premium First<br />

Satellite Building (near Gate C21-C27)<br />

T: +603-8776 2338<br />

Operates 24 hours daily<br />

KLIA PREMIER ACCESS<br />

Departure Level, Main Terminal Building<br />

T: +603-8776 4606<br />

Operates Monday to Sunday,<br />

7.00am – 11.00pm<br />

AIRPORT WELLNESS<br />

After a long flight, if you need a makeover or a<br />

massage, these are the places to go!<br />

Wellness Spa<br />

Satellite Building (near Gate C21- C27)<br />

Tel: +603-8777 1225<br />

Operates 24 hours daily<br />

Feeling under the weather?<br />

HEALTH QUARANTINE CENTRE<br />

Main Terminal Building, Level 3<br />

T: +6038776 8403 / 82717<br />

CLINIC<br />

Menara Medical Clinic<br />

Main Terminal Building, Level 3, Arrival Hall<br />

Satellite Building<br />

East Zone (Gates C21- C27)<br />

Operates 24 hours daily<br />

T: +603-8776 4909<br />

Hotels and Sleeping Facilities<br />

Need a place to stay or take a power nap?<br />

Sama-Sama Hotel KLIA<br />

T: +603 8787 3333<br />

E: info@samasamahotels.com<br />

Sama-Sama Express KLIA<br />

Satellite Building (near Gate C5)<br />

T: +603 8787 4848<br />

E: reservations.sseklia@samasamahotels.com<br />

Website: www.samasamaexpress.com<br />

Need the bank?<br />

BUREAU DE CHANGE<br />

Maybank<br />

Main Terminal Building, Arrival & Departure Hall,<br />

Satellite Building<br />

CIMB Bank<br />

Main Terminal Building, Arrival & Departure Hall,<br />

Satellite Building<br />

CIMB Islamic<br />

Satellite Building<br />

RHB Bank<br />

Main Terminal Building, Arrival &<br />

Departure Hall<br />

Bank Islam<br />

Contact Pier – International<br />

Bank Muamalat<br />

Main Terminal Building, Departure Hall<br />

Travelex<br />

Main Terminal Building, Arrival Level, Contact Pier<br />

Domestic<br />

Al – Rajhi Bank<br />

Main Terminal Building<br />

Full Banking Facilities<br />

CIMB Bank<br />

Main Terminal Building, Departure Hall<br />

TRANSPORTATION<br />

Here are numbers to call to take you home or<br />

wherever you choose to go.<br />

AIRPORT LIMO<br />

International Arrival Hall, Main<br />

Terminal Building<br />

Domestic Arrival Hall (Public area after Domestic<br />

Baggage Clearance)<br />

Domestic Baggage Reclaim, Arrival Level<br />

Do you need a ride?<br />

Airport limo website<br />

Hotline: +6019-3711897<br />

Website: http://www.airportlimo.my<br />

AIRPORT COACH<br />

T: +603-8787 3894 / +603-8776 8449 / +6016-228 3894<br />

EXPRESS RAIL LINK<br />

T: +603-2267 8088 / +603-2267 8000<br />

22<br />

For more Information – Log on to www.malaysiaairports.com.my or you can write to: feedback@malaysiaairports.com.my


klia2 SERVICES AND FACILITIES DIRECTORY<br />

EVERYTHING YOU NEED TO KNOW TO GET BY,<br />

GET AROUND, GET FOUND AND GET HELP<br />

Useful Telephone Numbers<br />

Contact Details<br />

INFORMATION<br />

If you need assistance at the airport, these are<br />

numbers you can call!<br />

Information Counters<br />

klia2 Hotline<br />

T: +603-8778 5500 / 01 / 02<br />

Operates 24 hours daily<br />

TOURISM INFORMATION COUNTER<br />

Are you planning on visiting Batu Caves but unsure of<br />

which trains to take? Ask the staff behind this counter!<br />

Arrival Hall<br />

T: +603-8778 7080<br />

Operating hours: 7.00am – 11.00pm<br />

EMERGENCY<br />

MALAYSIAN ROYAL CUSTOMS klia2<br />

Int Department<br />

Tel: +603-8778 5779<br />

IMMIGRATIONS klia2<br />

T: +603-8778 5461 / 62 / 63<br />

POLICE klia2<br />

T: +603-8778 5222<br />

BOMBA MALAYSIA<br />

T: +603-8787 4970<br />

Lost & Found<br />

If you have lost something during your stay at klia2,<br />

find help at the klia2 Lost & Found Centre. You can<br />

make enquiries in person or by email:<br />

klia2 Lost and Found Centre<br />

Level 3, Departure Hall (near check-in counter Z),<br />

Terminal Services klia2<br />

T: +603-8775 2424<br />

(After operating hours)<br />

E: lost&foundklia2@malaysiaairports.com.my<br />

Operating hours: Monday - Friday<br />

from 9.00am – 5.00pm<br />

(Friday break: 12.30pm – 3.00pm)<br />

Items Lost in The Aircraft /<br />

Missing Check-In Baggage<br />

Did you lose your baggage on-board an aircraft? Call<br />

your respective airline from the numbers below:<br />

Air Asia's Lost and Found Office Lost & Found<br />

Department:<br />

Domestic flight:<br />

T: +603-8778 5494<br />

International flight:<br />

T: +603-8778 5495<br />

E: airasiax@airasia.com or aax_kul_cbto@airasia.com<br />

LUGGAGE STORAGE FACILITIES<br />

Planning on leaving the airport for a few hours while<br />

waiting for your next flight without the hassle of your<br />

luggages? Leave them at these luggage storage areas!<br />

FACILITIES & SERVICES<br />

From sorting out your traveller's cheque to getting a short yet peaceful power nap, these services and facilities will have you forget you're still at the airport.<br />

Baggage Solutions<br />

Level 2, Public Concourse, Arrival Level<br />

T: +603-8778 5986<br />

Operates 24 hours daily<br />

BAGGAGE WRAPPING AND<br />

STRAPPING<br />

Carrying something fragile? Wrap your bags for added<br />

safety measures.<br />

Excel Wrap & Go<br />

Level 3, Departure Hall<br />

T: +6012-4083283<br />

Operates 24 hours daily<br />

BUSINESS CENTRE / INDEPENDENT<br />

AIRPORT LOUNGE SERVICES<br />

Sip on some juice and bite into a sandwich while<br />

waiting for your flight at these lounges!<br />

Plaza Premium Lounge<br />

International Departure (next to Gate L8)<br />

T: +603-8787 8044<br />

Operates 4.00am – 12.00 midnight daily<br />

Plaza Premium Lounge<br />

Level 2M, Gateway@klia2<br />

T: +603-8787 8396<br />

Operates 24 hours daily<br />

AIRPORT WELLNESS<br />

After a long flight, if you need a makeover or a<br />

massage, these are the places to go!<br />

Wellness Spa<br />

International Departure<br />

T: +603-8787 1026<br />

Operates 7.00am – 12.00midnight daily<br />

Hotels and Sleeping Facilities<br />

Need a place to stay or take a power nap?<br />

Sama-Sama Express klia2<br />

T: +603-8775 6600<br />

E: reservations.sseklia2@www.samasamaexpress.com<br />

Website: www.samasamaexpress.com<br />

Tune Hotel - klia2<br />

T: +603–8787 1728<br />

Website: www.tunehotels.com/my/en/ourhotels/klia2<br />

Capsule by Container Hotel<br />

T: +603-7610 2020<br />

E: info@capsulecontainer.com<br />

Website: www.capsulecontainer.com<br />

Plaza Premium Lounge<br />

Gateway@klia2<br />

T: +603-8787 8396<br />

E: klia2nap@plaza-network.com<br />

Website: plaza-network.com<br />

Feeling under the weather?<br />

CLINIC<br />

Menara Medical Clinic<br />

Level 2, klia2 (Next to International Arrival Hall)<br />

T: +603-8776 4909<br />

Operates 24 hours daily<br />

PHARMACY<br />

My Life Healthcare<br />

Main Terminal Building<br />

T: +603-8778 7101<br />

Operates 1.00pm – 11.45pm<br />

Do you need a ride?<br />

QUARANTINE & HEALTH<br />

DEPARTMENT<br />

Main Terminal Building, International Arrival<br />

T: +603-8778 5216<br />

Need the bank?<br />

BUREAU DE CHANGE<br />

CIMB Bank<br />

Level 3, Main Terminal Building<br />

Hong Leong Bank<br />

Level 3, Main Terminal Building<br />

Bank Muamalat<br />

Level 2, Satellite Building<br />

Travelex<br />

Level 3 and Level 2, Satellite Building<br />

FOREIGN CURRENCY DISPENSING<br />

(FXD)<br />

CIMB Bank<br />

Departure Level<br />

E-BANKING FACILITIES<br />

CIMB Bank<br />

Level 3, Main Terminal Building<br />

Hong Leong Bank<br />

Level 3, Main Terminal Building<br />

TRANSPORTATION<br />

Here are numbers to call to take you home or<br />

wherever you choose to go.<br />

TRANSPORTATION HUB<br />

Level 1, gateway@klia2<br />

Website: www.gatewayklia2.com.my<br />

TAXI<br />

Mesra Indah Jaya Sdn. Bhd<br />

T: +603-8787 1749<br />

E: info@mesraindahjaya.com<br />

AIRPORT LIMO MALAYSIA<br />

Airport Limo (M) Sdn. Bhd<br />

T: +603-8787 1748 / 1735<br />

E: http://www.airportlimo.my<br />

For more Information – Log on to www.malaysiaairports.com.my or you can write to: feedback@malaysiaairports.com.my<br />

23


Joyful Experience @ Malaysia Airports<br />

OF Experience<br />

26<br />

Here are our top beauty, fashion picks and<br />

indulge in some of the scrumptious meals<br />

offered at our airports! Keep calm and read on!<br />

42<br />

44<br />

26<br />

42<br />

44<br />

45<br />

Stay Trendy With<br />

NARS<br />

Retail Indulgence<br />

– Clarks<br />

Quick Eats<br />

– Sama-Sama Express<br />

Must Eats<br />

@ KLIA and klia2<br />

45


Fashion<br />

Nights with<br />

A night out calls for smokey<br />

eyes, bold lip statements and<br />

an edgy attitude. With the<br />

NARSissist #Jetsetter, your<br />

makeup will be on point for you<br />

to paint the town red. Available<br />

in four different sets to suit<br />

individual needs – get it now at<br />

Colours Beauty Boutique, KLIA!<br />

The new NARSissist #Jetsetter<br />

collection comprises four individual<br />

sets designed to help the<br />

globetrotting woman ‘GET READY.<br />

JET SET. GO.'<br />

NARSissist #Jetsetter Eye, Cheek and<br />

Lip Palette<br />

This luxuriously versatile travel<br />

companion provides a full-face<br />

touch-up in a single compact – a<br />

must-have in every female<br />

jetsetter’s handbag, taking them<br />

effortlessly from day to night.<br />

Dolce Vita Velvet Matte Lip Pencil<br />

adds sophistication as four<br />

buildable eyeshadows: Bounty<br />

(soft mauve), Bellissima<br />

(shimmering beige), Kalahari<br />

(gold confection) and Pandora (matte black) layer on effortlessly to create day-tonight<br />

looks. The palette includes a travel-sized #20 Blush Brush along with Laguna<br />

Bronzer and Orgasm Blush to dust on dimensional warmth.<br />

NARSissist #Jetsetter Travel Brush Set<br />

Get ready for take-off with the Travel Brush Set including three exclusive travelsized<br />

makeup brushes for cheek and eye (from left to right): #20 Blush Brush, #40<br />

Eyeshadow Brush and #43 Wide Contour Eyeshadow Brush.<br />

26


Fashion<br />

NARSissist #Jetsetter<br />

Orgasm Face Set<br />

Get glowing while you get going with the iconic Orgasm<br />

Face Set. The Orgasm shade’s universally flattering,<br />

peachy-pink tone delivers a thrilling departure from the<br />

ordinary with a hint of golden shimmer.<br />

The set comes with an exclusive keepsake pouch that<br />

includes (from left to right): Orgasm Lip Gloss, full-sized<br />

Orgasm Multiple and Orgasm Blush.<br />

NARSissist #Jetsetter<br />

Audacious Lipstick Set<br />

A must-have set for lip enthusiasts. Three high-pigment<br />

Audacious Lipsticks in cult-favourite shades – glide on<br />

covetable colour that lasts from gate to gate in a range<br />

of tones for every time zone.<br />

The set includes the following shades (from left to right):<br />

Anita (nude, antique rose), Charlotte (deep, oxblood<br />

burgundy) and Carmen (vivid, geranium red).<br />

NARS BOUTIQUE IN COLOURS<br />

BEAUTY BOUTIQUE, KLIA<br />

In June <strong>2017</strong>, Shiseido Travel Retail opened the first NARS<br />

standalone boutique at KL International Airport (KLIA), in<br />

partnership with Colours & Fragrances, one of Malaysia’s pioneering<br />

beauty travel retailers.<br />

Shiseido Travel Retail General Manager for Asia Pacific, Kenji<br />

Calméjane said, "The introduction of NARS at KLIA marks a<br />

strategic new step for us in the dynamic Malaysian travel retail<br />

market as the brand continues to go from strength to strength in<br />

the Asia Pacific region. With three successful NARS boutiques in<br />

the Kuala Lumpur domestic market, the brand already has a<br />

tremendous fan base of ‘NARSissists’ who eagerly await every new<br />

release and limited-edition collection. We believe the new<br />

Traveller’s Exclusive NARSissist #Jetsetter will have significant<br />

appeal here and with the support of Colours & Fragrances we are<br />

able to offer an exceptional environment to experience the brand’s<br />

extensive assortment."<br />

Colours & Fragrances Operations Director, Datin Azah Bazid said,<br />

"With its bold colours, luxurious textures and edgy style, NARS<br />

Cosmetics is a refreshing addition to our portfolio of colour<br />

cosmetics brands. The opening of the stunning new boutique<br />

underlines our commitment to becoming a luxury beauty<br />

destination at KLIA and delivering a world-class airport shopping<br />

experience to the 52.6 million international passengers passing<br />

through KLIA annually."<br />

An expression of the brand’s DNA – modern, audacious and iconic,<br />

the new boutique is designed to guide travellers on their colour<br />

journey through a number of striking in-store concepts. These<br />

include the High Five Tower, showcasing the five most popular<br />

product sub-categories (concealer, foundation, lipstick, cheeks and<br />

eyes) and the 'Lips to Style' display which sorts NARS’ extensive<br />

range of lip products – including Audacious Lipstick, Velvet Lip Glide<br />

and Velvet Matte Lip Pencil – into different shade ‘families’ (The<br />

Little Red Lip, The Power Nude, The Deep Chic and The<br />

Pink Edit) to help travellers shop more efficiently.<br />

*NARS is located at Colours Beauty<br />

Boutique, Gate C31-C37, Satellite<br />

Building, Level 1, KLIA<br />

27


Fashion<br />

Tory Burch<br />

American<br />

lifestyle<br />

brand<br />

opens new<br />

accessoriesonly<br />

boutique<br />

at KLIA<br />

28


Fashion<br />

There is a new 865 square foot space filled with an assortment of fashion<br />

pieces at the KL International Airport (KLIA) that will bring excitement to any<br />

woman looking to enhance her style.<br />

That space belongs to Tory Burch which recently unveiled its Fall/Winter <strong>2017</strong><br />

collection with plenty of options to choose from including shoes, handbags<br />

and accessories.<br />

The store at KLIA features the brand's signature design details which include<br />

the green awning and orange lacquer doors as well as the oversized light<br />

box featuring the brand's lifestyle campaign images.<br />

Step into the boutique and enjoy the cosy residential ambience enriched by<br />

travertine basketweave floors, a white gesso chandelier, oak panel walls, teal<br />

velvet banquette with embroidered pillows and blue and white garden stools.<br />

A brand that kicked off with a small boutique in Manhattan's Nolita<br />

neighbourhood in 2004, today, Tory Burch has grown into a global brand with<br />

more than 200 boutiques around the world. In Malaysia, it has stores at Pavilion<br />

Kuala Lumpur, The Gardens Mall and Suria KLCC.<br />

*Tory Burch is located at Lot 51, Level 1, Satellite Building, KLIA<br />

29


Experience<br />

Beautiful Scents at<br />

Colours & Fragrances<br />

KLIA<br />

Indulge in Paco Rabanne's fresh-smouldering Oriental Pure XS,<br />

stay mysterious with Jean Paul Gaultier's Scandal or try floral<br />

notes with Prada's new fragrances.<br />

Paco Rabanne – Pure XS<br />

For the olfactory signature of Pure XS, Paco Rabanne<br />

called on the combined talents of two perfumers which<br />

are Anne Flipo, creator of the Lady Million fragrance<br />

and Caroline Dumur. The scent created by the both<br />

of them will have your skin shivering with desire and<br />

burning with pleasure in an olfactory expression.<br />

Pure XS is a vibrant, magnetic and fresh oriental with<br />

a permanent in-and-out between cold and hot, gentle<br />

and intense. Be prepared to have your senses go wild<br />

and the palate tingling with an overdose of ginger,<br />

green vegetal sap and ultra-masculine thyme. Apart<br />

from cinnamon, the scent also has a deep, noble vanilla<br />

infused with leather-liquor-musk inflections. Finally,<br />

the scent allows you to sink into the pulsing warmth<br />

of myrrh dusted with sugar.<br />

30


Experience<br />

Jean Paul Gaultier – Scandal<br />

Jean Paul Gaultier was the first who knew how to create a…<br />

Scandal. He put men in skirts: scandal! He had men and<br />

women from the streets, to the catwalks: scandal!<br />

The first Jean Paul Gaultier fragrance developed by Puig,<br />

Scandal is the perfect fragrance for a woman who is free and<br />

strong. Scandal is all about life.<br />

The heart of this fragrance is about life. In the daytime, it is a<br />

gourmand, fresh honey that smells like Gardenia and Blood<br />

Orange, almost childhood. At night it is a sensual and seductive<br />

honey blended with patchouli. The Gaultier bottles were<br />

busts; here are the legs! This pair of legs reminds us with what<br />

gaiety one drowns in Paris and at night.<br />

Prada<br />

Currently exclusively available at duty-free stores here, the La Femme Prada L’Eau and L’Homme<br />

Prada L’Eau explore a new freshness, seen through the transformative gaze of Prada<br />

La Femme Prada L’Eau<br />

The fragrance for La Femme Prada L’Eau begins with<br />

green frangipani flower enriched by mandarin essence<br />

and smoothed by ylang ylang notes. The result is an<br />

airy mix, which is enhanced and given depth by the<br />

addition of tuberose.<br />

L’Homme Prada L’Eau<br />

For L’Homme Prada L’Eau, amber and iris mingle<br />

with red ginger and neroli. The floral note is modified<br />

and prolonged to enhance the sensation of freshness,<br />

while cedar and powdered notes are tempered<br />

through the addition of a sensual background of<br />

sandalwood.<br />

*Colours & Fragrances is located at Gate C31 to Gate C37, Satellite Building, Level 1, KLIA<br />

31


Experience<br />

The Flying Emporium<br />

The place that will have you spoilt for choice, The<br />

Flying Emporium has an amazingly comprehensive<br />

selection of fragrances, cosmetics, travel accessories,<br />

luggage, magazines and toys. In this issue of<br />

Convergence, you'll find its latest offerings of<br />

perfumes for men and a skincare product that will<br />

have those tired eyes ready and energised for your<br />

next getaway!<br />

Amouage Beach Hut Man<br />

• Eau de Parfum 100ml<br />

• Available exclusively at KLIA<br />

This woody aromatic fragrance for men has top notes<br />

of mint, orange blossom and galbanum; middle notes<br />

of vetiver, moss and ivy and base notes consisting of<br />

myrhh, patchouli and woody notes.<br />

Dr. Jart+<br />

Dermask Water Jet Vital Hydra<br />

Solution<br />

• Travel Retail Exclusive Deal<br />

• Purchase 3 boxes for the price of 2<br />

Are you experiencing dry or red skin? Try the Dr. Jart<br />

cellulose sheet mask as it deeply hydrates and<br />

replenishes skin's moisture levels.<br />

The Dermask Water Jet Vital Hydra Solution is made<br />

with fine cellulose fibre to help active ingredients<br />

penetrate deeply for ultimate hydration. The mask<br />

contains aquaxyl and xylitol to enhance moisture<br />

retention and strengthen the skin's barrier by preventing<br />

water loss. If you would like to have your skin looking<br />

and feeling hydrated, properties such as oligo-hyaluronic<br />

acid and algae extract support long-lasting<br />

moisturisation and natural collagen synthesis.<br />

Coach for Men<br />

• Eau de Toilette 100ml<br />

Take a cue from American actor James Franco, the face of<br />

Coach for Men, the scent that embodies the cool guy<br />

personality. The EDT has a woody scent with a fresh opening.<br />

Its top notes are green nashi pear, bergamot and kumquat<br />

with middle notes being cardamom, coriander and geranium<br />

and base notes being vetiver Haiti LMR, suede and ambergris.<br />

*The Flying Emporium is located at Contact Pier Domestic,<br />

KLIA and Arrival Hall, Level 2, klia2<br />

32


Experience<br />

Make Dreams<br />

Come True With<br />

Malaysia Airports<br />

Have you ever wanted to<br />

discover the Eiffel Tower,<br />

Paris' most iconic landmark?<br />

How about stepping aboard<br />

the London Eye, Europe's<br />

tallest observation wheel<br />

and see the city's worldfamous<br />

landmarks from<br />

above? Your dreams might<br />

just be closer than you think,<br />

thanks to Malaysia Airports'<br />

25th anniversary giveaways!<br />

Eiffel Tower, Paris<br />

Soak in the<br />

Sights<br />

The twin first prizes for<br />

Malaysia Airports' Shopping<br />

Campaign is London and<br />

Paris! So, travel the city<br />

of London in style with<br />

an exclusive chauffeured<br />

tour and experience the<br />

quintessential Borough<br />

Market, Westminster Abbey,<br />

the Tate, Shakespeare's<br />

Globe and the National<br />

Portrait Gallery and do not<br />

forget to enjoy a cuppa at<br />

some of London's best cafes.<br />

In Paris, visit the Notre Dame<br />

and the Centre Pompidou<br />

or have your portrait<br />

sketched in Montmartre after<br />

indulging in some coffee, al<br />

fresco. As for dinner, the<br />

city of love and passion will<br />

have you dining at the Eiffel<br />

Tower's acclaimed Le Jules<br />

Verne restaurant. Both first<br />

prizes come with a Michelinstar<br />

dining experience and<br />

a USD1,000 Mastercard<br />

shopping spree. C'est<br />

Magnifique!<br />

25 Global<br />

Destinations<br />

So where else would you like<br />

to go? How about a trip to<br />

exotic, sun-kissed Honolulu<br />

or a retreat to the white<br />

sands and blue waters of the<br />

Maldives islands? Would<br />

you fancy market hopping<br />

in New Delhi or soaking<br />

up the Chinese culture<br />

in Guangzhou? Perhaps<br />

feasting on gastronomic<br />

delights in Taipei or<br />

exploring Seoul's UNESCO<br />

World Heritage sites would<br />

do the trick?<br />

Ride of a<br />

Lifetime<br />

This contest's grand prize<br />

is the show-stopping<br />

Lamborghini Huracán Spyder<br />

supercar, a pinnacle of Italian<br />

craftmanship. Malaysia<br />

Airports' shopping and dining<br />

offerings are destinations in<br />

their own right from couture<br />

to luxury gifts and from<br />

fine dining experiences to<br />

duty free items. So come<br />

experience, indulge and be<br />

rewarded. Prizes up to RM2.5<br />

million awaits you!<br />

How to<br />

Participate<br />

All you need to do is spend<br />

at least RM250 on up to<br />

three separate receipts in<br />

any of the participating<br />

international airports*. Use<br />

your Mastercard to double<br />

your chances!<br />

For more information, visit<br />

mahb25years.com<br />

*Participating international<br />

airports: KLIA/klia2, Penang,<br />

Langkawi, Kota Kinabalu and<br />

Kuching.<br />

Sky Tower, Auckland<br />

Osaka Castle Tower, Japan<br />

Elizabeth Tower, London<br />

35


Experience<br />

Malaysia Airports treated 25<br />

lucky winners to an exciting ride<br />

of a lifetime in Lamborghinis,<br />

Ferraris, Porsches and Lotus<br />

Ride<br />

of a Lifetime!<br />

25 lucky shoppers treated to a<br />

ride of a lifetime as part of Malaysia<br />

Airports' KUL Dad campaign<br />

Lamborghini Kuala Lumpur COO, Marcus Chye (left), Malaysia<br />

Airports Managing Director, Datuk Badlisham Ghazali and Senior<br />

General Manager of Commercial Services, Mohammad Nazli Abdul<br />

Aziz (right) at the KUL Dad Lamborghini and Supercar Ride Event.<br />

Malaysia Airports treated 25 lucky<br />

passengers who spent a minimum of<br />

RM500 at KLIA and klia2 during the KUL<br />

Dad campaign by offering them a ride in<br />

a Lamborghini and other supercars at the<br />

Sepang International Circuit, recently.<br />

Malaysia Airports Senior General<br />

Manager of Commercial Services,<br />

Mohammad Nazli Abdul Aziz said, "We<br />

recorded a 32% cumulative growth from<br />

the participating outlets from both<br />

terminals during the one-month campaign<br />

period, an encouraging sign considering<br />

that we have multiple other promotional<br />

campaigns running concurrently."<br />

Nazli added that the duty free category<br />

was the highest performer for the 25th<br />

Anniversary campaign, with all players<br />

recording a positive and consistent<br />

growth. Eraman, a wholly-own subsidiary<br />

of Malaysia Airports, contributed at least<br />

30% to the total retail sales, followed by<br />

Perfume & Cosmetics Dimensi Ekslusif<br />

and The ZON Duty Free.<br />

The campaign was also an effort to<br />

continue driving commercial revenue and<br />

average spend per passenger, aligned<br />

with the airport operator’s Total Airport<br />

Experience (TAE) mission in creating a<br />

fulfilling airport experience for its<br />

passengers, retailers and airlines. The TAE<br />

is one of the strategic pillars in Malaysia<br />

Airports' five-year business plan, Runway<br />

to Success 2020 (RTS2020), to increase<br />

non-aeronautical revenue growth.<br />

Nazli said, "Our primary objective is<br />

creating a memorable joyful experience<br />

for our stakeholders including initiatives<br />

that enhance passenger comfort like better<br />

Wi-Fi coverage and maximising shopping<br />

experience through marketing campaigns."<br />

The Lamborghini joy ride is a continuation<br />

of the partnership between Malaysia<br />

Airports and Lamborghini Kuala Lumpur<br />

for its 25th Anniversary campaign with<br />

passengers standing a chance to win the<br />

Lamborghini Huracán Spyder grand prize<br />

and other destination prizes worth<br />

RM2,500,000 with a minimum spend in<br />

the participating airports.<br />

The 25th Anniversary campaign is<br />

ongoing until December 31 this year.<br />

The participating airports are KLIA and<br />

klia2, Penang International Airport,<br />

Langkawi International Airport, Kota<br />

Kinabalu International Airport and<br />

Kuching International Airport.<br />

The KUL Dad Lamborghini and Supercar Joyride<br />

was held at the Sepang International Circuit<br />

Badlisham congratulating one of the 25<br />

lucky winners<br />

36


The Perfect Gift Guide<br />

Must Haves<br />

Whether it's a friend, family or colleague, we have compiled a list of must-haves for<br />

this season ranging from beauty products to decadent chocolates. Browse through<br />

the pages and seek out these perfect gifts from our stores at KLIA and klia2 today!<br />

• KLIA, Satellite Building, South Zone, Level 1<br />

(store & kiosk)<br />

• KLIA, Main Terminal Building, Arrival Level, Level 3<br />

(store)<br />

• KLIA, Main Terminal Building, Departure Level, Level<br />

5 (store & kiosk)<br />

Sales and promotions at selected Kashkha stores<br />

RR<br />

Part sale up to 75% on selected items, valid between<br />

5 October and 31 October <strong>2017</strong><br />

RR<br />

Flash sale promotion at all Kashkha KLIA outlets,<br />

everything 20% off between 24 November and<br />

27 November <strong>2017</strong><br />

RR<br />

Best value promo, valid between 1 December and<br />

31 December <strong>2017</strong><br />

Spa Ceylon<br />

• KLIA, Satellite Building, Level 1<br />

The De-Stress range of products are primarily made from<br />

frankincense, sandalwood, tangerine, aloe vera and kaffir lime.<br />

It helps still the mind, ease stress, promotes natural harmony<br />

and balances your chakras.<br />

RR<br />

Relaxing Body Cleanser<br />

RR<br />

Calming Body Elixir<br />

RR<br />

Calming Body Massage Serum<br />

RR<br />

Harmonising Essence Mist<br />

RR<br />

Harmonising Balm<br />

RR<br />

Harmonising Balm Roll-On<br />

RR<br />

Dashamula Body Treatment Oil<br />

Wellness Spa<br />

• KLIA, Satellite Building, Mezzanine Level, Level 2<br />

• klia2, Satellite Building, International Departure, Level 3<br />

Wellness Spa treatments<br />

are tailored to address<br />

travel woes and designed<br />

to prepare you for your<br />

onward journey. Visit the<br />

spa and check out their<br />

wellness promotions today!<br />

RR<br />

Between 9am and<br />

7pm, daily<br />

RR<br />

Valid till<br />

31 December <strong>2017</strong><br />

37


Must Haves<br />

Perfumes & Cosmetics<br />

Dimensi Eksklusif<br />

• KLIA, Satellite Building, Level 1<br />

by Chanel<br />

The fragrance has notes from four flowers namely<br />

jasmine, ylang-ylang, orange blossom and grasse<br />

tuberose.<br />

The eau de parfum is available in 50ml and 100ml.<br />

Tiffany & Co. by Tiffany<br />

A floral fragrance for women, it has notes of orange,<br />

patchouli and musk.<br />

Available in 50ml and 75ml<br />

Prada L'Eau Men & Women<br />

<br />

The men's L' Homme Prada has a fresh and woody<br />

scent while the women's La Femme Prada has a fresh<br />

and floral scent.<br />

The eau de toilettes are available in 50ml and 100ml.<br />

Gabrielle<br />

Twilly d'Hermes<br />

This is an oriental, floral and spicy eau de parfum fit for<br />

chic, young and energetic women.<br />

Available in 50ml and 85ml<br />

38


Must Haves<br />

Charles & Keith<br />

• KLIA, Satellite Building, Level 1 and Contact Pier Domestic<br />

• klia2, Arrival Hall, Level 2<br />

Be dazzled by the Fall <strong>2017</strong> Collection today!<br />

Pedro<br />

• KLIA, Contact Pier Domestic<br />

• klia2, Satellite Building, Level 2<br />

Revamp your wardrobe with the latest<br />

trends from Pedro!<br />

Men's<br />

multifunctional<br />

backpack in grey<br />

and chequered<br />

penny loafers<br />

MCM<br />

• KLIA, Satellite Building,<br />

North Zone, Level 1<br />

Deck the halls with these new backpacks<br />

available between October 1 and 31<br />

December <strong>2017</strong>.<br />

Bonia<br />

• KLIA, Departure Level, Level 5<br />

The Taxi Collection<br />

Hailing a yellow taxi is a typical<br />

Manhattan city movement. It’s a symbol<br />

of the city’s resolve, where everyone<br />

has their own mission. Radiate the<br />

passion and energy of this cosmopolitan<br />

icon with Bonia’s Taxi Collection.<br />

Women's front flap<br />

clutch and suede boots<br />

with metallic heels<br />

39


Must Haves<br />

Royal Selangor<br />

• KLIA, Main Terminal Building, Departure Level, Level 5<br />

• KLIA, Satellite Building, Level 1<br />

• klia2, Main Terminal Building, Departure Level, Level 3<br />

• klia2, Satellite Building, Level 2<br />

Purchase Batman or Celestial Blessing II figurines or<br />

something more unique from the Splendour & Year Of The<br />

Dog (YOTD) 2018 collections either as a gift or as an add-on<br />

to your personal collection!<br />

Batman Figurine<br />

Celestial Blessing II<br />

– Guan Gong<br />

Celestial Blessing II<br />

– Guan Yin<br />

YOTD Plate<br />

YOTD Chopstick Rest<br />

YOTD Plaque<br />

YOTD Figurine<br />

40


Must Haves<br />

Famous Amos<br />

• KLIA, Main Terminal Building, Level 5 and Contact Pier Domestic<br />

• klia2, Domestic Departure, International Departure and Gateway<br />

Exclusive Diwali Twin Pack<br />

Exclusive Diwali Twin Pack available in 2X200g or 2X300g cookies in<br />

bag, price ranging from RM41.80 to RM67.80.<br />

RR<br />

Free cookies with purchase of every Exclusive<br />

Diwali Twin Pack<br />

RR<br />

Free cookies limited to standard<br />

flavours only (Choc Chip Pecan, Choc<br />

Chip No Nut, Butterscotch Chip Pecan,<br />

Oatmeal Raisin Cinnamon)<br />

RR<br />

Validity period: Till 22 October <strong>2017</strong><br />

*Terms and conditions apply<br />

Made In Malaysia<br />

• KLIA, Satellite Building, Level 1<br />

In conjunction with the country's Independence Day on August<br />

31 and Malaysia Day on September 16, Made In Malaysia has<br />

released a pack that encompasses the three main races in the<br />

country – the Malays, Chinese and Indians. Called the<br />

'Malaysian Favourites', the pack contains mini curry puffs<br />

containing fish floss, sesame biscuits known locally as 'hong<br />

peah' and a savoury crunchy Indian snack known as 'muruku'.<br />

The store is also selling a local sweet and sticky delight known<br />

as 'dodol'. The individually-wrapped dodol pieces are available<br />

in durian or coconut flavours. Tourists would be pleasantly<br />

surprised to learn that part of the dodol packaging can be<br />

used as a postcard as the packaging depicts iconic Malaysian<br />

landscapes.<br />

Malaysian Favourites<br />

Dodol in durian and coconut flavours<br />

41


Retail Indulgence<br />

Clarks<br />

These boots were made<br />

for walkin'<br />

The Clarks Desert Boot isn't just a sturdy and reliable footwear<br />

for adrenaline-packed activities. It is also a 'dress casual' pair<br />

of shoes.<br />

Purchase the iconic Desert Boot at Clarks between 15 and<br />

24 September and you will only be paying RM199 for a pair!<br />

This promotion is available on selected styles and subject<br />

to availability.<br />

Spending more than RM599? Get 30% off your receipt or<br />

spend a minimum of RM899 and get 40% off your purchases.<br />

Receive an additional 5% with 0% EzyPay instalment plan for<br />

purchases above RM500 in a single receipt. This promotion<br />

is from September 4 till end of October <strong>2017</strong> and not valid<br />

with any other promotions.<br />

Clarks has always thought differently from the very beginning<br />

and done things differently too. From the slipper created by<br />

founders, Cyrus and James Clark back in 1825 to the world's<br />

first foot shaped shoe; from the kids' ranges in whole sizes,<br />

half sizes and a choice of widths to their state-of-the-art<br />

iPad foot gauge; from innovative underfoot cushioning to<br />

rapid prototyping and 3D printing, brilliant ideas are what<br />

set Clarks apart.<br />

Desert Boot (Terracotta Suede)<br />

*Clarks is located at F28, First Floor, Mitsui Outlet Park<br />

KLIA Sepang<br />

Desert Boot<br />

(Leaf Suede)<br />

Desert Boot<br />

(Sand Nubuck)<br />

Men's<br />

Amieson Monk<br />

Women's<br />

Crumble Berry<br />

Women's<br />

Clarene Award<br />

(Plum Nubuck)<br />

Women's Clarene Prima (White Leather)<br />

42


Quick Eats<br />

The Loaf<br />

Grab your second cup of coffee for<br />

half the price!<br />

Coffee is a common denominator that unites us all<br />

especially on a weekday morning and if you happen<br />

to enjoy more than one cup of goodness, head on<br />

to The Loaf as your second cup of coffee or coffeebased<br />

drinks will only be half the price between<br />

Monday and Friday!<br />

If you prefer your coffee cold, try the The Loaf's<br />

Signature Iced Coffee Cube which also is half the<br />

price when it comes to your second glass. This<br />

promotion is available throughout the week!<br />

Grab something to eat with your favourite drinks as<br />

The Loaf gives you a free pastry or bread when you<br />

purchase three such items. This promotion is valid<br />

on weekdays and after 7pm during the weekends.<br />

All promotional items are not valid for point collection<br />

or redemption.<br />

The breads and pastries at The Loaf are available for<br />

dine-in or take-away. The Loaf also offers a full range<br />

of à la carte breakfast, lunch, and dinner menus for<br />

dining experiences in a casual and relaxed ambience.<br />

*The Loaf is located at F57, First Floor, Mitsui Outlet<br />

Park KLIA Sepang<br />

43


Quick Eats<br />

It's All About<br />

The Buffet!<br />

Sama-Sama Hotel KLIA offers quality fresh<br />

produce for its buffet lunches and dinners<br />

between the months of October and November<br />

Kick off the month of October with delicious meals using<br />

quality fresh produce from 'The Dining Marche' Buffet<br />

Dinner between Sunday and Monday.<br />

The buffet dinner is available till November <strong>2017</strong> and<br />

is valid between 6pm and 11pm.<br />

Highlights on the buffet will be a la minute cooking with<br />

an array of meat and fresh vegetables. It is priced at<br />

RM115 nett per person.<br />

However, the buffet will be closed between 23 and 29<br />

October <strong>2017</strong>. The MotoGP Buffet Dinner will be<br />

featured during this period.<br />

Meanwhile, in November, meet the Master Chefs who<br />

keep the Sama-Sama Hotel KL International Airport's<br />

(KLIA) culinary flame alive!<br />

The master chefs will be preparing sumptuous meals<br />

at Degrees Restaurant for lunch and dinner.<br />

Come on over to meet and taste the diverse cuisines<br />

prepared by these master chefs which include Chef<br />

Ridzuan, Chef Salam, Chef Iznan, Chef Rujii, Chef Sukdev,<br />

Chef Birabakaran, Chef Yong, Chef Loh, Chef Norhan,<br />

Chef Faizal, Chef Mazlin, Chef Firdaus, Chef Lee and<br />

Chef Haris, lead by Executive Sous Chefs, Chef Alias<br />

and Chef Khor.<br />

The highlights for lunch<br />

will be the best of 'East<br />

Coast' featuring<br />

selections of popular<br />

dishes from the east<br />

coast of Peninsula<br />

Malaysia. Buffet lunch is<br />

between noon and<br />

2.30pm between Monday<br />

and Friday. It is priced at<br />

RM90 nett per person.<br />

Call +603 8787 3333<br />

extension 2488 for your<br />

reservation.<br />

Part of the selection at 'The Dining Marche' Buffet Dinner<br />

Meet the Master Chefs at Sama-Sama Hotel KLIA today!<br />

44


Must Eats<br />

Bon Appétit<br />

Explore both the KL International Airport (KLIA) and klia2 which offers an<br />

extensive range of dining options to suit even the pickiest of eaters. Here are<br />

palate recommendations for the months of September, October and November!<br />

The Coffee Bean & Tea Leaf<br />

Making Spirits Bright & Cozy<br />

The sweet, fruitiness of strawberries with dark chocolate<br />

and a blend of espresso create a refreshing holiday<br />

classic! Try the Double Chocolate Strawberry Duo<br />

Beverage, today!<br />

*The Coffee Bean & Tea Leaf is located at Level 1,<br />

North Zone, Satellite Building and Level 3, Arrival<br />

Level, Main Terminal Building, KLIA<br />

Dunkin' Donuts<br />

RRFREE 1 donut* with purchase of Dunkin'<br />

Cold Brew Coffee<br />

RRValidity Period: Till 31 December <strong>2017</strong><br />

45


Must Eats<br />

Flight Club<br />

• KLIA, Satellite Building, C11-C17, North Zone, Level 2<br />

October will see Flight Club launching a new menu with<br />

all-time favourites and more new herb and seed inspired<br />

additions! So, keep a lookout for that! In November,<br />

waffle-lovers must try the Egg and Smoked Salmon Waffle,<br />

Waffle with Earl Grey Ice Cream and Fruits and other<br />

interesting waffle choices! Also, between 13 and 26<br />

December <strong>2017</strong>, try the Roast Beef Set Menu!<br />

Roast Beef Cheek<br />

Flight Club Grab 'n' Go<br />

• KLIA, Satellite Building, C11-C17, North Zone,<br />

Level 2<br />

The Green Market<br />

• klia2, Departure Level, Public Concourse<br />

In October, it is all about ramen at The Green Market. There<br />

are three flavours for your selection which include Chicken<br />

Ramen, Chicken Mayu Kuro Ramen and Chicken Kimchi<br />

Ramen. In November, be adventurous and try the special<br />

Nasi Lemak Bibimbap and Nasi Lemak Maki Roll! Meanwhile,<br />

in December, the signature Rotisserie Chicken will be taking<br />

centre stage once again with sumptuous Rotisserie Chicken<br />

set meals to celebrate the festive season!<br />

Are you a sweet tooth? Well, get your hands on<br />

some fresh home-baked cookies that come in Butter<br />

Almond, Coffee and Chocolate Chip flavours with<br />

our selection of coffee throughout the month of<br />

October. In November, Flight Club Grab 'n Go goes<br />

ultra-healthy with its Chef’s special creation of<br />

salads, seeds and herbs! As for December, 'wrap'<br />

up the year with the bountiful goodness of the<br />

festive season’s favourite protein – turkey! Enjoy it<br />

in a wrap or as a sandwich or both!<br />

Chicken Kimchi Ramen<br />

Chicken Ramen<br />

46<br />

Chicken Mayu Kuro Ramen


The Bar<br />

Must Eats<br />

• klia2, Departure Level, Level 3<br />

In October, P is for Pies… perfect pies<br />

that accompany you on your journey. Try<br />

our best sellers which are Chicken<br />

Mushroom and Chicken Curry. Popcorn<br />

chicken is the order of the day in November<br />

– try the bite-sized chicken poppers in<br />

mouth-watering flavours such as Cajun<br />

Poppers, Togarashi Poppers and Five-<br />

Spiced Poppers. Perfect with a pint!<br />

Meanwhile, celebrate <strong>2017</strong> with the<br />

season’s favourite in a wrap or a sandwich<br />

– our Turkey Delights are yours to eat in<br />

or take away!<br />

Chicken Mushroom<br />

Chicken Curry<br />

Special Deals at the Urban Food Court<br />

• klia2, International Departure, Mezzanine Level, Urban Food Court<br />

RRAll prices are quoted in Ringgit Malaysia(RM) and inclusive of 6% GST<br />

RRPromotion period between 1 November and 31 December <strong>2017</strong><br />

Beverage Station<br />

Pair one of their delicious muffins together<br />

with a cup of black or white coffee!<br />

Hot Wok<br />

Enjoy tasty Nasi Goreng Belacan<br />

with a free soft drink!<br />

Noodle & Yong Tau Foo<br />

Try the delicious Tomyam Noodles in<br />

combination with a free soft drink!<br />

Café Barbera<br />

• KLIA, Departure Level, Level 5<br />

Come to Café Barbera and enjoy fantastic<br />

combo deals!<br />

Promotion: 1 – 31 October <strong>2017</strong><br />

Taste of India<br />

Go for the popular Indian flatbread, Chapati<br />

served with potato and dhal masala!<br />

47


Must Eats<br />

Fukuya@KLIA<br />

• KLIA, Satellite Building, South<br />

Zone, Level 2<br />

For the month of October, try the<br />

Spicy Abura Gunkan which is white<br />

tuna mixed with chilli oil, chilli<br />

powder, mayonnaise and spring<br />

onions served on top of sushi rice<br />

wrapped in seaweed sheets. A chefrecommended<br />

dish, we assure you<br />

that it isn't that spicy! Another<br />

October dish is the Kaki Fried Set<br />

which is 5 deep fried and breaded<br />

Australian oysters that comes with<br />

a bowl of miso soup, steamed soft<br />

tofu and fruits of the day.<br />

Spicy Abura Gunkan<br />

Kaki Fried Set<br />

In November, chicken lovers can rejoice<br />

with the Chicken Teriyaki Roll that comes<br />

wrapped with cucumber, salad leaves and<br />

a dollop of wasabi and pickled ginger. The<br />

roll is drizzled with a sweet and tangy<br />

teriyaki sauce that will have your palate<br />

sizzling with taste. The other dish of the<br />

month is the Dory Fish Claypot Set that<br />

comes with vegetables in a soy sauce based<br />

broth. The dish is served with tempura rolls<br />

and fruits of the day.<br />

Chicken Teriyaki Roll<br />

Dory Fish Claypot Set<br />

Rice Paper Sashimi<br />

Fried Udon Noodle Set<br />

In December, the dishes to try are<br />

the Rice Paper Sashimi and the<br />

Fried Udon Noodle Set. The<br />

sashimi consist of slices of salmon,<br />

red tuna, cucumber and avocado.<br />

It is then wrapped in rice paper.<br />

The noodle set is cooked with<br />

spicy mayonnaise that comes with<br />

bell peppers, pieces of chicken<br />

and cabbage. The dish comes with<br />

a bowl of miso soup and fruits of<br />

the day.<br />

48


Joyful Experience @ Malaysia Airports<br />

OF Destination<br />

50<br />

A local or international getaway is sure to pamper<br />

the body, mind and soul from time to time.<br />

Fancy any of our featured destinations?<br />

52<br />

50<br />

52<br />

3 Days 2 Nights At<br />

Manila, Philippines<br />

Moscow: More Than<br />

Matryoshka<br />

62 Get Busy In Beijing<br />

62<br />

70<br />

Take Your Wedding<br />

Shots, Here!<br />

70


Travel<br />

Marvel<br />

At<br />

Manila<br />

The moniker 'Pearl of the<br />

Orient' refers to the state of<br />

Penang in Malaysia. But, if<br />

that same moniker is applied<br />

within Southeast Asia, it is<br />

also commonly associated<br />

with Manila, capital city of the<br />

Philippines. Home to almost<br />

two million inhabitants, the<br />

city is home to Spanish<br />

architecture which are<br />

remnants from the days it was<br />

under the Spanish empire,<br />

houses the world's oldest<br />

Chinatown known as Binondo<br />

and has an interesting eye for<br />

food with chicken intestines<br />

and duck embryos considered<br />

as delectable delights.<br />

José Rizal's remains are enshrined<br />

in this monument at Rizal Park<br />

Fort Santiago<br />

San Agustin Church<br />

Day 1<br />

Rizal Park<br />

A hot spot for history lovers, this park was built as homage<br />

to the country's national hero, José Rizal. The park is<br />

situated by the Manila Bay and has witnessed several<br />

historic moments and incidences that have impacted<br />

the country's history. On 30 December 1896, the country's<br />

patriot, José Rizal was executed at the park and this led<br />

to the 1896 Philippine Revolution against the Kingdom<br />

of Spain. The area was renamed Rizal Park in his honour<br />

and his remains have been enshrined in the monument<br />

which is a focal point at the park.<br />

Intramuros<br />

The word 'Intramuros' is Spanish for 'within the walls' and this area is now referred to as Old<br />

Manila. During the Spanish and American colonial reign in the Philippines, this area was at the<br />

core of all activities. Today, ruins and remnants of that era remains through rehabilitation efforts<br />

and one of the best ways to see this area is via a horse-drawn kalesa (carriage). If you wish to learn<br />

more about the heritage, history and culture, enlist in a walking tour with a professional guide.<br />

• Fort Santiago<br />

Within Intramuros, a must-visit is Fort Santiago. A citadel built by Spanish conquistador,<br />

Miguel López de Legazpi, this fort was a prison that even housed José Rizal during his final<br />

days before execution. During the Spanish Colonial period and World War II, many lives<br />

were lost in this fort. Apart from the Spaniards, the fort was occupied by the British, Americans<br />

and the Japanese.<br />

• San Agustin Church<br />

This Roman Catholic church is a National Historic Landmark and a United Nations Educational,<br />

Scientific and Cultural Organisation (UNESCO) World Heritage site. The church was completed<br />

in 1571 but over the years, it has undergone several renovations and refurbishments to the current<br />

building it is today. Having been the first church built in Manila after the Spanish conquest of<br />

the city, the church has intricate Baroque era designs as well as choir seats carved in molave with<br />

ivory inlays of the 17th century and a set of 16 huge and beautiful chandeliers from Paris, France.<br />

50


Day 2<br />

National Museum<br />

The National Museum was originally<br />

meant to be a public library when it was<br />

designed in 1918 but it was used and<br />

known as the Old Legislative Building<br />

until the war. The Legislative Building<br />

was a casualty during the bombing and<br />

shelling of Manila in 1945 and post-war.<br />

It was reconstructed and became the<br />

National Museum in 2003.<br />

Binondo<br />

As the world's oldest Chinatown, it was<br />

established in 1594 by the Spaniards for<br />

the Catholic Chinese community and<br />

was located near Intramuros. The<br />

location was due to the fact that colonial<br />

rulers always wanted to keep their<br />

migrant workers within a close and<br />

observable distance. It was once a<br />

revered centre of trade and commerce<br />

but after World War II, most companies<br />

relocated to the new central business<br />

district, Makati.<br />

National Museum<br />

Travel<br />

The front entrance arch at Chinatown<br />

Day 3<br />

SM Mall of Asia<br />

If it is your last day in Manila and<br />

you're about to head home or<br />

moving on with your next destination,<br />

this huge mall will surely have things<br />

you want to purchase for friends,<br />

family or for yourself. Just be sure to<br />

wear comfortable footwear as this<br />

mall is one of the biggest malls in<br />

Asia! The mall is also listed on the<br />

11th rung for large malls over 400,000<br />

square metres from around the world.<br />

Do check out if there are upcoming<br />

events or concerts taking place at<br />

the mall as it is famous for hosting<br />

concerts by international artists.<br />

The El Hogar and Juan Luna E-Services buildings at Binondo<br />

SM Mall of Asia<br />

Airlines flying<br />

to Manila from<br />

Kuala Lumpur<br />

• AirAsia<br />

• Cebu Pacific<br />

• Malaysia Airlines<br />

• Philippines AirAsia<br />

• Philippines Airlines<br />

*As of September <strong>2017</strong><br />

Pictures by Gabo Halili, Lainecedillo, Shubert Ciencia, Elmer B. Domingo, Patrickroque01, Judgefloro, Jun Acullador<br />

51


Travel<br />

Moscow<br />

More Than Matryoshka<br />

Matryoshka dolls<br />

The world's largest country, Russia is home to over 144 million people. Its capital, Moscow, is home<br />

to over 13 million inhabitants. This includes a majority of Russians followed by Tatars, Ukrainians as<br />

well as Armenians. Here are our recommendations on a place bustling with diverse cultures and<br />

lifestyles; on where to go and what to do, especially in Moscow as the city has so much more to offer<br />

than its intriguing yet mysterious and most popular souvenir which are its nesting dolls, Matryoshka.<br />

WHAT TO DO?<br />

Red Square<br />

One of the world's most famous<br />

public squares, the Red Square<br />

is considered the symbolic<br />

centre of Russia. Once the site<br />

for public executions and<br />

official military parades by the<br />

Soviet Union armed forces,<br />

today the square is a large cry<br />

from its history. The Red Square<br />

is bordered by the GUM<br />

shopping mall on the east, St<br />

Basil's Cathedral on the south,<br />

the State Historical Museum on<br />

the north and Lenin's<br />

Mausoleum on the west.<br />

52


St Basil's Cathedral<br />

Travel<br />

Quite possibly an image which is well-known across the world, it is impossible<br />

to miss the onion-shaped domes of the nine different chapels that form this<br />

cathedral which was commissioned by Ivan the Terrible and consecrated in<br />

1561. The building's exterior is uniquely decorated in colours, shapes and<br />

patterns that clash into a whimsical appearance and proves to be a hit among<br />

both adults and children. Inside the building, the chapel rooms are filled with<br />

historical artefacts, decorated walls and ceilings and impressive iconostases.<br />

Ivan The Great<br />

Bell Tower<br />

This bell tower reportedly<br />

marks the exact centre of<br />

Moscow and resembles<br />

a burning candle. The<br />

bell tower was the tallest<br />

structure in the city until<br />

the Russian Revolution as<br />

construction of buildings<br />

taller than 81 metres (266<br />

feet) high was forbidden.<br />

The tower was completed<br />

in 1600 and has over<br />

20 bells.<br />

Russian Museum<br />

A treasury of Russian art, the museum is housed in the Mikhailovsky Palace which was once a<br />

palace belonging to Grand Duke Mikhail. It was opened in 1895 and was the first state-owned<br />

museum of art in Russia. A notable art museum apart from the famous Tretyakov Gallery, this<br />

museum has over 400,000 exhibits that date from ancient icons to avant garde paintings.<br />

Lenin's Mausoleum<br />

Vladimir Lenin was the founder of the Russian Communist Party,<br />

leader of the 1917 Bolshevik Revolution and the architect, builder<br />

and first head of the Soviet Union. Immediately after his death in<br />

1924, a wooden mausoleum was erected to pay homage to him<br />

at the square. Five years later, an architect was ordered to design<br />

a more lasting home for him and the structure you see today has<br />

layers of red, grey and black granite that harmonise with the Kremlin<br />

buildings behind it, despite its clear Constructivist influences.<br />

The Kremlin<br />

A fortified complex, the Kremlin includes five<br />

palaces, four cathedrals and the enclosing<br />

Kremlin Wall with Kremlin towers. The complex<br />

also houses the Grand Kremlin Palace and<br />

serves as the official residence of the President<br />

of the Russian Federation.<br />

Gorky Park<br />

Named after a famous Russian and Soviet writer, Maxim Gorky, the<br />

park is divided into two parts. The first part usually hits a home run<br />

among children as it contains fun rides, roller coasters, bungee jumping,<br />

tennis courts and if it is winter, the area becomes a huge skating rink.<br />

The second part of the park has gardens and fine old building steeped<br />

in history. During the summer, the park is usually a popular venue for<br />

concerts and gigs.<br />

53


Travel<br />

WHAT TO EAT?<br />

Russian food isn't about boiled<br />

cabbage and meat if that is what<br />

you're thinking. On the contrary, the<br />

cuisine is diverse with influences<br />

from Northern and Central Europe<br />

and the Middle East. If you're a<br />

foodie, try the beef stroganoff which<br />

are sautéed pieces of beef served<br />

in a sauce with sour cream. If you're<br />

looking for something lighter or as<br />

a snack, pirozhkis are meat pies that<br />

are either baked or fried. The pies<br />

are small enough to be held in your<br />

hand and either stuffed with savoury<br />

or sweet fillings. A similar food to<br />

the pirozhkis is the pelmenis which<br />

are meat dumplings. Pelmenis are<br />

made with flour, salt, water and eggs<br />

and later filled with meat and boiled.<br />

The boiled meat dumplings are<br />

often served with a generous dollop<br />

of sour cream.<br />

Vegetarians should definitely try the<br />

borscht as it is a hugely popular<br />

traditional beet soup that is served<br />

both hot and cold. The soup is<br />

primarily made with beet and other<br />

vegetables which include carrots,<br />

leeks and cabbage. The nonvegetarian<br />

has chicken broth or even<br />

bacon for added flavour. For<br />

something sweet, try a blini which<br />

are thin pancakes made from wheat<br />

and it comes as no surprise that it is<br />

served with sour cream.<br />

Beef stroganoff<br />

Borscht<br />

Blini pancakes<br />

Pelmeni dumplings<br />

54


Travel<br />

The Friendship of Nations fountain<br />

The steel suspension Krymsky Bridge<br />

SPEAK RUSSIAN!<br />

Hello: Zdravstvuyte (pronounced<br />

zdrah-stu-it-eh)<br />

How are you?: Kakh delah? (informal)/<br />

Kakh pazhivayesh? (towards strangers/<br />

senior people)<br />

Please: Pozhaluysta (pronounced pohszah-loo-stah)<br />

Yes: Da<br />

No: Net (pronounced nyet)<br />

Goodbye: Paka (informal) / Da<br />

sveedaneeya (pronounced doh-sveedah-nee-yah)<br />

Sorry: Prosti<br />

Thank you: Spasibo (pronounced spasee-boh)<br />

CURRENCY AND<br />

EXCHANGE RATE<br />

The country's currency is Russian Ruble<br />

(RUB)<br />

100 RUB is approximately:<br />

• USD1.67<br />

• £1.28<br />

• €1.41<br />

*As of September <strong>2017</strong><br />

The Cathedral of Christ the Savior is a Russian Orthodox<br />

cathedral in Moscow<br />

The picturesque red bridge known as the Zhivopisny Bridge<br />

Arkhangelskoye Estate<br />

Pictures by Alvesgaspar, Markus Bernet, DmitriyGuryanov, Dennis Jarvis, CaritasUbi, A.Savin, & liz west<br />

55


Travel<br />

Warrior<br />

Forts and Oil<br />

Rig Hotels<br />

Forts were built during troubled times as a place to seek refuge and defend what was rightfullyowned<br />

within respective territories while oil rigs were built as a platform to drill, extract and<br />

process oil and natural gas. However, as time passes, the functionality of these places ceased to<br />

exist simply because there was no reason for such places to continue functioning. But, instead of<br />

abandoning these buildings and allowing time, money and resources go to waste, people have<br />

found that it is better to re-use these places for something else... as a holiday stay!<br />

Alila Fort Bishangarh<br />

Jaipur, Rajasthan, India<br />

Perched magnificently upon a granite<br />

hill, this historic landmark is a unique<br />

example of Jaipur Gharana<br />

architecture, influenced by both the<br />

Mughals and the British. The fort has<br />

been given much care in terms of<br />

ecological restoration with the resort<br />

still featuring the fort’s original twometre-thick<br />

walls and its battlement<br />

turrets and arches. The resort is built<br />

inside the 230-year-old Fort Bishangarh,<br />

which is quite frankly the kind of place<br />

where you expect to find a hidden<br />

trapdoor or a spiral staircase leading<br />

to a secret lair! So, if you're looking<br />

for something bold and striking, stay<br />

at this fort which also gives you<br />

360-degree views of the impressive<br />

Rajasthani landscape.<br />

56


Travel<br />

Fort Burt Hotel<br />

Road Town, Tortola, British Virgin<br />

Islands<br />

During the 17th century, a fort was built by the Dutch<br />

to fend off conquerors clamouring over Tortola. It<br />

was the first of many forts to be built in the surrounding<br />

areas. Over the years, the fort lost its initial purposes<br />

and was slowly reconstructed into a hotel without<br />

compromising its rustic past. Located in the capital,<br />

Road Town, Fort Burt Hotel offers standard and deluxe<br />

rooms, as well as suites with private pools that come<br />

with breathtaking views.<br />

Fortaleza do Guincho<br />

Cascais, Portugal<br />

A small hotel built inside an old fort perched on a cliff<br />

overlooking the crashing waves of the sea. Does this<br />

sound like the getaway you need? The Fortaleza is in<br />

an unspoilt and very rugged costal area. The crashing<br />

waves of the Atlantic Ocean are your constant<br />

background noise. What is better for relaxation than<br />

the rhythmic effect of the waves? Take a relaxing walk<br />

on the beach, sleep and eat like a king who has just<br />

captured a fort and dine at the hotel restaurant which<br />

got its first Michelin star in 2001.<br />

57


Travel<br />

Seaventures<br />

Dive Resort<br />

Near Mabul Island,<br />

Sabah, Malaysia<br />

If you're an avid diver or even<br />

just about to get into diving,<br />

we wouldn't be able to<br />

recommend a better place<br />

than a converted oil rig that<br />

sits off the northern shore of<br />

Mabul Island, Sabah. The<br />

resort is a favourite among<br />

divers looking to find<br />

interesting sea creatures and<br />

critters that are just in<br />

abundance around the resort.<br />

The accommodation is simple<br />

and basic but has everything<br />

you need to make your stay<br />

comfortable and help you get<br />

the most out of your diving.<br />

All cabins are serviced daily<br />

with fresh towels and bedding<br />

and come equipped with<br />

air-conditioning.<br />

Kasbah du Toubkal<br />

Imlil, Morocco<br />

It was the home of the local Moroccan chief Caid<br />

Souktani when Morocco was a French protectorate.<br />

But when Morocco gained independence in 1956,<br />

the Caid left the country and the Kasbah (citadel)<br />

fell into ruin. This was when two British brothers who<br />

often trekked in Imlil decided to turn what was left<br />

of the place into sustainable accommodation that<br />

benefitted both tourists and the local Berber people.<br />

The process was long and complicated but the first<br />

stage of the Kasbah was completed in 1995. Today,<br />

tourists are able to ride on mules to the Kasbah, go<br />

on mountain trekking expeditions, eat local Berber<br />

food and get a first-hand taste of Berber hospitality.<br />

58


Food Indulgence<br />

10 Sugary Sweets for<br />

Deepavali!<br />

Consuming something sweet before or after meals, offering it to the gods, presenting<br />

it as a token of appreciation at birthdays, weddings and other joyous festivities is<br />

something that has been observed by people from all over the world. During the<br />

celebration of Deepavali, food shelves will be lined with colourful sweet treats while<br />

the smell of sugar and ghee will fill the air at home, especially when you've got parents<br />

or grandparents who love to spoil you silly with sugary snacks. But, if you don't get to<br />

have homemade sweets, here's a list of sweets you could buy at your nearest stores!<br />

59


Food Indulgence<br />

Jalebi<br />

Pronounced 'jah-lay-bee'. These bright<br />

orange, web-shaped snacks are similar<br />

to funnel cakes and are a show stopper<br />

both visually and gastronomically.<br />

Jalebis are made with maida flour, a<br />

finely milled wheat flour and Bengal<br />

gram flour, a flour milled from<br />

chickpeas. Once it has been deep-fried,<br />

the sweet is generously coated in sugar<br />

syrup causing a very sticky situation<br />

should you get your hands on one!<br />

Jalebi<br />

Laddu<br />

Pronounced 'lat-doo'. In Indian<br />

culture, nothing depicts sweetness<br />

better than a laddu. If it is a happy<br />

and momentous occasion, laddu is<br />

the first thing you will get to lay your<br />

hands on. The snack comes in many<br />

variations but it generally has gram<br />

flour, semolina, sugar, ghee and nuts<br />

among other ingredients.<br />

Halwa<br />

Pronounced 'al-wah'. This is another<br />

bright orange snack with a more softer<br />

consistency. Over the years, recipes<br />

to create the perfect halwa have<br />

changed into healthier options<br />

replacing semolina with carrots,<br />

pumpkin, bottle gourd or oats. But,<br />

we say you should go original or go<br />

home! Try the halwa just like how it<br />

was intended to be with lots of sugar,<br />

ghee, milk, dried fruits and nuts!<br />

Laddu<br />

Halwa<br />

Adhirasam<br />

Pronounced 'ah-tee-ra-sum'. This<br />

doughnut-like pastry also resembles a<br />

doughnut. However, it's almost always<br />

brown in colour and doesn't come with<br />

any sprinkles, unfortunately. Jaggery<br />

and rice flour are main ingredients while<br />

ghee and cardamom adds a distinct<br />

flavour profile to this deep-fried snack.<br />

Sippi<br />

Pronounced 'sip-pee'. This snack is<br />

also known as Kulkuls. Sugar, semolina<br />

and maida are ingredients you often<br />

associate with this sweet. The best<br />

part about eating these 20 sen coinshaped<br />

snacks is when it has been<br />

doused in sugar syrup after being<br />

deep-fried. If you're looking for<br />

something with a hint of heat, there<br />

are spicy alternatives too.<br />

Adhirasam<br />

Sippi<br />

60


Food Indulgence<br />

Coconut Candy<br />

Coconut Candy<br />

Coconut candies are often made using<br />

the brightest of colours and you will see<br />

hot pink, apple green or even a<br />

combination of colours on your candy.<br />

It's edible food colouring, so don't go<br />

ringing the health alarm. The main<br />

ingredient? Coconut! Toasted coconut<br />

flakes, sugar, milk and condensed milk<br />

are the usual suspects in this snack.<br />

Palkova<br />

Palkova<br />

Pronounced 'paal-kova'. The Tamil word<br />

'paal' already denotes its main ingredient<br />

which is milk. The sweet is basically a<br />

thickened and sweetened milk delight.<br />

Milk is brought to a boil and thickened<br />

before sugar is added. Cardamom and<br />

nuts are optional.<br />

Gulab Jamun<br />

Pronounced 'goo-lub ja-moon'. A milksolid<br />

based sweet, this berry-sized balls<br />

are deep-fried and left to soak in roseflavoured<br />

sugar syrup giving it a spongy<br />

feel. It is a famous snack in India,<br />

Pakistan, Nepal and Bangladesh.<br />

Gulab Jamun<br />

Payasam<br />

Payasam is a rice pudding made by<br />

boiling rice, broken wheat, tapioca or<br />

vermicelli with milk and sugar. It is<br />

flavoured with nuts and spices which<br />

include cardamom, raisins, saffron,<br />

cashews, pistachios or almonds. Scoop<br />

the syrupy goodness that often comes<br />

in yellow, brown or white variants. The<br />

colour variation stems from the type of<br />

sugar or lentils used in the dessert.<br />

Payasam<br />

Kesari<br />

Kesari is a sweet South Indian dessert<br />

made with semolina, ghee, dry fruits<br />

and saffron. If you prefer homemade<br />

desserts over store-bought, pre-packed<br />

kesari mixes are widely available in<br />

supermarkets or specialised Asian<br />

stores. All you need is several extra<br />

ingredients and you're good to go!<br />

Kesari<br />

Pictures by Nikkul, Nandhinikandhasamy, Miansari66,<br />

Thamizhpparithi Maari, Amanda Fernandes, David Lee,<br />

Chozha, DreamyFlutura11 and Tanyadesigan<br />

61


Travel<br />

Get Busy Shopping In<br />

Beijing<br />

Capital of China, Beijing is home to over 20 million people. Both locals and tourists love to shop in the<br />

capital and it can range from a few dollars on fridge magnets to hundreds of dollars on a piece of clothing<br />

made by renowned fashion designers. If you're shopping in Beijing, expect to find plenty of antiques<br />

from the Chinese dynasties to mock designer shoes. There's a shopping mall, market or street that sells<br />

something that might add excitement. So have those eyes wide open and be prepared to haggle too!<br />

Panjiayuan Market<br />

Panjiayuan Market<br />

This is Beijing's largest and most wellknown<br />

arts, crafts and antiques market.<br />

Some of the things you can find here<br />

include Cultural Revolution posters,<br />

Qing Dynasty paraphernalia, calligraphy<br />

items such as writing brush, ink stick,<br />

paper and ink slabs, Buddhist relics,<br />

books and paintings as well as various<br />

types of clothing. The market is open<br />

every day but it becomes the liveliest<br />

on weekends. But, this also means it will<br />

be chaotic and difficult if you're not a<br />

fan of crowds and bargaining for better<br />

prices on your items. Just be sure to<br />

wear comfortable attire, keep your<br />

belongings minimal and make a few<br />

rounds to compare prices before<br />

choosing to pay for something.<br />

62


Travel<br />

Wangfujing Street<br />

Hongqiao Pearl Market<br />

Silk Street Market<br />

Maliandao Tea Market<br />

Sanlitun<br />

Silk Street Market<br />

What is this market famous for? Silk! The indoor<br />

market is filled with silk products ranging from<br />

pajamas and robes to shirts and scarves. Apart<br />

from items made from silk, the place is also<br />

home to traditional Chinese handicrafts,<br />

electronic gadgets, fine jewellery and imitation<br />

brand items. If you're tired from all the pricenegotiating,<br />

head on to the levels catering to<br />

food and drinks for an energy boost!<br />

Wangfujing Street<br />

This street caters to pedestrians with a penchant<br />

for shopping as much of the road is off-limits to<br />

cars and other motor vehicles and it is not rare<br />

to see the entire street full of people. The street<br />

is embellished with squares, lawns, flower beds,<br />

fountains, ornamental columns, sculptures and<br />

benches which have made shopping an exercise<br />

in fashionable leisure at Wangfujing. The street<br />

is also home to the Oriental Plaza, Sun Dong<br />

An Plaza and Wangfujing Department Store<br />

which are all filled with a plethora of both local<br />

and international brands.<br />

Maliandao Tea Market<br />

White tea, black tea, pu’er tea, oolong tea,<br />

green tea or dark tea? You name it, this market<br />

would have it. Isn't that just tea-riffic? Apart from<br />

selling tea leaves, the market also sells an<br />

assortment of tea cups, tea pots and tea<br />

accessories. Tour tea rooms, sample some tea<br />

and take some home for loved ones!<br />

Sanlitun<br />

An area within the Chaoyang district, this place<br />

is home to the country's flagship Apple store.<br />

If that's not enough, Sanlitun is also home to<br />

the largest Adidas store in the world! Taikoo Li<br />

Sanlitun, a famous shopping mall, is a popular<br />

destination for locals and tourist in this area. If<br />

you're in Sanlitun at night, there's a hive of<br />

activities that goes on here with restaurants and<br />

bars drawing in customers around the clock.<br />

Hongqiao Pearl Market<br />

This market is home to the largest pearl<br />

distribution centre in China and it is also a central<br />

part of the market. The pearl varieties, colours<br />

and sizes depict its vast differences in prices<br />

with some ranging from a few yuans (Chinese<br />

currency) to tens of thousands in yuan. Types of<br />

pearls include sea water pearl, freshwater pearl<br />

as well as gems such as emeralds and diamonds.<br />

If you're not keen on purchasing pearls, the<br />

market also sells plenty of silk products,<br />

electronic gadgets, antiques and souvenirs.<br />

Pictures by 张 瑜 , Anagoria, WiNG, calflier001, Akuppa John Wigham, Leeluv, stephenrwalli and Lapis<br />

63


Experience<br />

5 Free<br />

News<br />

Breaking<br />

Apps<br />

Stay updated and always in<br />

the know of who's who and<br />

what's what around the world<br />

64


Flipboard<br />

Create your own magazine with<br />

this app as it allows you to create a<br />

custom feed with your favourite news<br />

sources and sites. The app is also a little<br />

more on the flashier side as it has<br />

animations, large images and a UI (user<br />

interface) that gives the appearance<br />

of a digital magazine.<br />

Buzzfeed<br />

Experience<br />

Most of us know Buzzfeed for its<br />

listicles and viral content. So, if you<br />

want to stay connected to such content,<br />

this app is the perfect match. The app<br />

consolidates everything in one place and<br />

allows article customisation to suit your<br />

taste for news. There's also other fun stuff<br />

to read and do such as its famous<br />

quizzes, videos and being in the<br />

know of what's trending.<br />

Feedly<br />

This app is an RSS reader that<br />

allows you to pull news from a<br />

variety of sites and sources. Feedly is<br />

integrated with other platforms such as<br />

Facebook, Twitter, Evernote and<br />

Pinterest which allows you to grow your<br />

own news network from places you<br />

can trust. The app also allows you to<br />

access your mobile feed on your<br />

computer with their website.<br />

Pocket<br />

Now this app saves your news or story links but<br />

doesn't actually offer any content on its own.<br />

Basically, as you progress through the day, there will be<br />

conversations with friends, family or colleagues that<br />

involve news links or similar links from other platforms such<br />

as Facebook and Twitter to which you will stumble upon<br />

but will not have the time to read. This is where Pocket is<br />

handy. Just save the links to the app and you get to read it<br />

when you're finally free to do so! The app has offline<br />

support and a decent reading experience. If you wish<br />

to sign up for the app's subscription, this will allow<br />

you unlimited storage, text-to-speech article<br />

reading and other additional features.<br />

Google News & Weather<br />

Get your news fix from a plethora of<br />

publications as the app allows you access to<br />

some 75,000 sources. Tap to read, swipe to read<br />

next and tune your layout to any 60-country<br />

specific editions. Personalise the news sections<br />

with your favourite categories or anything else<br />

that catches your fancy. Tip: If you do not<br />

want to be constantly buzzed by 'breaking<br />

news' stories, activate 'quiet time' in<br />

the app.<br />

65


Experience<br />

Confessions of<br />

a Travelholic<br />

Catching the breeze at Mykonos, Greece<br />

Deborah Henry<br />

Being a former Miss Malaysia, Miss World<br />

finalist and the co-founder of Fugee School<br />

which is a refugee school for children, the<br />

almost 6-foot Deborah is no stranger to<br />

both local and international audiences. On<br />

top of that, the Dublin-born lass is a<br />

television host, emcee and model with a<br />

penchant for travelling! In this issue of<br />

Convergence, Deborah lets us in on her<br />

travel tales and how it has moulded her<br />

into the person she is today.<br />

}How frequently do you<br />

travel abroad and<br />

what notable are destinations?<br />

some of the<br />

I am a mixed kid, or 'rojak' as we call<br />

it in Malaysia. My father is Malaysian<br />

and my mother is Irish, I was born in<br />

Dublin, Ireland but Malaysia has always<br />

been home. My father also happens<br />

to be a pilot with Malaysia Airlines so<br />

family outings were hopping on an<br />

airplane and flying back to Ireland or<br />

somewhere else. I’ve grown up with a<br />

love for airplanes and travelling. I have<br />

always felt a ball of excitement within<br />

me as I descend into a new city.<br />

Over the past 15 years, my work in the<br />

entertainment industry has taken me to<br />

some very beautiful and eye-opening<br />

places. I represented Malaysia at the<br />

Miss Universe pageant in Sao Paolo,<br />

Brazil and did a Kingfisher calendar<br />

shoot in Capetown, South Africa. My<br />

work with World Vision Organisation<br />

has given me the privilege to visit<br />

marginalised communities in small<br />

Indian villages, in Myanmar before the<br />

country started opening up and in the<br />

Bekaa Valley in Lebanon.<br />

66<br />

Plus travelling is a favourite hobby, I<br />

have ushered in the New Year at the<br />

Sydney Harbour on a boat watching<br />

spectacular fireworks, spent Christmas<br />

Day zipping through the Swiss mountain<br />

range on the Glacier Express, Istanbul<br />

is a stunning city favourite and closer to<br />

home I loved visiting the temple ruins<br />

of Bagan at Myanmar and Siem Reap<br />

at Cambodia.<br />

Besides Malaysia,<br />

where else do you<br />

consider home?<br />

I was lucky to call Perth and Dublin home<br />

away from home when growing up. My<br />

fondest childhood memories were<br />

made in these two cities. My father’s<br />

sister lives in Perth so we spent most<br />

Christmases there with my cousins and<br />

every summer was spent with my mum’s<br />

family in Ireland, we hung out with our<br />

cousins and neighbourhood friends at<br />

the parks and went to the local chipper<br />

(fish and chips shop).<br />

Life is a little different today, I don’t go<br />

back to these cities as much, but home<br />

still remains a place with wonderful<br />

memories of friends and family.<br />

At a bridge in Bhutan filled with prayer flags<br />

Have you travelled to<br />

a new destination<br />

recently which you<br />

really enjoyed and<br />

would like to revisit<br />

soon?<br />

I visited Istanbul briefly last year and<br />

it’s such a magical city, I fell in love<br />

with the old charm against the modern<br />

infrastructure. I didn’t get the chance to<br />

explore the city and I definitely want to<br />

return and visit greater Turkey.


What do you love most<br />

about travelling and<br />

what has globetrotting<br />

taught you?<br />

"Travel far enough. You meet yourself."<br />

To me travelling is a journey of discovery,<br />

to discover food, culture, ways of life,<br />

fashion and myself. I see that the world<br />

isn’t a scary place and what I do not know<br />

I shouldn’t fear. The more I see, the more<br />

people I meet, the more I am fascinated<br />

and enticed by her (the world) charm.<br />

The Italians say "la dolce vita" meaning<br />

the sweet life. One must always try to<br />

live life to its fullest and always be happy.<br />

Which country do you<br />

really want to visit in<br />

the near future?<br />

I have a never-ending list of places I want<br />

to visit. An Alaskan cruise and Machu<br />

Picchu hike are at the top of the list.<br />

What's in your travel<br />

kit?<br />

Lip balm, blusher for an essential glow,<br />

Caudalie face mist for that pick-me-up<br />

and Tea Bird tea sachets especially the<br />

hibiscus and colon cleanse blends. I love<br />

travelling with a scarf. It’s a multi functional<br />

item that keeps me warm and acts as a<br />

pillow. Music is a must, so headphones<br />

that plug in to my Spotify playlists.<br />

What services and<br />

facilities do you find<br />

most appealing at KLIA<br />

and klia2?<br />

I like the outdoor rainforest area at KLIA,<br />

I think it is such a clever way to introduce<br />

Malaysia to transit passengers. At klia2,<br />

it has a great range of retails shops, food<br />

outlets and a full range supermarket<br />

which is pretty awesome. If you’re on a<br />

long transit, klia2 is the place you want<br />

to be.<br />

What is your preboarding<br />

habit?<br />

For some strange reason, I always pay a<br />

visit to the pharmacy and buy something<br />

I don’t really need. Haha! I’ll buy lip<br />

balm, mints and hand sanitiser. If I don’t<br />

have a book, I will grab one and together<br />

with a cappuccino in hand, I slowly make<br />

my way to the boarding gate.<br />

Tell us more about one<br />

exciting project you<br />

are currently working<br />

on.<br />

While I am probably most known as<br />

a former beauty queen and model,<br />

I spend a lot more of my time doing<br />

humanitarian work related to children's<br />

rights, education and women<br />

empowerment initiatives.<br />

I have spent the past nine years<br />

managing a non-profit refugee school<br />

called Fugee School. We educate<br />

over 150 children of ages 4 to 20 from<br />

Somalia, Syria, Yemen, Pakistan and<br />

Palestine.<br />

At the very heart of Fugee School,<br />

we have one philosophy that drives<br />

everything we do and that is, 'No<br />

Child Gets Left Behind'. We believe<br />

that every child; whether a Malaysian<br />

citizen, refugee or stateless, has the<br />

basic right to an education. Over the<br />

years, we have seen lives transformed<br />

and destinies changed as students are<br />

empowered with the right academic and<br />

life skills to reach their full potential. We<br />

do what it takes because we want to<br />

see every Fugee student be given<br />

~<br />

every<br />

opportunity possible to succeed in life.<br />

travel<br />

Experience<br />

Experiencing 'la dolce vita' at Bagan, Myanmar<br />

At the Great Buddha Dordenma statue in<br />

Thimphu, Bhutan<br />

The city of Bagan has been ticked off the<br />

bucket list!<br />

Having fun with refugee children in Lebanon<br />

Child rights is something I hold close to heart!<br />

67


Travel<br />

A grand entrance for an exhilarating experience!<br />

Sultan Ismail<br />

Petra city<br />

Once you see the arched entrance, you<br />

know you're reaching the city. Enter the<br />

city and visit several historical monuments<br />

and buildings located within the vicinity<br />

which includes the Jahar Palace, the<br />

Grand Palace, Padang Merdeka and the<br />

Royal Museum.<br />

Culture Centre<br />

Locally known as Gelanggang Seni, the<br />

centre showcases the state’s rich cultural<br />

heritage. Watch traditional performances<br />

such as wayang kulit (shadow puppetry),<br />

silat, kite-making sessions and traditional<br />

dance performances.<br />

State Museum<br />

Opened on 6 August 1990, the museum<br />

has various pictures and artefacts that<br />

showcases Kelantan’s history.<br />

Soak in history and culture at<br />

the Gelanggang Seni (above)<br />

and State Museum (below)!<br />

Fancy a majestic bath at Jelawang?<br />

Jelawang<br />

Waterfall (Stong<br />

State Park)<br />

One of the most popular destinations in<br />

the state for jungle trekking,<br />

mountaineering, the Stong State Park is<br />

also famous for its seven-tiered Jelawang<br />

waterfall which is reputed to be one of<br />

the highest waterfalls in Southeast Asia.<br />

Rantau Panjang<br />

and Pengkalan<br />

Kubur Border<br />

If you're looking to shop extensively, visit<br />

these areas as they are very near to the<br />

Thailand border. Purchase both local and<br />

Thailand products such as 'som tam'<br />

(green papaya salad) or clothing apparel<br />

at a fraction of regular prices.<br />

Wakaf Che Yeh<br />

Night Market<br />

Get ready to haggle at this night market<br />

which is filled with spices, herbal<br />

medicinal items and everything you<br />

could possibly need!<br />

Kelantan<br />

The Cradle of<br />

Malay Culture<br />

The east coast state is known for its Islamic<br />

architectural buildings, nature and eco-tourism<br />

activities, traditional games such as gasing and<br />

congkak as well as traditional Malay dishes such as<br />

nasi kerabu and budu, a fish sauce. If you're heading<br />

to Kelantan, here is our list of top 10 must visit<br />

places as well as traditional games, musical<br />

instruments and shows you should be a part of!<br />

Bring those wallets because we're going<br />

shopping at the Che Yeh Night Market<br />

(above) and Siti Khadijah Market (below)<br />

Siti Khadijah<br />

Central Market<br />

A paradise for browsing and shopping,<br />

this market offers a myriad of local<br />

handicraft including batik, leather goods,<br />

clothing and household items. The<br />

market is named after Prophet<br />

Muhammad’s wife, a fitting name for a<br />

market mostly run by women.<br />

Lojing Highlands<br />

The word ‘Lojing’ is derived from the<br />

English word 'lodge' and it is said that<br />

the place may have gotten its name from<br />

the Temiar aboriginal people who lived<br />

in the area. The place is ideal for planting<br />

fruits and its mild climate and cool air<br />

allows it to be a popular holiday retreat.<br />

68


Would you like to see the world's largest<br />

flower, the rafflesia, at Lojing Highlands?<br />

Did you know that this mosque might have<br />

been built without nails?<br />

Kampung Laut<br />

Mosque<br />

Believed to be built without nails some<br />

300 years ago by a group of Muslim<br />

scholars from the Javanese Royal family,<br />

it is the oldest surviving mosque in the<br />

country.<br />

Kuala Koh<br />

National Park<br />

Kuala Koh is the northern entrance to<br />

Taman Negara, the National Park. The<br />

spectacular flora and fauna on offer here<br />

will keep your fingers glued to the<br />

camera button for hours on end and the<br />

recreational activities available include<br />

fishing, kayaking and bamboo rafting.<br />

Traditional<br />

Games<br />

Spin a top or two!<br />

This is no ordinary walk in the park!<br />

Gasing<br />

Locally-known as gasing, this traditional<br />

game is played after the rice harvest<br />

season. The game is usually played by<br />

tightly wounding a string or cord around<br />

the top and by holding one end of the<br />

string, the gasing is launched onto a flat<br />

surface to start spinning.<br />

Congkak<br />

The Congkak board has fourteen holes<br />

in two sets of seven, plus an additional<br />

hole on each side of the board holes the<br />

seeds. To win the game, one must score<br />

the most number of seeds in their-lefthand<br />

hole on the board.<br />

Musical<br />

Instruments<br />

Kertok will have your feet tapping and<br />

hands clapping!<br />

Kertok<br />

Part of the folk percussion family, this<br />

local instrument goes, "clippity-clop,<br />

clippity-clop!" Kertok-making can be<br />

seen at Kampung Petani, Sering, Kota<br />

Bharu, Kampung Serdang, Kampung Chi<br />

Cha and Kampung Gelang Mas.<br />

Drum rolls, please!<br />

Rebana Ubi<br />

It is said that these large Malay<br />

tambourines were first constructed in<br />

the state circa 1898 by descendants from<br />

ancient dynasties to provide an<br />

alternative form of entertainment. If you<br />

wish to view the makings of this<br />

instrument, head on over to Kampung<br />

Petani, Sering, Kampung Banggol or<br />

Gelang Emas.<br />

Traditional<br />

Shows<br />

Watch a Wayang Kulit show!<br />

Wayang Kulit<br />

Kelantan is a melting pot of cultural<br />

influences and its shadow puppetry or<br />

wayang kulit is a clear representation of<br />

that. The shows fall into several<br />

categories according to appearances<br />

and nature of characters portrayed as<br />

well as epic stories. Catch a show or two<br />

at Kampung Kemasin, Kampung Parit<br />

Pasir or Kampung Kebakat.<br />

Seni Silat Tari<br />

This Malay martial art isn't just about selfdefence<br />

but a performance loaded with<br />

style. The word 'silat' refers to diversity<br />

within the martial arts and it exhibits<br />

gentle and soft movements.<br />

Get your martial arts game on!<br />

Dikir Barat<br />

A form of entertainment involving singing<br />

and hand clapping, it’s typically performed<br />

by groups of ten to twenty people. It<br />

involves solo and group singing, hand<br />

clapping, synchronised body and hand<br />

movements, accompanied by percussion<br />

instruments.<br />

So you think you can dance?<br />

Travel<br />

For more details, contact<br />

Kelantan Tourism<br />

Information Centre<br />

+609 7485 534 /<br />

+609 7483 543<br />

69


Travel<br />

Wedding Shots to Remember<br />

Forever<br />

Taking your pre-wedding or wedding photos overseas either in front of famous buildings or nature's<br />

majestic creations will definitely add more zing to your special day. Did you take your wedding pictures<br />

in a different country? Are you going to get married and would like to do the same? Here are several<br />

recommendations should you wish to capture your magical moment at an equally magical place!<br />

Prague, Czech Republic<br />

A bridge that was completed in the<br />

15th century in this city is a popular postcard<br />

picture for pretty much any sort of occasion.<br />

Naturally, the Charles Bridge is a strong<br />

contender in a list of possible destination<br />

photo shoots. The image that is captured<br />

does not even require the slightest bit of<br />

editing from any photo editing software.<br />

Just see or visit the place for yourself, but<br />

be prepared to wake up at 5am for that<br />

desired shot above the Prague city skyline.<br />

70


Travel<br />

Vienna, Austria<br />

In Vienna, the architecture<br />

of both the traditional and<br />

modern buildings harmoniously<br />

coexist creating a much revered<br />

and historic place for all to enjoy.<br />

In this city, historic buildings and<br />

contemporary structures blend<br />

together to create an impressive,<br />

inimitable cityscape. A good<br />

example of this is the Gothic St.<br />

Stephen’s Cathedral, which<br />

directly faces the modern, glassand-steel<br />

Haas Haus building.<br />

Then there is the Wiener<br />

Rasthaus which is the city hall of<br />

Vienna and exudes Neo-Gothic<br />

architecture. Snap your<br />

memories and take a piece of<br />

history with you, forever.<br />

Schwangau,<br />

Germany<br />

What drew the inspiration for Disney's<br />

Sleeping Beauty's castle? The<br />

Neuschwanstein Castle in<br />

Schwangau. Although photography<br />

isn't allowed inside the castle, there's<br />

plenty of angles and spots to take on<br />

the outside! One of the palaces that<br />

was commissioned by Bavarian King<br />

Ludwig II, this 19th century castle was<br />

opened in 1886 shortly after Ludwig's<br />

death and he never got to see his<br />

castle in its completed state.<br />

Budapest,<br />

Hungary<br />

The Danube River is a<br />

striking feature in this city.<br />

After all, it connects<br />

Hungary with nine other<br />

countries and is the second<br />

longest river in Europe. The<br />

river originates from the<br />

Black Forest in Germany<br />

and finally empties out into<br />

the Black Sea after passing<br />

though numerous towns<br />

and cities. Take a romantic<br />

boat ride and have your<br />

pictures taken while you're<br />

cruising through the river!<br />

71


Travel<br />

Sydney, Australia<br />

The Sydney Opera House is an<br />

iconic feature during the day and at<br />

night. The Opera House is a World<br />

Heritage-listed masterpiece, the<br />

country’s number one tourist destination<br />

and its busiest performing arts centre,<br />

welcoming more than 8.2 million visitors<br />

a year on site and hosting more than<br />

2,000 performances attended by more<br />

than 1.5 million people. Just make sure<br />

you don't have random people photobombing<br />

quite possibly the most<br />

important picture of your life.<br />

Northern Ireland,<br />

United Kingdom<br />

Are both of you ardent fans of the hit<br />

TV series, Game of Thrones? If that was<br />

a resounding yes, why not get your<br />

pictures taken at places that filmed the<br />

series? Northern Ireland is home to<br />

several Game of Thrones filming<br />

locations and one such nature's stunner<br />

is the Dark Hedges, a haunting avenue<br />

of serpentine beech trees near Armoy,<br />

County Antrim. In the series, it became<br />

Kingsroad, where Arya Stark disguised<br />

herself as a boy to avoid capture.<br />

Another location is the Glenariff which<br />

is a plunging valley surrounded by<br />

stunning waterfalls, walking trails and<br />

houses the Glenariff Forest Park. In the<br />

series, it served as the practice ground<br />

at Runestone in the Vale of Arryn, where<br />

Littlefinger and Sansa Stark watched<br />

Robin Arryn’s attempt at duelling.<br />

Uttar Pradesh, India<br />

Mughal Emperor Shah Jahan built<br />

the mausoleum as an act of love for his<br />

favourite wife, Mumtaz and this<br />

recognition is a formidable creation that<br />

has astounded and awed many people<br />

around the world because if you have<br />

not heard of the magnificent Taj Mahal,<br />

we suggest you should leave the house<br />

more often. Kidding! A UNESCO World<br />

Heritage site, this 'wonder of the world'<br />

was described as "the tear drop on the<br />

cheek of time" by Nobel laureate<br />

Rabindranath Tagore.<br />

72


Waikato,<br />

New Zealand<br />

The Lord of the Rings movie<br />

trilogy film set was a<br />

permanent film set created<br />

for the trilogy and The Hobbit<br />

film series. If you enjoyed the<br />

movies, having your wedding<br />

pictures taken here might<br />

add on to the joyful memories<br />

you intend to create. From<br />

dramatic mountain ranges to<br />

soft sweeping countryside,<br />

New Zealand truly is Middleearth<br />

as depicted in the<br />

Hobbiton. These images<br />

embody the magic and<br />

beauty of New Zealand's<br />

natural environment.<br />

Travel<br />

Lombok, Indonesia<br />

Fancy a hike prior to your<br />

photo shoot? Well, if you're the<br />

adventurous type who wishes to take<br />

stellar shots of your nuptials at an<br />

active volcanic site in Lombok, this<br />

is the place to be. Mount Rinjani is<br />

the second highest volcano in<br />

Indonesia standing at 3,726 metres<br />

and it dominates the landscape of<br />

the relatively small island of Lombok.<br />

Tip: adhere to the local culture<br />

throughout your photo shoot and<br />

ensure you have sufficient food and<br />

attire at all times.<br />

Taipei,<br />

Taiwan<br />

The 509-metre high<br />

Taipei 101 skyscraper is<br />

a prominent figure<br />

within the Taipei skyline.<br />

But that's not all, this<br />

modern metropolis is a<br />

bustling city at night<br />

filled with lights and life<br />

in every corner you see<br />

which makes it a<br />

breathtaking backdrop<br />

even for a city that was<br />

designated as the<br />

capital of Taiwan in 1875.<br />

Pictures by Dhivager Rathakrishnan, Romanodi, Gryffindor, Softeis, Serendipitous Smiles, Gisling, Jerome Strauss, Keow Wee Loong, Tinted Photography, Joel Godwin,<br />

Jack and Jem, Petter Lindgren, Kallos Bea and Discover Northern Ireland<br />

73


Travel<br />

Kampung Cina<br />

Terengganu Chief Minister and Chairman<br />

for State Tourism & Culture Committee,<br />

Dato' Seri Ahmad Razif Abd Rahman<br />

Classic Experiences<br />

In Terengganu<br />

This east coast state has a rustic, laidback, fishing village vibe peppered<br />

with beaches and prominent sites that beckons a revisit, time and<br />

time again. However, if you've yet to step foot into Terengganu, here<br />

are suggestions on classic experiences the state has to offer.<br />

An old building in the capital<br />

Bask under the sun at Penarik Beach!<br />

Soak up the beaches<br />

Terengganu's beaches are some of the<br />

best and prove to be a great distraction<br />

especially with a coastline that runs for<br />

244 km. So, there's no point resisting its<br />

allure; turn off from the main road<br />

anywhere and cherish the serendipitous<br />

discoveries not marked in any tourist map.<br />

Teluk Bidara in Dungun is a bay near<br />

Tanjong Jara Resort where one can<br />

explore the cave and lighthouse on<br />

Tanjung Api Hill at low tide. The Kuala<br />

Abang and Kemasik beaches have some<br />

interesting seaside rock formations on<br />

which to perch and enjoy the miles of<br />

blue, while Penarik tears you in two with<br />

the river wetlands on one side and<br />

gorgeous beach on the other and the<br />

shade of casuarinas and coconut palms<br />

in between the two.<br />

The long Terengganu coastline may be<br />

inviting but beware of the strong undercurrents<br />

in certain places. Instead, bask<br />

on a lazy chair and munch on 'keropok<br />

lekor' as you take in the views of the<br />

nearby islands and listen to the waves<br />

breaking on the shore.<br />

Participate in<br />

squid jigging<br />

Fancy catching your own live squids and<br />

later cooking them on a boat to be<br />

enjoyed fresh from the sea? Well,<br />

participate in a famous night activity<br />

known as squid jigging.<br />

The activity requires a boat ride to a<br />

squid jigging location which usually<br />

takes an hour from the jetty. At the<br />

location, the guide – who is a local<br />

fisherman – will guide you on how to do<br />

squid jigging using the gears prepared<br />

by the fishermen.<br />

Get jiggy with sea creatures!<br />

Play with fishes at the Kelah Fish Sanctuary at<br />

Kenyir Lake!<br />

MALAYSIA'S LARGEST MAN-MADE LAKE<br />

Kenyir Lake may have been man-made but the serenity and peacefulness that exudes<br />

from the lake is purely natural. The place is also home to 340 islands borne out of<br />

hill tops when the valleys were filled with water during the Kenyir Dam construction.<br />

At Kenyir, explore the birds and bees, fish breeding, ancient caves and take in<br />

the greenery as far as your eyes can see! An eco-tourist must visit, Kenyir Lake<br />

will not fail to disappoint.<br />

Meanwhile, the Kenyir Elephant Conservation Village is a trans-location camp for<br />

wild elephants from the forest to ensure that it continues to breed in a safe<br />

environment and away from poachers and natural predators. Feed, bathe or play<br />

with the gentle giants while you're there!<br />

74


Kenyir Elephant Conservation Village<br />

Did you know that a songket fabric goes<br />

through eight complicated steps and takes<br />

almost three months to complete?<br />

The Crystal Mosque is an iconic<br />

landmark in Terengganu.<br />

Learn about songket<br />

The Tuanku Nur Zahirah Complex was<br />

established for one main reason, which is to<br />

maintain the heritage of songket, the exquisite<br />

fabric consisting of intricate patterns that are<br />

woven by hand using mainly gold and silver<br />

threads.<br />

Songket actually can’t be easily woven and very<br />

few people have the knowledge, experience<br />

and skills to weave this remarkable fabric. Thus,<br />

to ensure the continuation of this craft, the<br />

Tuanku Nur Zahirah Complex offers courses for<br />

the younger generation to learn songket<br />

weaving and conduct programmes to preserve<br />

the songket as part of Terengganu heritage.<br />

A songket fabric goes through eight complicated<br />

steps and takes about two to three months,<br />

depending on the design, before it is completed<br />

and ready to be worn. Hence, it is not surprising<br />

that songket can fetch up to RM40,000 a piece!<br />

If you would like to purchase songket, visit Pasar<br />

Payang, Noor Arfa Craft Complex or songket<br />

shops around Kuala Terengganu. However, be<br />

cautious while shopping as some stores may<br />

sell imitation pieces from Pakistan and India.<br />

VISIT STATE CAPITAL — KUALA TERENGGANU<br />

Kuala Terengganu is a modern waterfront city that constantly undergoes development<br />

yet recognises the importance of preserving its rich historical past.<br />

Take a walk around the city and it is easy to spot older buildings next to modern<br />

and futuristic buildings, harmoniously existing side by side.<br />

Other attractions within this city include the Islamic Civilisation Park which portrays<br />

replicas of 22 significant monuments that contribute greatly towards the advancement<br />

of Islam.<br />

From the Park, take a river cruise along the scenic Terengganu river while stopping<br />

over at the State Museum and other interesting attractions along the river during<br />

the hour long journey that includes cruising around Pulau Duyung, visiting the scenic<br />

traditional fishing village of Seberang Takir as well as stopping by at Payang Market.<br />

The cruise starts and ends at the jetty near the iconic Crystal Mosque.<br />

Or choose to take a leisurely stroll along Kampung Cina or Chinatown and discover<br />

its Peranakan heritage in interesting alleyways with modern street art, new cafes<br />

and old abandoned homes. Don't forget to pay the Noor Arfa Craft Complex a visit<br />

since it is after all, the largest batik producer in the country.<br />

Eat and shop at Pasar Payang<br />

Before leaving Terengganu, Pasar Payang (Payang Market) is a must-visit. Food<br />

lovers will find Pasar Payang as a gastronomic haven. Travellers are welcomed by<br />

arrays of sweet delicacies and local food as they step into the market. With the<br />

delicious aroma of the local fare, travellers tend to walk out of the market a kilogramme<br />

heavier after feting over them. Besides, shopaholics should also take the opportunity<br />

to shop at Pasar Payang till they drop! Ladies are bound to go on a crazy shopping<br />

spree with all the affordable high-end batik, songket and many other products<br />

offered here. Situated in the city centre, Pasar Payang has been the shopping hub<br />

not only for locals but also tourists. It has now become almost a household name<br />

that whenever visitors arrive in Kuala Terengganu, a stop at Pasar Payang is a must.<br />

When to go:<br />

The state of Terengganu observes<br />

Sunday to Thursday as working days<br />

while Friday and Saturday are public<br />

holidays. Banks, government offices<br />

and most businesses in Terengganu<br />

operate from Sunday to Thursday.<br />

Also, it's worth checking out the<br />

weather before going. Terengganu<br />

experiences heavier rainfall and<br />

flooding in certain areas during the<br />

monsoon season when the north-east<br />

winds blow between November and<br />

January. Although the perception is<br />

that it rains every day during this<br />

period, there are perfectly sunny days<br />

too, in between wet spells, as in most<br />

places in Peninsular Malaysia. Still,<br />

trips to the islands are not advised<br />

during this period due to uncertain<br />

sea conditions. On the bright side,<br />

the monsoon season is considered<br />

low season and travellers get better<br />

deals on hotels.<br />

Driving tips:<br />

Kuala Lumpur to Kuala Terengganu<br />

(approximately 455 km): Take the<br />

Karak Highway, then proceed via the<br />

new East Coast Expressway. Those<br />

who prefer a drive along the scenic<br />

coastal road could exit at Jabor toll.<br />

Continue towards Kuala Terengganu<br />

on Federal Route 3 via Chukai town<br />

in Kemaman.<br />

Singapore/Johor Bahru to Kuala<br />

Terengganu (approximately 562 km):<br />

Take Federal Route 3 to Kota Tinggi,<br />

Mersing, Kuala Rompin, Pekan,<br />

Kuantan and Kuala Terengganu.<br />

Penang to Kuala Terengganu<br />

(approximately 460 km): Take Federal<br />

Route 4 via Grik to Jertih, then turn into<br />

Federal Route 3 to Kuala Terengganu.<br />

Flights:<br />

Fly to Kuala Terengganu Airport from<br />

KL International Airport (KLIA) via<br />

Malaysia Airlines or Malindo Air, from<br />

klia2 via AirAsia; or from Subang<br />

Airport (Kuala Lumpur) via Firefly and<br />

Malindo Air. There is also a direct<br />

flight from Johor Bahru to Kuala<br />

Terengganu via AirAsia.<br />

For more information, visit:<br />

beautifulterengganu.com<br />

If you visit the market on a hungry<br />

tummy, be prepared to end the<br />

trip with plenty of purchases!<br />

Travel<br />

75


Joyful Experience @ Malaysia Airports<br />

of Airlines<br />

In this segment, we let you in the loop of<br />

who's who and what's trending with the<br />

latest stories in the world of airlines.<br />

78<br />

78<br />

80<br />

Emirates Lounge<br />

and AirAsia's<br />

Sihanoukville<br />

Malindo partners<br />

with ANA and<br />

Malaysia Airlines<br />

flies to Surabaya<br />

80<br />

82<br />

Saudi Arabian Airlines<br />

– Business Class<br />

82


Airlines<br />

A Class Above<br />

Emirates A380 Onboard Lounge<br />

Emirates celebrates its 9th year of using Airbus A380 aircraft<br />

Looking to treat yourself to something fancy while you're<br />

40,000 feet up in the air? Dine and relax with Emirates'<br />

newly-revamped A380 Onboard Lounge!<br />

The airline revamped its lounge after celebrating nine<br />

years of using the Airbus A380 aircraft. The Onboard<br />

Lounge was first introduced on 1 August 2008 and has<br />

since become a mainstay of Emirates' double decker fleet<br />

of aircraft.<br />

First Class and Business Class passenger on board the<br />

A380 will experience the latest makeover of the lounge<br />

which is inspired by private yacht cabins. The lounge serves<br />

the finest wines, champagnes, cocktails, spirits and nonalcoholic<br />

beverages such as juices, coffee and tea. It also<br />

serves over 18 different bar snacks, the most popular of<br />

which are the smoked salmon bagels and fresh fruit skewers.<br />

At the back of the lounge, a 55-inch LCD screen gives<br />

customers the latest flight information, or live TV broadcasts<br />

of the latest news or sports updates. Emirates has also<br />

recently expanded its Wi-Fi offering to give patrons of the<br />

lounge who are Emirates Skywards members free Wi-Fi<br />

throughout their flight.<br />

Get set for Sihanoukville<br />

AirAsia's 50th route flies to a Cambodian gem<br />

The city of Sihanoukville in Cambodia will now receive four<br />

direct flights a week from Kuala Lumpur.<br />

The first Malaysian carrier to operate the unique route in<br />

Cambodia, AirAsia is continuing its efforts to further promote<br />

travel within Asean countries.<br />

AirAsia Berhad Head of Commercial, Spencer Lee said, "We<br />

are thrilled that our first flight to Sihanoukville marked a<br />

milestone with a successful full flight for our 50th unique route.<br />

As a truly Asean airline, it remains as our commitment to drive<br />

tourism efforts to all countries that we operate in especially<br />

within the region."<br />

The maiden flight from Kuala Lumpur to Sihanoukville was<br />

welcomed by a water cannon salute at the Sihanoukville<br />

International Airport<br />

"With Sihanoukville added into our extensive network map of<br />

over 120 destinations, we hope to grow this city to be a popular<br />

tourist destination that enables travellers from the region to<br />

experience a hidden side of Asean that has yet to be discovered.<br />

More importantly through this direct route, we want to open<br />

up air travel for the people of Sihanoukville to explore Asean<br />

and the world using our wide connectivity across 27 countries."<br />

78


Airlines<br />

Batik Air now takes you<br />

directly from Denpasar to Perth<br />

Batik Air now flies directly to Perth,<br />

Australia from Denpasar, Bali with two<br />

flights per day.<br />

Lion Air Group Public Relations Manager,<br />

Andy M Saladin said, "With this flight,<br />

we hope to make it easier for foreign<br />

tourists to travel to Indonesia via Bali."<br />

Andy added that the opening of the<br />

Batik Air route to Australia was done to<br />

support Indonesian tourism and develop<br />

it into a favourite destination with the<br />

airline targeting to fly to other cities in<br />

Australia soon.<br />

Until now Batik Air has flown to more than 36 destinations,<br />

both domestic and international. The total fleet reaches 49<br />

units that have flown to serve 250 flights per day. "We will<br />

continue to expand, both in addition to international and<br />

domestic routes," Andy said.<br />

Batik Air is expanding its business namely to four countries<br />

this year which are Singapore, Malaysia, Australia and India.<br />

Batik Air Malaysia is an international link within Lion Air Group.<br />

The airline was formerly known as Malindo Air.<br />

Under the parent company Lion Air Group, Batik Air is a full<br />

service airline from Indonesia that has 49 routes to 35 domestic<br />

and international destinations.<br />

Firefly offers<br />

free travel insurance!<br />

It is common to forego purchasing a travel insurance when<br />

your mind is focused on you relaxing on a beach chair at some<br />

remote island. But, with Firefly Airlines, you're automatically<br />

covered in case of unforeseen circumstances while travelling.<br />

A recent move, Firefly has partnered with AIG Travel Insurance<br />

to roll out the Firefly Travel Protection (Basic) for free.<br />

Firefly Airlines Chief Executive Officer, Ignatius Ong said,<br />

"Every ticket you buy gets you covered for free up to RM15,000<br />

in medical expenses and RM1,000 for trip cancellations."<br />

If you choose an upgrade which comes with a fee of RM17,<br />

the coverage will be extended up to RM150,000 for personal<br />

accidents, RM2,500 for trip cancellations, RM2,500 for baggage<br />

damage, RM1,500 for loss of travel documents and RM1,750<br />

for flight delays.<br />

He further said, "The price of the upgrade is a small amount<br />

to pay for greater ease of mind when you’re travelling."<br />

On a similar note, once<br />

customers are done<br />

purchasing their flight<br />

tickets, they would receive<br />

a prompt if they're<br />

interested to book<br />

accommodation or services<br />

with Expedia.<br />

The airline's travel portal,<br />

Firefly Holidays, has<br />

entered into a collaboration<br />

with Expedia which has extensive access of more than 435,000<br />

properties globally, with over 25,000 activities and dozens of<br />

car rental companies.<br />

Meanwhile, the airline also introduced its Firefly c-Wallet cashless<br />

system. Similar to the e-Wallet, this product is offered to<br />

corporate clients, organisations and registered business groups,<br />

enabling them to save and get rewarded with their accounts.<br />

79


Airlines<br />

Greater connectivity between<br />

and<br />

Japan's largest and only five-star airline, All Nippon Airways<br />

(ANA) has teamed up with Malindo Air to offer passengers<br />

better connectivity when travelling between ASEAN and over<br />

200 routes on the former’s network.<br />

Malindo Air Chief Executive Officer, Chandran Rama Muthy<br />

said the airline is delighted to partner ANA and take passengers<br />

beyond the KL International Airport (KLIA).<br />

“With ANA, our passengers will be connected to more than<br />

200 global and domestic destinations through its hubs in<br />

Narita and Haneda. At the same time, this will increase the<br />

number of transit passengers at KLIA. Our extensive route<br />

network provides better options for passengers who travel<br />

for both the business and leisure segments."<br />

Apart from ANA, Malindo's interline partners include Turkish<br />

Airline, Qatar Airways, Etihad Airways and Oman Air.<br />

Malaysia Airlines<br />

now flies to Surabaya!<br />

Fly to Surabaya with Malaysia Airlines as the new destination<br />

is set to begin in October <strong>2017</strong> with the inaugural flight<br />

starting on October 29.<br />

The four times weekly service from Kuala Lumpur to<br />

Surabaya will be operated by the airline’s B738-800 aircraft<br />

with a capacity of 160 seats. The aircraft is configured with<br />

16 Business Class and 144 Economy Class seats.<br />

KLIA<br />

The all-in return fares to Surabaya start from RM489 and<br />

RM1,959 on Economy and Business Class respectively.<br />

Surabaya<br />

Malaysia Airlines' Chief Executive Officer, Peter Bellew<br />

said, "We are excited to resume direct flights to Surabaya<br />

to serve the city’s growing tourist demands. As the second<br />

largest city of Indonesia, Surabaya also known as the ‘City<br />

of Heroes’, is rich with cultural and historical sites. This<br />

route expansion will provide superior connectivity with<br />

direct flights operating four times weekly to and from Kuala<br />

Lumpur to the second busiest airport in Indonesia. Malaysia<br />

Airlines currently flies to three Indonesian routes from<br />

Kuala Lumpur. With Surabaya added into our network,<br />

customers will be able to explore the tourist attractions<br />

in both eastern Java and Malaysia from October, this year."<br />

80


Just when we thought that booking a<br />

flight ticket can't be any easier, KLM<br />

has decided to go where no airline<br />

has gone before and that is to help<br />

customers book tickets via artificial<br />

intelligence (AI).<br />

The AI service bot named BlueBot<br />

(BB) helps customers book tickets<br />

in a conversational way on the<br />

airline's Facebook Messenger chat page.<br />

Airlines<br />

Flying with KLM? Book with<br />

Facebook Messenger!<br />

BB is supported by 250 human service colleagues but if she<br />

isn’t able to help customers further, she will refer them to one<br />

of her human service colleagues.<br />

Air France KLM Digital Senior Vice President, Pieter<br />

Groeneveld said, "KLM is well known for its personal<br />

approach. On social media, we offer 24/7 service with our<br />

team of 250 human agents, handling more than 16,000 cases<br />

a week. Volumes will continue to grow. At the same time,<br />

customers require a speedy response. We have therefore<br />

been experimenting with Artificial Intelligence to support our<br />

agents to provide a personal, timely and<br />

correct answer. With BB, KLM is taking the next step in its<br />

social media strategy, offering personal service through<br />

technology, supported by human agents when needed."<br />

SriLankan Airlines partners<br />

with Booking.com<br />

One stop travel solution for accommodations bookings<br />

Book accommodation with Booking.com when you fly with<br />

SriLankan Airlines and you might just get more than just your<br />

flights and accommodation!<br />

As an introductory offer, members of SriLankan Airlines’ Frequent<br />

Flyer Programme FlySmiLes who book their accommodation<br />

on Booking.com will be awarded double miles for a two-month<br />

period. This promotion is available for reservations made<br />

between September 18 and November 18, <strong>2017</strong>.<br />

On September 18, SriLankan Airlines entered into a partnership<br />

with Booking.com, the world’s largest accommodation website,<br />

providing airline passengers the convenience of booking<br />

accommodations online along with their flight tickets on the<br />

airline's website.<br />

SriLankan Airlines Chief Commercial Officer, Siva Ramachandran<br />

said, "We at SriLankan Airlines are constantly searching for<br />

innovative ways by which to delight our customers even further.<br />

We firmly believe that this partnership with Booking.com will<br />

enable us to provide a complete travel experience that reaches<br />

far beyond our award winning levels of on-board service, our<br />

sophisticated new fleet of aircraft, our state of the art<br />

entertainment systems and all the other comforts that SriLankan<br />

is renowned for. Our customers will have access to a wide<br />

accommodation selection with a higher level of convenience,<br />

coupled with the ability to earn FlySmiLes miles."<br />

81


Airlines<br />

A Star Treatment<br />

with Saudia<br />

A Warm Welcome To Business Travellers<br />

82


Airlines<br />

Fly Business Class with Saudi Arabian Airlines (Saudia) and<br />

you will be presented with not just in-flight comfort but an<br />

environment conducive to either relaxing or catching up on<br />

work. The airline's Business Class delivers not only efficient,<br />

friendly and caring services, but one that is also unobtrusive,<br />

mindful of passengers need for personal space.<br />

Step into the aircraft and receive a warm welcome through<br />

cardamom-flavoured Arabic coffee and dates, as well as a<br />

selection of the freshest fruit juices.<br />

Dine Like A King<br />

International cuisine is as diverse as the airline’s destinations.<br />

It features Arabic and western cuisines, a dish from the<br />

destination country and vegetarian options. Choices of hors<br />

d'oeuvres and traditional soups are also offered. If you're in<br />

the mood for something sweet, hot dessert or ice cream and<br />

tea and coffee, including espresso and cappuccino, are made<br />

available, along with white sugar, brown sugar or artificial<br />

sweeteners.<br />

Sit Back And Relax<br />

Business Class seats are wide enough to be on other airlines'<br />

First Class sections, with generous recline and ample seat<br />

pitches to allow for optimum legroom.<br />

Headrests are equipped with adjustable padded wings for<br />

maximum comfort while the seats themselves are ergonomicallydesigned<br />

to provide stable lumbar support that is critical<br />

especially on long-haul flights. The seating configuration is<br />

also generously spacious.<br />

Personal Kits<br />

Overnight kits are given to all passengers for their personal<br />

care needs during the flight. Children's bags are provided to<br />

those under the age of 12, which include books, games and<br />

other items to keep them occupied specially during long<br />

flights.<br />

83


Airlines<br />

Watch A Movie Or Two<br />

All seats are equipped with special monitors that may reach<br />

up to 15 inches in some aircrafts. A remote control will provide<br />

you with complete flexibility for your personal entertainment<br />

during the trip.<br />

The entertainment system provides 24 stations of video ondemand<br />

in some aircrafts and up to 40 stations on others. In<br />

addition, the system has over 12 audio stations and video<br />

games to choose from.<br />

The 'airshow' allows you to chart your flight's progress which<br />

will indicate the direction of Al-Qiblah. This constantly updated<br />

map reads information directly from the aircraft's navigational<br />

system and displays it on your screen for you to follow. In<br />

addition, the entertainment system allows you to enjoy<br />

stunning views through the forward and downward facing<br />

cameras, a true 'pilot's eye view'. If you're looking to purchase<br />

Saudia merchandise, the SkySales catalogue facilitates the<br />

delivery of your purchases to your mailing address through<br />

our systems.<br />

Moving Forward<br />

In May <strong>2017</strong>, Saudia's newest aircraft, the Boeing 787-9<br />

Dreamliner, equipped with the most modern technical and<br />

technological equipment began flying between the cities of<br />

Jeddah, Riyadh and Medinah to Kuala Lumpur twice daily.<br />

Saudia only flies Business and Economy Class out of the KL<br />

International Airport (KLIA).<br />

Saudia Manager (Malaysia, Singapore, Thailand and Vietnam),<br />

Fawaz Alharbi said, "With Boeing 787-9 Dreamliner, Saudia<br />

will be able to serve our passengers better and make their<br />

trip more comfortable and memorable. With its reputation<br />

for reliability, operational efficiency and comfort, we believe<br />

the new 787-9 Dreamliner will become an integral addition<br />

to Saudia's fleet as we continue our fleet modernisation and<br />

expansion as part of our transformation plans and at the same<br />

strengthening and expanding cooperation between Saudi<br />

Arabia and Malaysia in the field of aviation communications,<br />

as well as improving the level of passenger service."<br />

84


Joyful Experience @ Malaysia Airports<br />

OF INSPIRATION<br />

88<br />

Get excited by the strength of the human spirit<br />

as inspiration fuels motivation and leads to growth.<br />

In this segment, read stories of inspiration and<br />

what's converging in the travel world.<br />

88 Brahim's:<br />

Serving Beyond<br />

Airline Meals<br />

90 Badlisham Speaks<br />

93<br />

Top Business<br />

Lounges For<br />

Business Travellers<br />

90<br />

93


Inspiration<br />

Travel Tales and Tips<br />

FlyKLIA<br />

Newly-launched<br />

interactive and<br />

experience-sharing<br />

online travel portal<br />

is a comprehensive<br />

tourist guide for those<br />

travelling to Malaysia<br />

Credibility is a trait highly-sourced by<br />

travellers when in search of online<br />

information regarding an attraction or<br />

accommodation while travelling.<br />

But, the newly-launched travel<br />

information portal, FlyKLIA, by Malaysia<br />

Airports will have you browsing verified<br />

tips and tricks from the very people that<br />

matters, you!<br />

FlyKLIA is a platform for travellers to<br />

share their experiences, Malaysia Airports<br />

General Manager of Airline Marketing,<br />

Mohamed Sallauddin Mohamed Shah said<br />

Malaysia Airports General Manager of<br />

Airline Marketing, Mohamed Sallauddin<br />

Mohamed Shah said FlyKLIA aims to<br />

enhance airport users’ travel experience<br />

in Malaysia by creating a platform for<br />

both business and leisure travellers to<br />

come together and share their<br />

experiences.<br />

"Positioned as a platform for travellers<br />

by travellers, users are able to write and<br />

read reviews of tourist destinations, learn<br />

tips and tricks while travelling and look<br />

for places to visit or events to attend."<br />

An e-tour guide, FlyKLIA will assist users<br />

in planning the perfect travel itinerary to<br />

any destination in Malaysia. Business<br />

travellers will also find the portal useful<br />

as they will be able to squeeze in a<br />

recommended tourist destination or two<br />

during their working trip here.<br />

Sallauddin added that users will be able<br />

to obtain travel information<br />

and also plan their itinerary<br />

by booking transportation<br />

and accommodation at the<br />

same time.<br />

FlyKLIA was launched at<br />

the recent World Routes<br />

<strong>2017</strong> – an aviation route<br />

and network development<br />

forum held in Barcelona,<br />

Spain from 23 to 26<br />

September <strong>2017</strong>.<br />

During the launch,<br />

Malaysia Airports<br />

Managing Director, Datuk<br />

Badlisham Ghazali said<br />

FlyKLIA was part of the<br />

airport operator's initiative to be more<br />

technology-driven in catering to the<br />

needs of the highly IT-savvy generation.<br />

He said that more travellers are now<br />

searching for unique experiences and<br />

hidden gems that create social mediaworthy<br />

stories and photographs.<br />

"As one of the world’s most successful<br />

and versatile airport operator groups,<br />

Malaysia Airports will continue to provide<br />

the best services to not only the<br />

passengers but also to the airport<br />

community. Our airline partners will<br />

benefit from this online travel portal by<br />

gaining valuable insights on consumer<br />

profiling within the FlyKLIA community.<br />

Our partners will be able to create social<br />

itineraries and promote exclusive travel<br />

deals in Malaysia through the portal,"<br />

he added.<br />

For more information, visit FlyKLIA.com<br />

Malaysia Airports Managing Director, Datuk Badlisham<br />

Ghazali, who was at the FlyKLIA launch in Barcelona, Spain,<br />

said the initiative was part of the airport operator group's<br />

Total Airport Experience initiative<br />

86


Inspiration<br />

Cashless<br />

Convenience<br />

Malaysia Airports partners with world's largest<br />

online and mobile payment platform, Alipay<br />

Malaysia Airports is pushing forward by going cashless and<br />

becoming partners with China's prominent online mobile<br />

platform, Alipay.<br />

The partnership took centre stage at the Global Cashless Eco-<br />

Summit <strong>2017</strong> in Beijing, China when the airport operator was<br />

invited by Ant Financial Services Group that operates Alipay.<br />

Malaysia Airports Managing Director, Datuk Badlisham Ghazali<br />

said, "We are continuously looking to enhance the airport<br />

experience for all our customers. Thus, to embark on the Alipay<br />

cashless payment platform is a major step taken by Malaysia<br />

Airports to embrace the future of retail and F&B transactions<br />

at its airports. To date, 55.8% and 56.7% outlets at KLIA and<br />

klia2 terminal respectively are transacting via Alipay. So far,<br />

we have seen a 25% increase in sales from overall Alipay<br />

transactions at both terminals.” During shopping campaign<br />

period, sales can increase further by 35% to 40%."<br />

Badlisham added that Malaysia Airports fully supports platforms<br />

such as Alipay for providing cashless convenience to customers,<br />

especially millennials who prefer to travel light and are<br />

technology savvy. He said that such cashless convenience is<br />

also in line with the organisation's efforts to move towards a<br />

highly digitised airport environment.<br />

Through the Alipay in-store payment platform, customers can<br />

pay for their transactions in Chinese Yuan without having<br />

concerns on the exchange rate, with all transactions performed<br />

in a highly secure manner.<br />

During the summit, Senior General Manager of Commercial<br />

Services, Nazli Aziz, introduced the Spend & Win Campaign<br />

that is catered specifically for Alipay users during the upcoming<br />

year-end holidays all the way until Chinese New Year.<br />

Malaysia Airports Senior General Manager of Commercial Services, Nazli<br />

Aziz (sixth from left) with Ant Financial Senior Vice President, Douglas<br />

Feagin (tenth from left) and Vice President, Carl Su (twelfth from left) at<br />

the Global Cashless Eco-System Summit <strong>2017</strong> in Beijing, China<br />

Malaysia Airports Senior General Manager of Commercial Services,<br />

Nazli Aziz said Alipay users could win limited edition premium<br />

chocolates and e-vouchers from the Spend & Win Campaign<br />

happening between November <strong>2017</strong> and March 2018<br />

He said, “We are running this campaign from November <strong>2017</strong><br />

to March 2018 to further entice our tourists from China. Great<br />

prizes await lucky Alipay users which include a luxury watch<br />

as the monthly grand prize. There are also Malaysia Airports'<br />

limited edition premium chocolates and e-vouchers to be won<br />

throughout this campaign.”<br />

To top it off, Malaysia Airports will also introduce the 'Chinese<br />

Traveller Welcome Pack' as part of its Total Airport Experience<br />

initiatives. The Welcome Pack will include information about<br />

special promotions, transit and baggage facilities, local city<br />

tours, fast track KUL VIP Access services and many more.<br />

The Welcome Pack will be available from mid-October <strong>2017</strong><br />

till March 2018 at the Chinese Helpdesk and Customer<br />

Experience counters in KLIA and klia2. Tourists from China<br />

would just need to present their passports to redeem the<br />

Welcome Pack.<br />

87


Inspiration<br />

Brahim's<br />

Serving Beyond Airline Meals<br />

Brahim's Holdings Berhad isn't just your well-known in-flight catering company for 36 airlines both<br />

local and international. In fact, the 30-year-old food group is a key driver within the Halal industry, has<br />

food and beverage outlets at the KL International Airport (KLIA) and klia2, delivers meals to be sold<br />

at 7-Eleven stores, provides logistics and even acts as a food preparation expert and consultant for<br />

companies and organisations. In this issue of Convergence, we speak with Executive Chairman, Dato'<br />

Seri Ibrahim Ahmad Badawi on how Brahim's became the household name it is today.<br />

Food is a major component concerning<br />

the operations at Brahim's Holdings<br />

Berhad and most of us might have eaten<br />

meals prepared by them, especially if<br />

we have flown with Malaysia's flagship<br />

carrier, Malaysia Airlines Berhad (MAB).<br />

But the company, which has been<br />

around since 1983, initially began<br />

operations providing bonded<br />

warehousing, freight forwarding and<br />

transportation services under Tamadam<br />

Bonded Warehouse Sdn Bhd.<br />

In 1998, the company's private arm,<br />

Dewina Holdings, got into a joint<br />

venture with Host Marriot International<br />

and became Dewina Host Sdn Bhd. This<br />

paved way for four stores at KLIA which<br />

included Malaysia's first Burger King<br />

outlet, Cafe Marche (now known as Cafe<br />

Barbera), Sbarro (Italian cuisine) and<br />

Asian Kitchen (now known as Kopi<br />

Time). Sbarro has ceased operations<br />

but today, Dewina Host has 14 outlets<br />

in total at KLIA and klia2.<br />

Ibrahim said the 14 outlets consisted of<br />

five outlets at KLIA and nine outlets at<br />

klia2. At klia2, he said the Urban Food<br />

Court offered nine different food choices.<br />

The Urban Food Court is a multi-brand<br />

concept encompassing local and western<br />

brands which include Popeye's, Toast<br />

Box and Burger King.<br />

Airline Catering<br />

Realising there was a way for their<br />

operations to reach greater heights,<br />

Brahim's joined hands with LSG, the<br />

world's largest provider of airline catering<br />

and in-flight services and formed LSG<br />

Sky Chefs Brahim's (LSGB) in 2003, taking<br />

over MAB's catering operations.<br />

Ten years later, Brahim's acquired more<br />

shares in the partnership and renamed<br />

itself as Brahim's Airline Catering Sdn<br />

Bhd. Last year, Brahim's forged a<br />

partnership with Singapore-based SATS<br />

and today, it is known as Brahim’s SATS<br />

Food Services Sdn Bhd (BSFS).<br />

"During the early days, we catered to<br />

around 20 airlines and made between<br />

20,000 and 30,000 meals per day. Today,<br />

we cater to 36 airlines and make around<br />

50,000 meals per day at our flight kitchen<br />

in Sepang."<br />

Brahim's Executive Chairman,<br />

Dato' Seri Ibrahim Ahmad Badawi<br />

Among its clientele are AirAsiaX, Malindo<br />

Air, Emirates*(including Lounge), British<br />

Airways, Turkish Airlines and Qatar<br />

Airways.<br />

"In a nutshell, if there is a flight departing<br />

from KLIA and it requires Halal-certified<br />

meals, we are the go-to person providing<br />

those services."<br />

88


Ibrahim said BSFS has some 1,300 staff<br />

who work on shifts around the clock<br />

throughout the year due to flights<br />

operating throughout the day.<br />

"We aren't just an assembly-line kitchen.<br />

We make our meals from scratch and<br />

source our raw materials from Hazard<br />

Analysis and Critical Control Point<br />

(HACCP)-certified suppliers."<br />

Ibrahim added that the company<br />

provided meal delivery services to<br />

respective aircraft using special trucks<br />

that maintains the temperatures of the<br />

meals for re-heating purposes on board<br />

the aircraft.<br />

Certified Halal<br />

Ibrahim said both flight kitchens with the<br />

other one operating in Penang are<br />

certified Halal. The Penang kitchen<br />

serves around 10 airlines and makes<br />

between 5,000 and 6,000 meals per day.<br />

"We are proud to say that we are<br />

probably the only flight kitchen in the<br />

world with a 'samak' (Islamic cleansing<br />

methods) system in place for all<br />

inbound crockery."<br />

On the country's booming growth and<br />

focus towards the Halal industry, Ibrahim<br />

said, "We are rising in tandem with the<br />

country's push and progress. Not only<br />

that, we are contributing to the Halal<br />

awareness both locally and globally."<br />

In 2014, Brahim's organised a Halal<br />

conference in Japan for Japanese<br />

companies interested in contributing to<br />

the Halal industry. The conference<br />

included representatives from the<br />

Malaysian Islamic Development<br />

Department (Jakim) and the Malaysian<br />

Islamic Understanding Institute (Ikim).<br />

"We also have a Halal Excellence<br />

Centre which has certified 31 airline<br />

kitchens around the world as the airline<br />

industry has recognised us as a<br />

pioneering expert and consultant in<br />

the Halal certification and Halal industry<br />

in general."<br />

Awards and<br />

Recognition<br />

• Japan Airlines Hygiene Quality Award<br />

2016 Brahim's SATS Food Services<br />

Sdn Bhd<br />

• Malaysia Airports' F&B Outlet of the<br />

Year for 2011, 2015 and 2016<br />

• High Standard of Catering Services<br />

Awards from Emirates, China<br />

Airlines, Korean Air<br />

• Outstanding Performance & Service<br />

Excellence from Cathay Pacific<br />

• Top Exemplary 20 Companies in<br />

Business Excellence from Malaysian<br />

Business Excellence Award<br />

Committee<br />

• Gold Award (Employer) for Return to<br />

Work programme by SOCSO<br />

Foodie At Heart<br />

Apart from airline catering and F&B<br />

operations at the terminals, Brahim's<br />

has been providing ready-to-eat meals<br />

for 44 train services out of Kuala<br />

Lumpur under Keretapi Tanah Melayu<br />

Berhad's (KTMB) high-speed ETS<br />

(Electric Train Service).<br />

Apart from that, the month of September<br />

will see Brahim's collaborating with<br />

Universiti Kebangsaan Malaysia (UKM<br />

to upgrade the university's food quality<br />

and hygiene standards as well as<br />

provide meals.<br />

Inspiration<br />

Brahim's serves ready-to-eat meals at<br />

150 7-Eleven stores within the Klang<br />

Valley and operates a staff cafeteria at<br />

Menara Shell in Kuala Lumpur.<br />

Moving Forward<br />

"We are diverse in our operations and<br />

often dabble in non-food related<br />

operations but our core operations will<br />

always be around food services. Given<br />

the opportunity, we would like to expand<br />

our presence abroad further as well as<br />

within Malaysia and at other international<br />

airports under Malaysia Airports."<br />

Ibrahim said Brahim's and Malaysia<br />

Airports has had a harmonious work<br />

relationship since operations began at<br />

the old Subang airport and hopes the<br />

relationship will continue to prosper and<br />

promote mutual learning experiences<br />

that benefits them and the masses.<br />

89


Badlisham Speaks<br />

The View from<br />

the Top<br />

The year <strong>2017</strong> has been wonderful for Malaysia<br />

in terms of welcoming visitors to our beautiful<br />

country. While last year Malaysia Airports had<br />

registered a total of 43 million international<br />

passenger movements at all 5 international<br />

airports under its management in Malaysia,<br />

this year it recorded 32 million between the<br />

months of January to August alone, growing<br />

by 15.3%. This number represents 50.6% of<br />

the total passenger movements for its whole<br />

Malaysia operations. In including their overseas<br />

operations in Turkey, total passenger traffic<br />

movements stand at 85 million. Managing<br />

Director, Datuk Badlisham Ghazali speaks on<br />

how Malaysia Airports is catering to this<br />

growth, especially in Malaysia.<br />

Within the last 12 months, we reached a record high<br />

125.7 million passenger traffic movements, a 9.0% growth<br />

from the same period last year and this is the first time<br />

ever we have breached the 125 million mark.<br />

We are seeing growth not only in passenger traffic<br />

movements but also in aircraft movements especially<br />

international aircraft movements as well as passenger<br />

load factors. For example, in the month of August we<br />

saw 25 airlines registering double-digit growth for<br />

international passenger traffic. They include AirAsia X,<br />

Malindo Air, Thai Airways International, Silk Air, All<br />

Nippon Airways, Oman Air, Xiamen Airlines and Saudi<br />

Arabian Airlines. Various regional events such as the<br />

recent KL <strong>2017</strong> SEA Games and Para ASEAN Games,<br />

together with competitive fares, a favourable exchange<br />

rate for tourists and visa relaxation for travellers from<br />

India and China have all helped contribute to this growth.<br />

Needless to say, we are delighted to have enjoyed such<br />

robust growth. However, this makes it more imperative<br />

than ever for us to ensure that we uplift the standards<br />

of our service and facilities at our airports so that we can<br />

continue to provide joyful experiences to our passengers.<br />

We have expended great efforts in improving our basic<br />

facilities such as refurbishing 224 washrooms and two<br />

Muslim prayer rooms at KLIA. We have also embarked<br />

on a major maintenance and overhaul programme for<br />

the Aerotrains to provide better service reliability. As<br />

passenger numbers at KLIA are increasing, we have<br />

activated full time shuttle bus services as another mode<br />

of people movers between the Main Terminal and Satellite<br />

Building to augment the Aerotrain services.<br />

Travellers who have connecting flights between KLIA Main Terminal<br />

and klia2 Terminal can now enjoy the free 24/7 Terminal Transfer<br />

Service. Since we launched this service in July, more than 50,000<br />

passengers have used this service. We hope that in the near future,<br />

we can also offer an airside transfer facility which will enable the<br />

interlining between full service and low cost flights at KLIA.<br />

We also want to ensure that passengers do not have a problem<br />

navigating through our airport. Most recently, we collaborated<br />

with Tourism Malaysia to instal a Chinese Affairs Travellers Help<br />

Desk in KLIA making us the first airport in Southeast Asia to do<br />

so. On top of this, we partnered with China's Alipay to offer<br />

cashless convenience to shoppers at all our international airports<br />

and also launched FlyKLIA, an online and mobile travel sharing<br />

platform that allows users to plan their travel itineraries and write<br />

reviews on attractions within the country.<br />

We also think that it is important, as the main gateway into the<br />

nation, to serve as an introduction to the country. We continue<br />

our collaboration with various state tourism bodies to hold monthly<br />

cultural performances and provide the latest travel information<br />

on each state’s interesting tourist destinations. These monthly<br />

promotions have been very well-received by our airport visitors<br />

who are not only able to see local artists practising their unique<br />

skills but are also able to participate in the cultural performances.<br />

It is my sincere hope that travellers passing through our airport<br />

will enjoy a smooth journey and also create wonderful memories<br />

of their time in our country.<br />

90


Inspiration<br />

Fugee School Co-Founder, Deborah Henry (third<br />

from left) with refugee children at the school<br />

Fugee School<br />

Creating a<br />

Future for<br />

Refugee Children<br />

A school for refugee children, Fugee School has<br />

educated over 300 refugees from over six countries<br />

from the age of 4 to 20 years since its implementation<br />

in 2009. Fugee School Co-Founder, Deborah Henry<br />

elaborates on the initiative and why a holistic quality<br />

education is the single most powerful weapon that<br />

can transform the lives of these children.<br />

"Seeing children suffer will break anyone's heart. Questions<br />

dance in your mind about how to help, how to heal their<br />

hearts and not lose them forever. Through many on the<br />

ground experiences, I had become more convinced that<br />

knowledge is power – which is why we started Fugee<br />

School in 2009 as a place to nurture learning and<br />

encourage positive mindsets and development."<br />

It was during a visit with the United Nations High<br />

Commissioner for Refugees (UNHCR) to interview four<br />

refugee families in 2008 that sparked off the school<br />

Deborah intended to create with her university friend<br />

Shikeen Halibullah.<br />

Deborah said, "I sat on the floor of their homes listening<br />

to their heartbreaking stories and I knew when I left the<br />

last home I couldn't just make a donation and walk away,<br />

I had to do something that would impact the children's<br />

lives. Fugee School was born out of necessity, I couldn't<br />

accept that there were children in Kuala Lumpur who were<br />

not going to school, unable to read and write."<br />

Eight months later, the school's first desks and chairs<br />

arrived alongside its first batch of 60 students.<br />

Two of the school's first students were Syrian siblings,<br />

Ahmed and Hawa Yusof. Forced to leave their country<br />

due to the war in 2013, both siblings and their parents<br />

are refugees living in Kuala Lumpur with no access to<br />

proper education, employment or basic necessities in life<br />

unless provided for by non-governmental organisations<br />

and charity drives.<br />

Deborah said, "One day, I gave Ahmed crayons and paper<br />

and told him to colour away, but he couldn't put pen to paper.<br />

His imagination and mind was shut down, he had stopped<br />

91


Inspiration<br />

thinking about the future and what he<br />

wanted to be when he grew up. During a<br />

crisis like this, it is crucial that children stay<br />

in school, as it helps them deal with trauma,<br />

it gives them something to focus on, builds<br />

their self-value and gives them a sense of<br />

control over their lives."<br />

Today with the help of Fugee School,<br />

Deborah said Ahmed's ambition changes<br />

daily which is a good sign because it<br />

shows he is not afraid to dream.<br />

The Nawa Effect<br />

Nawa, another refugee child, was also<br />

initially crippled with the 'refugee<br />

stigma'. Deborah said the girl always<br />

sat waiting for something to happen,<br />

relied on aid and did not look into<br />

her future.<br />

"But, this very same girl went from never<br />

attending formal schooling, to attending<br />

and dropping out of Fugee School to<br />

earn money to support her family, to<br />

eventually returning to school and<br />

getting into a university. How did she<br />

achieve this? She had the desire to learn<br />

and coupled with personal development,<br />

her confidence and self-value gave her<br />

the strength and focus to think about<br />

her dreams and goals."<br />

Ultimately, Deborah said, "She was one<br />

of a handful of refugee students to get<br />

accepted into the University of Nottingham<br />

Malaysia foundation programme."<br />

"The Nawa Effect was possible because,<br />

while Nawa was empowered with knowledge<br />

and confidence, it was access to the right<br />

opportunities and platforms that enabled<br />

her to determine her own fate."<br />

Behind The Curtain<br />

The Fugee School has several African<br />

teachers, Somalian staff, American and<br />

Malaysian volunteers. In total, there are<br />

around 12 staff and six volunteers. The<br />

school is a non-profit organisation and<br />

often partners with relevant skilled<br />

groups and individuals to customise<br />

refugee programmes as well as develop<br />

a curriculum that focuses on academic,<br />

sports and personal development.<br />

Deborah said most teachers are qualified<br />

to teach with several having a background<br />

in education. Staff members are paid a<br />

basic salary for their commitment while<br />

students pay a monthly commitment fee.<br />

But there are plenty of challenges in<br />

running a school for refugee kids.<br />

Deborah said, "A big reason community<br />

projects fail because the donor doesn’t<br />

really understand or have a relationship<br />

with the community they are trying to<br />

assist. So, we have always made a<br />

conscious effort to maintain close<br />

communication at all times. Another<br />

challenge is cultural differences and<br />

mindsets. As we work with many different<br />

cultures, we need to be constantly aware<br />

of sensitivities and prepared to overcome<br />

hurdles to change mindsets. Eight years<br />

later, we still face the same and new<br />

challenges but throughout it all, our<br />

focus is always on the students. We ask<br />

ourselves, what's best for them and what<br />

will make them better global citizens?"<br />

A Regular School Day<br />

On any given school day, there are about<br />

150 children and youth aged between 4<br />

and 20 years who walk through the<br />

school doors. "We run a tight shift with<br />

a morning and an afternoon session. On<br />

some days the students head to out-ofschool<br />

activities at ISKL (International<br />

School Kuala Lumpur) or to the nearby<br />

field for sports as we have yoga classes<br />

and a Science and Chess club."<br />

Deborah said, "We run a five-day school<br />

week with a preschool and primary<br />

morning session followed by the high<br />

school and O-Level afternoon session.<br />

Students are generally placed into levels<br />

based on English and math proficiency<br />

and not solely on age. We use a<br />

combination of Singaporean and British<br />

text books and the younger grades use<br />

Scholastic English interactive whiteboards<br />

which makes learning a lot more fun."<br />

"The struggle we face is many students<br />

have had little or no access or a disrupted<br />

access to learning so their academic<br />

levels are staggered and many don’t<br />

even know the basics of going to school<br />

and doing homework. Before we can<br />

even teach the subject we need to get<br />

them comfortable with the school<br />

environment and engaged in class. We<br />

also find that most students struggle to<br />

remain focused and learn in classroom<br />

environments, so we try to include more<br />

out-of-class activities where they learn<br />

faster through a hands-on approach."<br />

No One Chooses To<br />

Become A Refugee<br />

"We want to see all children who walk<br />

through our doors eventually leave as<br />

empowered, ambitious global citizens<br />

and as long as there are refugees in<br />

Malaysia, Fugee School will be around<br />

to educate them. We work with various<br />

organisations to provide the best<br />

education services to our students and<br />

we always strive to establish the most<br />

effective partnerships."<br />

Deborah also called on anyone interested<br />

to lend a hand to Fugee School by<br />

making a financial contribution or by<br />

sharing and donating skills. "Never<br />

underestimate the impact you can have<br />

on a life; because you never just change<br />

one life, you will impact generations."<br />

For more information on how you can<br />

help, visit fugeeschool.com<br />

92


TOP Business<br />

Lounges for Business<br />

Travellers<br />

Travelling long hours and constantly waiting for a connecting flight takes a toll, especially on<br />

frequent flyers. But, if you're travelling Business with any of these airlines, be sure to check out their<br />

Business Class lounges as they're deemed to be one of the best around the world offering services<br />

such as massages, private suites, productivity pods, haircuts and spa sessions!<br />

Al Mourjan<br />

Hamad International Airport<br />

Qatar Airways<br />

Last year, Qatar was the topper in<br />

Skytrax's Top 10 Airline Lounges<br />

around the world. The Al Mourjan<br />

Business lounge won the Best Business<br />

Class Airline Lounge at the 2016<br />

Skytrax Awards and received the Best<br />

Airport Lounge in the Middle East<br />

from the 2016 Business Traveller<br />

Middle East Awards. Step into the Al<br />

Mourjan Business lounge and you will<br />

feel like you've just checked into a<br />

fancy hotel resort. The lounge has<br />

high ceilings, bronze walls, a 24-hour<br />

deli, a la carte restaurant as well as a<br />

game room filled with arcade games<br />

and pool tables. There are also several<br />

widescreen televisions throughout the<br />

lounge should you wish to catch<br />

something on the telly.<br />

Lounge Istanbul<br />

Sabiha Gökçen<br />

Inspiration<br />

Sabiha Gökçen International Airport<br />

Turkish Airlines<br />

Did you know that this exclusive<br />

passenger lounge allows direct entrance<br />

into the aircraft? In addition to offering<br />

a comfortable, elegant and spacious<br />

environment to relax, the lounge offers<br />

hot and cold food and beverage<br />

options, has a nursing room, children's<br />

playroom, computer room and prayer<br />

rooms. If you value privacy and some<br />

quiet time, the lounge has a capacity<br />

of hosting 50 people at any given time.<br />

So, if you wish to drop by, the lounge<br />

has a separate entrance and can be<br />

reached via shuttle services available at<br />

the Turkish Airlines parking lot located<br />

outside the airport.<br />

93


Inspiration<br />

The Wing<br />

Hong Kong International Airport<br />

Cathay Pacific<br />

If Asian flavours excite you, try freshlymade<br />

Asian dishes at this lounge<br />

which include dan dan noodles, char<br />

siu buns, dumplings and other regional<br />

specials. Visit the lounge's coffee<br />

connoisseur section called the Coffee<br />

Loft and indulge in lattes or<br />

cappuccino made by expert baristas.<br />

Pair your hot beverage from a wide<br />

selection of sandwiches, pies and<br />

cookies. Or if you prefer your drink<br />

strong, the lounge has mixologists<br />

that will serve you signature cocktails<br />

or premium champagne and wine.<br />

The Wing is equipped with<br />

workstations that come connected<br />

with phones, printers and high-speed<br />

internet access.<br />

SilverKris Lounge<br />

Singapore International Airport<br />

Singapore Airlines<br />

The lounge is made to mirror your<br />

home when you're away from home<br />

and as such, look forward to the<br />

familiarity of home with unique spaces<br />

modelled after living, dining rooms<br />

and kitchens, featuring tastefully<br />

selected art pieces. There are<br />

productivity pods should you wish to<br />

work or relax in privacy while the<br />

airlines' signature armchairs is a great<br />

spot for a short snooze. To complete<br />

the 'home' experience, the lounge<br />

offers personalised services and a<br />

delectable selection of food and<br />

beverages including iconic dishes<br />

from Singapore.<br />

KLIA Satellite Business,<br />

Golden Lounge<br />

KL International Airport (KLIA)<br />

Malaysia Airlines (MAS)<br />

Sit back and relax at this Golden Lounge<br />

for Business Class passengers as you<br />

choose to watch the television, read<br />

newspapers and magazines or indulge<br />

in a self-service buffet. The lounge has<br />

a business centre, washroom with<br />

shower facilities, nursery, baby care<br />

room and a children's room. It also has<br />

a Muslim prayer room, smoking room<br />

and free Wi-Fi. If you have several hours<br />

to spare, how about checking out the<br />

treatments available at the spa?<br />

94


Joyful Experience @ Malaysia Airports<br />

OF Lifestyle<br />

96<br />

In this segment of Convergence,<br />

to put things into three simple perspectives,<br />

we would like you to be informed,<br />

be inspired and be there.<br />

104<br />

96<br />

Now Boarding:<br />

Sri Lanka<br />

104 Chronicles:<br />

Lahad Datu<br />

Airport<br />

105 Reality Check<br />

105<br />

108 What's<br />

Converging<br />

108


India<br />

Special Feature<br />

Jaffna<br />

Anuradhapura<br />

Polonnaruwa<br />

Sigiriya<br />

Dambulla<br />

Kandy<br />

Nuwara Eliya<br />

Colombo<br />

Galle<br />

Weligama<br />

Now Boarding<br />

Sri Lanka<br />

A tear drop-shaped country located below<br />

India, Sri Lanka is home to over 21 million<br />

people with the country's legislative capital<br />

being Sri Jayawardenepura Kotte, a suburb<br />

of the commercial capital and largest city,<br />

Colombo. A country that has been occupied<br />

by the Portuguese, Dutch and the British as<br />

well as struggling to fight a civil war that lasted<br />

for over two decades and ended in 2009,<br />

today, the country is a major tea exporter, a<br />

booming tourist attraction and home to a<br />

diverse community. In this Special Feature,<br />

we bring you a personal account of the country<br />

as our writer weaves in and out of cities, soaks<br />

up on facts and trivia from UNESCO World<br />

Heritage sites and sample simplicity from<br />

smaller towns in the country's northern<br />

provincial city, Jaffna.<br />

Tuk tuks are the preferred mode of<br />

public transportation in Sri Lanka<br />

As you start driving away from the airport,<br />

there's this three wheeler that often tries<br />

to overtake your bulky tourist van and<br />

despite warnings to drive safe from other<br />

vehicles, the three wheeler continues to<br />

drive at the speed of lightning and<br />

whizzes away from sight. If you're a tourist<br />

like me, perhaps that's Sri Lanka saying<br />

"Ayubowan" which means 'welcome'.<br />

But hey, we suggest a ride in the three<br />

wheeler which is locally known as a 'tuk<br />

tuk' or 'auto' because it's an adventure<br />

on its own. As for safety, we suggest<br />

keeping that neatly tucked at the back<br />

of your mind. Kidding! Perhaps not.<br />

Sigiriya is a rock fortress during the Anuradhapura era with 1,200 steps<br />

that included caved temples, bathing pools and ponds<br />

96


Special Feature<br />

Colombo<br />

As you move along the bustling roads with plenty of tuk tuks and Buddha statues,<br />

some hidden while most in open spaces, the weather of this city is similar to Malaysia<br />

although humidity levels are higher.<br />

The first stop is a prominent landmark and every year on February 4, the country<br />

gets a day off with many thronging the Independence Square to celebrate Sri Lanka's<br />

freedom from the British which it obtained in 1948. The Square pays homage to the<br />

event and is adorned by a large statue of the man who played a pivotal role – the<br />

country's first Prime Minister, D.S. Senanayake.<br />

The country's first Prime Minister, D.S. Senanayake<br />

Colombo Municipal Council<br />

Independence Square<br />

Buddhist statues are a common sight<br />

within the capital city<br />

Galle Fort<br />

Popular beach town, Galle<br />

Meera Mosque<br />

The 1939 Galle Lighthouse<br />

Galle<br />

Moving down south from Colombo, this<br />

place was the centre of the Dutch regime<br />

in the 17th century and the majestic Galle<br />

Fort bears testimony to this fact. The fort<br />

is a historical, archaeological and<br />

architectural heritage monument in this<br />

World Heritage site and seaside city.<br />

Within its walls, some of the important<br />

heritage monuments in the fort are the<br />

Dutch Reformed Church, the old Dutch<br />

government house, a Great Warehouse<br />

near the Old Gate, built around 1669 to<br />

store spices and ship equipment (which<br />

now houses the National Maritime<br />

Museum), the Old Dutch Hospital, the<br />

Meera Mosque built in 1904, the<br />

Buddhist temple built at the site of<br />

Portuguese Roman Catholic church, the<br />

All Saints Anglican Church built in 1871,<br />

the 1882 Clock Tower and the 1939<br />

Galle Lighthouse.<br />

97


Special Feature<br />

Weligama<br />

This coastal town is known for a<br />

certain tourist attraction known<br />

as stilt fishing. Back in the days,<br />

fishermen would sit precariously<br />

on wooden stilts and earn their<br />

living via the amount of seafood<br />

they could catch while on the<br />

stilts. However, as the years<br />

progressed and technology<br />

advanced, sadly this way of<br />

fishing has ceased to exist. Today,<br />

the community of fishermen are<br />

willing to re-enact the fishing<br />

method but it comes with a<br />

tourist group fee starting from<br />

LKR300 (approximately RM8).<br />

Nuwara Eliya<br />

Recognised as the 'city of lights' and the 'city of eternal spring', where the<br />

air is pure and cool. Take a journey through narrow passes, beside deep<br />

ravines and over gushing streams to Galway's Land National Park, do the<br />

trails up to Adam's Peak or visit the Seetha Amman temple which is built on<br />

the exact spot believed to be the place where Seetha was held captive by<br />

the demon-king Ravana as depicted in the epic Hindu tale, Ramayana. While<br />

you're here, visit one of the many tea factories in the vicinity and learn about<br />

the much-famed Ceylon tea!<br />

Waterfalls can be seen throughout<br />

scenic drives within Nuwara Eliya<br />

Seetha Amman temple<br />

A tea plantation site<br />

Stilt fishing<br />

Kandy<br />

This is the place where the relic of the sacred tooth of Lord Buddha is laid in a<br />

magnificent temple – Sri Dalada Maligawa. According to legendary tales, a Buddhist<br />

prince and a Hindu princess brought Buddha's tooth from India after his body was<br />

cremated there. The tooth was first kept in Anuradhapura but eventually found its<br />

home in the golden temple in Kandy. The temple complex is large and you will be<br />

required to remove your footwear while inside the buildings. It also has Hindu<br />

temples within the area that once served the Hindu princess who brought the tooth.<br />

The second largest city in the country, it is also known for its Botanical Gardens and<br />

the incomparable Esala Perahera celebration, a procession of more than 100<br />

elephants, held during the month of August every year to pay homage to the sacred<br />

tooth relic.<br />

Royal Botanical Gardens<br />

Sri Dalada Maligawa<br />

A Buddha sits majestically<br />

within the tooth relic temple<br />

The Esala Perahera celebration<br />

98


Special Feature<br />

Golden Temple of Dambulla<br />

A UNESCO World Heritage site, this cave monastery has five sanctuaries, 157 statues<br />

and happens to be the largest best-preserved cave-temple complex in the country.<br />

A sacred pilgrimage site for 22 centuries, each route leading to the temple are long<br />

granite steps and as such if you're visiting the temple, it is best to visit and climb<br />

the temple either in the morning or in the evening.<br />

Inside the ceilings of the caves there are colourful religious images as well as those<br />

of various gods and goddesses. There are images of the Lord Buddha and<br />

bodhisattvas. The caves are built at the base of a 150 metre-high rock during the<br />

Anuradhapura and Polonnaruwa era.<br />

Buddhist stupas within the caves<br />

Golden Temple of Dambulla<br />

A cistern at Sigiriya<br />

Steps leading up the fortress<br />

Ancient drawings<br />

within the cave<br />

Sigiriya<br />

Some may look at it from afar and<br />

wonder what is the big deal about this<br />

huge rock located within a jungle? It's<br />

common to think that way but did you<br />

know that this rock once served as a<br />

fortress during the Anuradhapura era<br />

and included caved temples, bathing<br />

pools and ponds? It also served as a<br />

hermitage for Buddhist monks during<br />

earlier times and known for its ancient<br />

paintings (frescoes) exhibiting a uniquely<br />

Sri Lankan style.<br />

As for the rock itself, it is a lava plug left<br />

over from an ancient long extinct<br />

volcano. One of Asia's most important<br />

archaeological site, Sigiriya can be<br />

accessed through a series of galleries<br />

and staircases emerging from the mouth<br />

of a gigantic lion. The fortress was<br />

designated as a UNESCO World<br />

Heritage site in 1982 and today, its<br />

remains include the extensive network<br />

of gardens, reservoirs and other<br />

structures. If you wish to learn more<br />

about Sigiriya, don't forget the museum<br />

located outside the main entrance.<br />

99


Special Feature<br />

Anuradhapura<br />

Anuradhapura<br />

and Polonnaruwa<br />

Prior to Colombo being the capital city,<br />

Anuradhapura was the first ancient<br />

capital of the country ruled by kings for<br />

approximately 1,400 years. Today, its<br />

magnificent monuments, refined<br />

sculpture and paintings are testimony<br />

to a veritable and original Sri Lankan<br />

culture. This place was also the first home<br />

for the sacred tooth relic of Buddha.<br />

After the Anuradhapura reign ended,<br />

Polonnaruwa became the capital city.<br />

The medieval capital of Sri Lanka, it is a<br />

far more preserved city of ruins than<br />

Anuradhapura. Visit the ancient ruins<br />

and the Gal Vihara complex, where three<br />

gigantic Buddha statues are carved out<br />

of a single rock.<br />

Polonnaruwa<br />

Jaffna Fort<br />

Ancient Buddhist stupas and ruins at<br />

Kantharodai Viharaya<br />

Nallur Kandaswamy Temple<br />

Airlines flying<br />

to Colombo from<br />

Kuala Lumpur<br />

• AirAsia<br />

• Malaysia Airlines<br />

• Malindo Air<br />

• SriLankan Airlines<br />

*As of September <strong>2017</strong><br />

Jaffna<br />

The northern province of this country, it is home to mostly Sri Lankan Tamils. A<br />

notable landmark in this province is the Public Library. During the civil war, it was<br />

even burnt down and resulted in the death of four people. Today, at the library's<br />

front entrance, a statue of Saraswati, the Hindu goddess of learning, beckons visitors<br />

inside. However, do not be fazed that you aren't allowed to see much of this place<br />

as tourists and visitors are given restricted access of the library. If you're dropping<br />

by, view interesting photos from the days of the blast of the place and take a stroll<br />

around the building to enjoy the architecture and the garden.<br />

Another notable landmark is the Jaffna Fort. The first fort here was built in 1619 by<br />

the Portuguese. It was later surrendered to the Dutch and finally the British took<br />

hold of the fort. Unlike the Galle and Colombo Forts which were fortified towns,<br />

the Jaffna Fort was primarily used for military and administrative functions only.<br />

In Jaffna, the Nallur Kandasamy temple is one of Jaffna's most significant Hindu<br />

temples. If you wish to see prayer ceremonies taking place at this primarily Lord<br />

Muruga temple, prayer times are at 5am,10am, noon, 4.15pm (simple prayers),<br />

4.30pm (special prayers), 5pm and 6.45pm. Some prefer to see the temple during<br />

a prayer, a small ceremony of reverence involving drummers and dancers – there<br />

are more people during this time. Others prefer to see the temple outside of prayer<br />

times to avoid the crowds. The temple's current structure dates from 1734 and its<br />

huge compound shelters decorative brasswork, large murals, pillared halls and a<br />

holy pool.<br />

100<br />

Esala Perahera celebration picture by Ashan96


Aviatricks<br />

& Treats<br />

The [F]light Side<br />

In this issue, let us treat you to several fun facts<br />

on royalties around the world and how they redefine<br />

the jet-setting lifestyles of the rich and famous!<br />

Heirs to the Throne!<br />

The British royal family follows a protocol that states<br />

two heirs of the throne should never fly on the same<br />

flight together so that the royal lineage is protected.<br />

However, Prince William has been breaking this tradition<br />

since his children were born and has travelled with<br />

them together with his wife and Duchess of Cambridge,<br />

Kate Middleton. Previous generations of the Royal<br />

Family, including the Queen, carried out tours without<br />

their children who were left behind with governesses.<br />

Brunei's Royal Pilot<br />

Brunei's Sultan Hassanal Bolkiah is no stranger<br />

when it comes to owning luxurious items. But,<br />

did you know that the 71-year-old is also a<br />

licensed pilot? In 2013, the Sultan piloted his own<br />

Boeing 747 aircraft to meet former US President<br />

Barack Obama making him quite possibly the<br />

only head of state in the world to have piloted<br />

his own plane to meet another head of state!<br />

King's part-time Gig<br />

The King of the Netherlands has another job he is<br />

passionate about and he has been doing it for 21<br />

years. In a recent interview this year with a Dutch<br />

newspaper, King Willem-Alexander revealed that he<br />

has been a co-pilot on passenger and government<br />

aircraft! Having acceded to the throne in 2013, the<br />

avid plane enthusiast has no intention of stopping<br />

this profession and intends to learn how to fly other<br />

aircraft too!<br />

The real Maverick<br />

Jordan's King Abdullah II may be the head<br />

of a constitutional monarchy but that does<br />

not stop him from being a career soldier<br />

and pilot. The 55-year-old was once a<br />

student at the UK's<br />

Royal Military<br />

Academy at Sandhurst<br />

in 1980 and went on to<br />

become an elite Cobra<br />

attack helicopter pilot.<br />

In November 1993,<br />

then a Prince, he<br />

became Jordan's<br />

commander of special<br />

forces and has since<br />

clocked in 35 years of<br />

military service. Move<br />

aside, Tom Cruise!<br />

101


Chronicles<br />

98 Commonwealth<br />

Games<br />

September 11<br />

Turning<br />

Back Time<br />

First Commonwealth<br />

Games in Asia<br />

Host nation, Malaysia took the fourth ranking<br />

in the Games and bagged 10 gold medals<br />

In 1998, Malaysia became the first Asian<br />

country to host the 16th Commonwealth<br />

Games at its capital, Kuala Lumpur. The 98<br />

Games was also the last of the 20th century.<br />

The Games held in Kuala Lumpur was also<br />

the first to feature team sports which brought<br />

in more participants to audience members<br />

to view the Games.<br />

The opening ceremony took place on<br />

September 11 and it was officiated by then<br />

Prime Minister, Dato' Seri Dr Mahathir<br />

Mohamad (now referred as Tun Dr Mahathir<br />

Mohamad). The closing ceremony was<br />

officiated by Her Majesty Queen Elizabeth<br />

II on September 21.<br />

At the Games, Malaysia took home 10 gold,<br />

13 silver and 12 bronze medals. Australia<br />

took home the most medals followed by<br />

England and Canada.<br />

Fifteen sports were featured in the Kuala<br />

Lumpur Games – athletics, aquatics (diving,<br />

swimming and synchronised swimming),<br />

badminton, boxing, cricket, cycling,<br />

gymnastics, hockey, netball, lawn bowling,<br />

rugby 7s, shooting, squash, tenpin bowling<br />

and weightlifting.<br />

The Commonwealth Games were first known as<br />

the British Empire Games when it kicked off in<br />

Hamilton, Canada on 1930. The Games involved<br />

nations that were formerly British territories.<br />

The 98 Games saw Bank<br />

Negara Malaysia in cooperation<br />

with Sukom<br />

Ninety Eight Berhad<br />

issuing the country's first<br />

polymer RM50 banknote<br />

to commemorate the<br />

Games. The design<br />

of the note portrays<br />

Malaysia as a world class<br />

sporting destination.<br />

The 98 Commonwealth Games'<br />

official mascot is an Orang Utan<br />

named 'Wira', meaning warrior<br />

102<br />

Professional air rifle shooter, Abhinav Bindra was 15<br />

years old when he participated in the 98 Games. He<br />

was the youngest participant in the Games<br />

The Games' logo was inspired by the<br />

country's national flower, the hibiscus


KL Tower<br />

October 1<br />

Chronicles<br />

A Towering<br />

Figure<br />

The KL Tower was the newest<br />

and tallest kid on the block<br />

when it was launched in 1996<br />

It may no longer be the tallest tower in the country but it sure is a<br />

prominent landmark within Malaysia. The KL Tower is the seventh tallest<br />

telecommunication tower in the world and the tallest in Southeast Asia.<br />

Standing at 421 metres and located in the heart of Kuala Lumpur, the<br />

tower began construction in October 1991 and was completed in 1996.<br />

It went through three phases of construction and was completed on 1<br />

October 1996 and launched by then Prime Minister, Dato' Seri Dr<br />

Mahathir Mohamad (now Tun Dr Mahathir Mohamad).<br />

Today, the KL Tower has an<br />

observation deck, a mini zoo,<br />

a blue coral aquarium and a<br />

Formula 1 simulator.<br />

For those seeking adventure<br />

and adrenalin-rush activities,<br />

KL Tower is known as the<br />

World BASE Jump Centre.<br />

The Tower has hosted the<br />

longest-running urban BASE<br />

(Building, Antenna, Span,<br />

Earth) event since 1999 and<br />

it is now the largest event of<br />

its kind in the world.<br />

To top it off, the tower is<br />

located within the Bukit<br />

Nanas Forest Reserve, one<br />

of the oldest forest reserves<br />

in the country.<br />

103


Chronicles<br />

The airport in the 90s<br />

Lahad Datu Airport<br />

A mere one kilometre away from the Lahad Datu town and an hour's flight journey from Kota Kinabalu<br />

International Airport, this airport accommodates the ATR 72 and smaller aircraft, handles 100,000<br />

passengers annually and is a prominent landmark in a district that houses over 350,000 people. If you're<br />

visiting the district, here are key takeaways about its airport and surrounding attractions.<br />

In 2008, then Housing and Local Government Deputy Minister, Datuk Seri Panglima<br />

Lajim Ukin officiated upgrading works for the airport by signing a plaque<br />

A region facing rapid economic growth<br />

with tourism activities, vibrant plantation<br />

and an affable local community, the<br />

district and its airport will welcome you<br />

with open arms.<br />

As soon as you touch down at the Lahad<br />

Datu airport which is manned by 39 staff<br />

members from Malaysia Airports, the<br />

airport strives to make memorable<br />

journeys for passengers and possesses<br />

minimal but sufficient resources without<br />

compromising on safety and quality.<br />

For passenger convenience, baggage<br />

trolleys are available free of charge with<br />

50 units located at both Departure and<br />

Arrival hall. There is a canteen, sundry<br />

shop, parking bays and taxis waiting to<br />

bring you to your next destination.<br />

However, travellers be<br />

wary as the busiest<br />

months for Lahad Datu<br />

are generally the<br />

months of November<br />

and December for<br />

Christmas and New Year<br />

as most government<br />

and private company<br />

staff working here will<br />

travel home to spend<br />

time with their families<br />

during the holidays.<br />

In March, an influx of<br />

tourists and international<br />

students are a common<br />

sight due to research<br />

activities at Danum<br />

Valley and Tabin Wildlife<br />

Reserve while April sees the town of<br />

Semporna hosting the Regatta Lepa, a<br />

festival that honours the traditional art<br />

of making beautiful lepas (a single mast<br />

sailing boat). This makes it a great time<br />

to visit Semporna via the airport.<br />

Meanwhile, golfers should visit the Lahad<br />

Datu Golf & Country Club as it is set<br />

amongst a vast landscape of oil palm<br />

plantations on the Sandakan to Lahad<br />

Datu highway. At 6,325 metres in length,<br />

the golf course was opened in 1994 and<br />

is among the longest courses in Sabah<br />

with 18 holes.<br />

In January 2005, the Sabah state<br />

government chose Lahad Datu as the<br />

country's first dedicated palm oil logistics<br />

hub. The Palm Oil Industrial Cluster<br />

(POIC) Lahad Datu is one of the most<br />

important ports in the region for export<br />

of palm oil. It produces more than five<br />

million tonnes of crude palm oil (CPO)<br />

per year, providing ample raw materials<br />

for downstream activities.<br />

104


Reality Check<br />

What do you think about our<br />

free shuttle bus services and the<br />

newly-refurbished prayer rooms?<br />

CAN BE<br />

IMPROVED<br />

BAD<br />

GOOD<br />

Apart from the aerotrain services between the KL International<br />

Airport's (KLIA) Contact Pier and Satellite Building, did you<br />

know there is a free shuttle bus service too? This complimentary<br />

shuttle bus service runs around the clock and comes in handy<br />

if you wish to avoid congestion in the trains during peak<br />

hours! Also, have you checked out our newly-renovated<br />

prayer rooms at Departure Level, Level 5, KLIA? In this Reality<br />

Check, we asked staff and passengers their thoughts on these<br />

services. This is what some of them had to say.<br />

On free shuttle bus service<br />

All aboard!<br />

Karl Too and Abigail Chua<br />

Kuala Lumpur<br />

"The train is pretty efficient so we don't see why we should<br />

use the bus and we didn't even know there were alternatives."<br />

Tanveer<br />

Qureshi<br />

New York,<br />

United States<br />

"I have always taken<br />

the bus to board a<br />

flight at KLIA.<br />

Somehow, I've<br />

always missed the<br />

train although I think<br />

the train would be<br />

more convenient. I<br />

just hope there are<br />

more buses<br />

especially during<br />

peak hours."<br />

Ratish<br />

Treham<br />

Bangalore, India<br />

"I've never used the bus<br />

but the train is excellent.<br />

Good to know there are<br />

other options."<br />

105


Reality Check<br />

Siti Sarah Johan<br />

Sepang, Selangor<br />

"Although the train is faster and easier,<br />

it does run several maintenance sessions<br />

during the day and I would probably<br />

only think and use the bus during these<br />

periods."<br />

Alice Gi with some<br />

of her tour group<br />

passengers<br />

Shenyang, China<br />

"The bus is always waiting for<br />

passengers, it is on time and just perfect<br />

for large tour groups."<br />

Mohd Lat Latif<br />

Kuantan, Pahang<br />

"I've always used the train and do not<br />

think I'll be using the bus unless it is an<br />

absolute necessary."<br />

On our newly-renovated prayer rooms<br />

Vibrant designs adorn the new prayer rooms!<br />

Prayer mats lined neatly within the rooms.<br />

New ramps for those<br />

with reduced mobility<br />

Dato Mohd<br />

Shaidin Ismail<br />

Bangi, Selangor<br />

"I'm loving the new wall<br />

coverings and the ramp<br />

for the disabled."<br />

Mohamad<br />

Arif Abdul<br />

Manaf<br />

Serdang,<br />

Selangor<br />

"The rooms look more<br />

uniformed and<br />

organised after the<br />

renovation. I also<br />

noticed there is a staff<br />

member always<br />

cleaning the place."<br />

106


Reality Check<br />

Anis<br />

Syafiqah<br />

Basrah<br />

Ampang,<br />

Kuala Lumpur<br />

"The facilities are<br />

good but the carpet<br />

can be vacuumed<br />

more often."<br />

Muhammad Tawfiq Zamri<br />

Kuala Lumpur<br />

"The wall covering makes it easier to spot the prayer rooms<br />

from afar and I've noticed that musky smells from the carpets<br />

are gone but the ventilation could be better."<br />

Nurul Fatihah Mohd Zulkeffli<br />

Petaling Jaya, Selangor<br />

"It is perfect because I can perform my prayers in peace."<br />

Maimunah<br />

Abdul<br />

Rahman<br />

Gelugor,<br />

Penang<br />

"It is very clean and<br />

the facilities are good<br />

but instead of<br />

sweeping the carpets,<br />

I suggest they should<br />

vacuum it instead. In<br />

the ladies' prayer<br />

room, there is only one<br />

mirror."<br />

Mohd Hanapiah<br />

Abu Bakar<br />

Kuala Terengganu,<br />

Terengganu<br />

"It is more comfortable<br />

now. The flooring and<br />

carpets are clean and do<br />

not smell."<br />

Tumiran Musa<br />

Sepang,<br />

Selangor<br />

"I've been using these<br />

prayer rooms for the last<br />

four years and I must say<br />

the changes are much<br />

appreciated. I only wish<br />

there was a donation<br />

box like the ones you<br />

often see at other prayer<br />

sites."<br />

107


What's<br />

C onverging<br />

It Starts with A Bang!<br />

KLIA celebrates the 29th SEA Games with KL<strong>2017</strong><br />

Torch Run<br />

Malaysia Airports' employees and people<br />

from the surrounding community within<br />

Sepang celebrated and participated in the<br />

Kuala Lumpur <strong>2017</strong> (KL<strong>2017</strong>) Torch Run in<br />

conjunction with the 29th SEA Games and<br />

the 9th ASEAN Para Games on August 4.<br />

Malaysia Airports is the gold sponsor and<br />

official Welcoming Partner of the Games that<br />

took place between August 19 and 30 and<br />

between September 19 and 23, respectively.<br />

More than 1,000 people were flagged off<br />

at the KL International Airport (KLIA) after<br />

the torch was handed over by Dengkil State<br />

Assemblyman, Shahrum Mohd Sharif to<br />

Malaysia Airports Senior General Manager,<br />

Zainol Mohd Isa. Deputy Minister of Youth<br />

and Sports, Datuk M. Saravanan was also<br />

present at the event to flag off the run.<br />

Zainol said, "We at Malaysia Airports are<br />

proud to be part of the KL<strong>2017</strong> Torch Run<br />

today. This is a historic moment for us, not<br />

only as employees of Malaysia Airports but<br />

also as Malaysian citizens. We are proud<br />

to continue serving the nation especially<br />

during such a momentous occasion of<br />

Malaysia hosting KL <strong>2017</strong>. Our role as one<br />

of the sponsors of KL <strong>2017</strong> is made even<br />

more meaningful as this year is also our<br />

Silver Jubilee year. So, we think it is a fitting<br />

occasion that serves as one of the important<br />

milestones in marking the celebration of our<br />

25th Anniversary."<br />

Apart from ensuring that the excitement<br />

of the Games is felt at the airport through<br />

themed ambiance installation and activation,<br />

Malaysia Airports is also supporting the<br />

facilitation of the arrival of the contingents,<br />

officials and supporters. There were about<br />

60 to 70 roving ambassadors placed at key<br />

touch points at both terminals, KLIA and klia2, to provide operational and directional<br />

assistance. These ambassadors were recruited from staff members who were excited and<br />

proud to do their bit in supporting the country.<br />

The KL<strong>2017</strong> Torch has traversed all over Malaysia since May <strong>2017</strong> and continued its last<br />

run in the state of Selangor before the opening of the 29th SEA Games on August 19.<br />

The high point of the run was when the torch was brought into the Bukit Jalil Stadium to<br />

light up the Games cauldron at the opening ceremony.<br />

Malaysia Airports Senior General Manager,<br />

Zainol Mohd Isa holding the torch while<br />

Deputy Minister of Youth and Sports, Datuk<br />

M. Saravanan (second from left) and other<br />

representatives looks on<br />

108


What's<br />

C onverging<br />

Happy Birthday, Mitsui Outlet Park!<br />

Outlet mall turns two and celebrates with discounts and rewards<br />

Mitsui Outlet Park KLIA Sepang turned<br />

two recently and it celebrated the<br />

anniversary with a host of fun activities,<br />

sale, rewards and discounts up to 90%<br />

from July 22 to August 31.<br />

As part of the 2nd Anniversary Fiesta,<br />

themed ‘Amazing Two Anniversary Sale’,<br />

the Mitsui Outlet Park KLIA Sepang ran<br />

a ‘Count 2 Win’ contest where shoppers<br />

with a minimum spend of RM100 and<br />

above in a single receipt were able to<br />

vie for eight fabulous prizes ranging<br />

from return air tickets to Hokkaido to<br />

GOPRO Action Camera and shopping<br />

vouchers. The highlight for the winners<br />

of this contest is that all prizes come<br />

in pairs! The contest ran from July 22<br />

to August 31 and shoppers needed to<br />

count all the illustrated ‘2’ within the<br />

outlet mall, complete the entry form<br />

and attach the original receipt.<br />

Additionally, during the same period,<br />

patrons enjoyed two hours of free<br />

parking on weekdays (excluding public<br />

holidays) with a minimum spend of RM30<br />

in a single receipt on the same day at<br />

all F&B outlets within the outlet mall.<br />

It was a regular Wednesday but 35 children from the Rumah<br />

Amal Raudhatul Jannah in Banting were smiling from ear to ear<br />

as they took part in a Hari Raya festive celebration organised<br />

by Sama-Sama Hotel KL International Airport (KLIA), recently.<br />

The event which took place on July 12 at the Gateway Grand<br />

Ballroom, Sama-Sama Hotel KLIA was also attended by 200<br />

clients and the hotel's senior management and staff.<br />

The highlight of the event was the presentation of 'duit raya'<br />

and school necessity to the children with a cheque of RM3,000<br />

presented to the principle caretaker, Zawalajam Mashod.<br />

Present at the event were Malaysia Airports Managing Director,<br />

Datuk Badlisham Ghazali, KL Airport Hotel Sdn Bhd Chairman,<br />

Dato Abu Bakar Mohd Nor and Sama-Sama Hotel KLIA General<br />

Manager, Noorazzudin Omar.<br />

MFMA Development Sdn<br />

Bhd Deputy Managing<br />

Director, TJ Cheah said,<br />

"Advocating a factory<br />

outlet shopping mall<br />

concept, the outlet mall<br />

offers attractive discounts<br />

every day of the year and<br />

on special occasions such<br />

as this, savings tipped<br />

over 90%. Located just<br />

6km from KLIA, travellers<br />

may also capitalise on the<br />

offerings and activities as well as gain a<br />

flavour of the local culture and Japanese<br />

hospitality without having to travel to<br />

the city centre."<br />

To add cheer to the celebration, every<br />

weekend from July 29 to August 27,<br />

the mall allowed shoppers with a<br />

minimum spend of RM500 and above<br />

in a maximum of two receipts to redeem<br />

a limited edition novelty gift. Tumblers<br />

were given away on July 29 and 30 while<br />

the month of August saw shoppers<br />

redeeming umbrellas on the 5th, 6th,<br />

12th & 13th and lunch boxes on 19th,<br />

20th, 26th & 27th of the month.<br />

Children created bamboo flutes, paper windmills and Gari Gari<br />

propellers at the Japanese Traditional Art and Craft workshop<br />

Also, with any amount spent at the<br />

Mitsui Outlet Park KLIA Sepang,<br />

children were able to participate in<br />

an exclusive Japanese Traditional Art<br />

and Craft Workshop that comprised of<br />

origami classes. During the bamboo and<br />

paper handicraft workshop sessions,<br />

children were able to create bamboo<br />

flutes, paper windmills and Gari Gari<br />

propellers. They also experienced<br />

Shodo, which is Japanese Calligraphy.<br />

Officially launched on 29th July 2015, the<br />

Mitsui Outlet Park KLIA Sepang houses<br />

many of the choice brands from around<br />

the world and it is the only factory outlet<br />

shopping mall located within Klang Valley.<br />

Spreading Smiles to 35 Children<br />

Sama-Sama Hotel KLIA throws Hari Raya open house<br />

for children from charity home<br />

Guests were also treated to a dinner with Raya dishes and<br />

goodies, a buffet meal specially prepared by the hotel’s culinary<br />

team and Malaysia’s popular artists Achey and Didi Alias were<br />

on-site to entertain guests with fun and laughter.<br />

Children from the Rumah Amal Raudhatul Jannah with Malaysia Airports'<br />

and Sama-Sama Hotel KLIA staff members and management team<br />

109


What's<br />

C onverging<br />

Developing Talents<br />

Malaysia Airports launches comprehensive Human<br />

Resource management solution for its employees<br />

Malaysia Airports recently launched a<br />

comprehensive HR solution to initiate<br />

talent retention and development<br />

within its pool of almost 10,000<br />

employees.<br />

The leading cloud-based SAP<br />

SuccessFactors human capital<br />

management (HCM) solutions will<br />

be deployed with PwC Consulting<br />

Services as the systems integrator<br />

and implementation partner.<br />

The HR solution will encompass<br />

a comprehensive set of modules<br />

such as SAP SuccessFactors<br />

Employee Central, Performance &<br />

Goals, Succession & Development,<br />

Workforce Analytics, Workforce<br />

Planning, Recruitment Management,<br />

Recruitment Marketing, Onboarding,<br />

Compensation, Learning and SAP<br />

Jam Advance.<br />

PwC Senior Executive Director, Devan Nair (left) with Malaysia Airports Managing Director, Datuk<br />

Badlisham Ghazali and SAP SuccessFactors Southeast Asia President, Claus Andersen (right)<br />

Malaysia Airports Managing Director,<br />

Datuk Badlisham Ghazali said, "We<br />

are vested in our employees' growth.<br />

This solution will allow us to become<br />

more agile in executing our HR<br />

strategy as well as keep up with an<br />

ever-increasing pace of change and<br />

demand for new skills. This initiative<br />

is also in line with the broader aim to<br />

digitise our entire enterprise through<br />

big data analytics (BDA). This new HR<br />

solution will be one of many internal<br />

systems that will feed into our BDA<br />

initiative."<br />

SAP SuccessFactors Southeast Asia<br />

Vice President, Megawaty Khie said<br />

"Ensuring high performance and<br />

efficiency is vital to any business in<br />

this digital economy. At SAP, we are<br />

focused on supporting customers who<br />

aim to instil these values in their overall HR management. The<br />

best-in-class SAP SuccessFactors solutions help organisations<br />

approach talent management intelligently with insights gained<br />

from centralised workforce performance data, which supports<br />

a corporate culture of excellence where each employee is able<br />

to thrive. We are proud to include Malaysia Airports to our<br />

roster of customers in this region as we continue to set our<br />

sights on transforming the HR landscape in South East Asia."<br />

110


What's<br />

C onverging<br />

Sharing Joyful Experiences<br />

with Senior Citizens<br />

Malaysia Airports launches Skuad Ceria initiative<br />

at nursing home<br />

Malaysia Airports Managing Director, Datuk Badlisham Ghazali<br />

(centre) with Dengkil Assemblyman, Shahrum Mohd Sharif (fourth<br />

from right) and Malaysia Airports management team at the launching<br />

of the gazebo<br />

The patrons of the Al Ikhlas Old Folks Care and Treatment<br />

Home at Puchong received a pleasant surprise in the form of<br />

a new gazebo, gift hampers and food when Malaysia Airports'<br />

Skuad Ceria paid them a visit on August 17.<br />

Part of their corporate social responsibility (CSR) programme<br />

to contribute to society and local communities within their<br />

operation grounds, Malaysia Airports' newly-launched Skuad<br />

Ceria members provided assistance and support to the senior<br />

citizens living at the home. The Squad comprises Malaysia<br />

Airports employees.<br />

During the visit, Malaysia Airports launched a gazebo named<br />

'Teratak Ceria Malaysia Airports' which is set to be in front of<br />

the home for the comfort and convenience of its residents<br />

to relax and enjoy. The event also witnessed a cake-cutting<br />

ceremony and gift hamper distribution from Malaysia Airports<br />

(Niaga) Sdn Bhd (Eraman). Thereafter, residents were treated to<br />

lunch provided by Sama-Sama Hotel KL International Airport.<br />

Malaysia Airports Managing Director, Datuk Badlisham Ghazali<br />

said, "Malaysia Airports will continue to be committed in<br />

carrying out various corporate social responsibility initiatives<br />

to uphold the company's position as a responsible entity for<br />

local communities surrounding our operation grounds. The<br />

Skuad Ceria volunteer programme was launched in the hope<br />

of raising awareness among Malaysia Airports employees on<br />

societal and local community awareness. "<br />

The home which is run by ex-nurse, Muji Sulaiman, has 37<br />

residents aged between 50 and 90 years and 16 employees.<br />

Muji said, "We are very grateful that Malaysia Airports made<br />

an effort to visit and contribute time and resources with the<br />

residents here."<br />

Residents were happy to receive gift hampers<br />

Al Ikhlas Old Folks Care and Treatment Home, Puchong<br />

Gift hampers and meals were given to the residents of the home<br />

111


What's<br />

C onverging<br />

Gold Award in the Bag!<br />

Malaysia Airports’ Engineering team wins award for<br />

showing improvement in processes within the company<br />

All four winning teams in a celebratory mode after snagging<br />

the Gold Awards<br />

Four Malaysia Airports’ Engineering Team took home the<br />

Gold Award after participating in the Central Region Team<br />

Excellence (CRTE) convention organised by the Malaysian<br />

Productivity Corporation (MPC) between 24 and 25 July at the<br />

Putrajaya International Convention Centre (PICC).<br />

The award recognises teams that present and implement<br />

programmes that increase productivity and innovation within<br />

their organisations.<br />

Winning the award secures Malaysia Airports’ seat for the<br />

national level convention at Genting Highlands which will be<br />

held in conjunction with the annual Productivity and Innovation<br />

Conference Exposition between November 14 and 16.<br />

During the convention’s closing ceremony, International<br />

Trade and Industry Deputy Minister, Datuk Ahmad Maslan<br />

said, “This year's convention was attended by some 569<br />

participants from 70 innovative project groups representing 39<br />

organisations. Some RM52 million have been saved through<br />

the implementation of this innovation initiative.”<br />

Ahmad said the initiative, spearheaded by MPC since 1984, was<br />

created to strengthen creativity and the innovation culture as<br />

well as successfully saving billions of ringgit for the participating<br />

organisations.<br />

This year’s convention saw 68 teams receiving the Gold Award<br />

and the remaining teams receiving the Silver Award.<br />

112


What's<br />

C onverging<br />

Alipay Now at Eraman!<br />

Duty free and travel retail stores partners with Alipay for smooth<br />

online transactions<br />

Malaysia Airports (Niaga) Sdn Bhd, known as Eraman, the largest<br />

duty free and travel retail operator in Malaysia, recently announced<br />

that it partnered with Alipay, the world’s largest online and mobile<br />

payment platform operated by Ant Financial Services Group.<br />

Eraman will now be able to tap into 520 million Alipay active<br />

users; 4.5 million who are Chinese tourists that travel to Malaysia<br />

annually. These Chinese travellers visiting Eraman outlets will be<br />

able to conveniently pay with their Alipay personal QR code via<br />

their smart phone.<br />

In conjunction with this smart partnership, Eraman has<br />

launched a special promotion starting from September 1<br />

until 31 December <strong>2017</strong> whereby all Chinese travellers using<br />

Alipay will be entitled to an e-voucher of RMB100 when they<br />

spend RMB1,000 at participating Eraman retail outlets. This<br />

e-voucher can be redeemed for the second purchase at Eraman<br />

outlets within 24 hours.<br />

Make Kelantan your next state of choice for travels with Malaysia<br />

Airports' Joyful Malaysia initiative – its fourth collaboration<br />

with a state tourism agency, Malaysia Airports is bringing the<br />

Kelantan experience to its terminals in line with its mission to<br />

provide an informative and joyful journey to airport visitors.<br />

From September 9, Kelantan Tourism is showcasing their<br />

cultural heritage through performances such as silat, dances,<br />

dikir barat and wayang kulit on weekends until October 1 at<br />

both terminals in KL International Airport (KLIA). Apart from<br />

highlighting Kelantan’s rich heritage, this initiative is also<br />

meant to promote the state as a premier tourism destination.<br />

To kick-off the collaboration, Culture, Tourism and Heritage<br />

Kelantan Chairman, Mejar (B) Dato’ Md Anizam Ab Rahman<br />

launched the Kelantan Pavilion that is located at the Departure<br />

Meanwhile, Alipay users will also be able to enjoy up to 10% off<br />

for purchases made at Eraman’s Food & Beverage outlets and<br />

its convenience store, EXpress. The discount can be used for the<br />

2nd purchase at Eraman within 24 hours.<br />

Kelantan Tourism makes it a Joyful Malaysia<br />

Learn about the state, experience its culture and watch traditional<br />

performances at KLIA and klia2<br />

Area, Level 3, klia2. Visitors to the airport will be able to<br />

obtain travel information such as hotel accommodation, places<br />

of interest, events, festivals, as well as shopping deals and<br />

promotions in Kelantan at the Kelantan Pavilion.<br />

On top of this, international arriving passengers were also<br />

treated to a special welcome reception at the klia2 International<br />

Arrival Hall. The welcome reception was graced by Md Anizam<br />

and wife Datin Nor Asikin Ahmad, together with Malaysia<br />

Airports Managing Director, Datuk Badlisham Ghazali and wife<br />

Datin Rogayah Ibrahim. The welcome reception saw passengers<br />

being greeted with an exquisite cultural performance by the<br />

Kelantan dance troupe. They were also presented with unique<br />

souvenirs from Kelantan as welcome gifts.<br />

Guests were treated to wayang kulit<br />

(shadow puppetry) performances<br />

Badlisham (right) tries his hand at<br />

painting batik during the event<br />

Malaysia Airports Managing Director, Datuk Badlisham<br />

Ghazali (centre) officiating the Joyful Malaysia initiative<br />

with Culture, Tourism and Heritage Kelantan Chairman,<br />

Mejar (B) Dato’ Md Anizam Ab Rahman (fourth from left)<br />

113


What's<br />

C onverging<br />

KLIA chosen as world's first<br />

hajj pre-clearance pilot project<br />

Saudi Arabian government lends full support for<br />

the first proof of concept<br />

The KL International Airport (KLIA) received another<br />

milestone recently after it was chosen by the Saudi Arabian<br />

government to conduct its first proof of concept (POC) for<br />

pre-clearance of hajj pilgrims at the point of departure.<br />

This is an initiative led by the government of the Kingdom<br />

of Saudi Arabia (KSA) under KSA Vision 2030. The POC<br />

event held on August 24 was witnessed by Transport<br />

Deputy Minister, Datuk Abdul Aziz Kaprawi.<br />

This initiative is aimed at facilitating the arrivals of all<br />

pilgrims into KSA. Specifically, this initiative will eliminate<br />

the need for long queues by pilgrims at immigration points<br />

in KSA as experienced in the past providing them with<br />

more time for their 'ibadah'.<br />

KSA Immigration has been working closely with KSA-based<br />

ELM and Malaysia-based XYBASE to implement this POC<br />

phase. The POC was planned for three days involving the<br />

last three flights of LTH pilgrims beginning with Malaysia<br />

Airlines charter flight MH8146 carrying 287 pilgrims.<br />

All 287 pilgrims under this POC phase went through<br />

immigration clearance by KSA before boarding their<br />

flight in KLIA. Upon their arrival at the Hajj Terminal<br />

King Abdulaziz International Airport, they were escorted<br />

through a special lane without having to go through the<br />

normal immigration clearance there, saving them hours<br />

of waiting time.<br />

Malaysia Airports Managing Director, Datuk Badlisham<br />

Ghazali said, "Malaysia Airports is delighted to be part<br />

of this milestone development. Apart from the fact that<br />

it is in line with our mission to ensure a joyful experience<br />

for our passengers, it is also part of a larger picture to<br />

establish KLIA as a regional hub. Upon a successful POC,<br />

we expect that the live implementation will take place<br />

beginning 2018 and this will definitely make KLIA more<br />

attractive for pilgrims from around the region to depart<br />

from our airport."<br />

Lembaga Tabung Haji Chairman, Datuk Seri Panglima<br />

Abdul Azeez Abdul Rahim said, "We are very honoured<br />

to be involved in this pilot POC as it is a testament to<br />

our reputation in KSA as the best hajj management<br />

organisation. We are highly supportive of this initiative<br />

and hope that the live implementation will go ahead as<br />

planned in order to improve the efficiency of our Hajj<br />

operations and enhance the comfort of the pilgrims."<br />

A passenger part of the Hajj pilgrimage going through the pre-clearance<br />

process at KLIA<br />

Transport Deputy Minister, Datuk Abdul Aziz Kaprawi (second from left)<br />

speaking to the media with Lembaga Tabung Haji Chairman, Datuk Seri<br />

Panglima Abdul Azeez Abdul Rahim (third from left) and Malaysia Airports<br />

Managing Director, Datuk Badlisham Ghazali (right) looking on<br />

114


Tell us what you think!<br />

Experience<br />

In a continuously evolving digital world, the art of printed materials may soon completely lose its touch.<br />

However, amidst it all, those who value the art of reading by flipping through the pages of a material<br />

physically still resonate and with that Convergence has gained momentum and universality since its<br />

inception. Furthermore, our core goals lie in improving content quality and entertain what matters most<br />

to us – you. Tell us how we should serve and stay relevant to you. We're all ears... or should we say, eyes?<br />

01<br />

02<br />

03<br />

How often do you read Convergence?<br />

q Once<br />

q 4 – 5 times<br />

q 2 – 3 times<br />

q ≥ 5 times<br />

How much time do you spend reading Convergence?<br />

q 5 minutes or less q 15 to 30 minutes<br />

q 5 to 15 minutes q ≥ 30 minutes<br />

Where and how did you get your copy of the magazine?<br />

q Airport information counter<br />

q Hotels<br />

q Friend<br />

q Direct Mail<br />

q Web/Online<br />

10<br />

11<br />

What would you like to read in the next issue<br />

of Convergence?<br />

q Interviews with celebrities/corporate figures<br />

q Travelling with children<br />

q Travelling on a budget: Backpackers Edition<br />

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Do you have any other suggestions on how we can<br />

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04<br />

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05<br />

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q 2 – 3 others<br />

q 1 other person q ≥ 3 people<br />

How would you rate the overall design and layout of<br />

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q Excellent<br />

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12<br />

Would you like to contribute to future issues of<br />

Convergence (such as taking part in photo shoots,<br />

providing quotes or being interviewed for a<br />

potential story)?<br />

If yes, please provide your full name, email address and<br />

phone number in the box below.<br />

07<br />

08<br />

09<br />

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in the magazine?<br />

q Excellent<br />

q Poor<br />

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q No Comments<br />

q Fair<br />

Would you read Convergence again?<br />

q Yes<br />

q No<br />

Where would you like to find Convergence apart from<br />

the airport?<br />

q Hotels q Cafes q Medical facilities<br />

Name: _________________________________________<br />

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Alternatively, you can also submit to the Information Counter at KLIA, klia2, Kota Kinabalu International Airport, Penang<br />

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Early submissions will receive a surprise gift from us!<br />

115


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Get The Goss of its Happenings!<br />

Did you know that Malaysia Airports is on social media? Follow us to stay updated<br />

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116


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117


The [F]light Side<br />

The Convergence<br />

Crossword<br />

If you have the time to spare, fill in the blanks, send it in and you<br />

might just be one of our lucky winners!<br />

Across<br />

1 In love with listicles and viral content? This is the news<br />

app you should install.<br />

3 The 98 Commonwealth Games mascot is an Orang<br />

Utan named 'Wira'. What does the name mean?<br />

6 It looks like a doughnut and feels almost like a<br />

doughnut. But, it isn't a doughnut. Which deep-fried<br />

Deepavali sweet are we referring to?<br />

9 Under the British administration, what was Sri Lanka<br />

known as?<br />

Down<br />

2 In the Game of Thrones series, this is the location<br />

where Arya Stark disguised herself as a boy to avoid<br />

capture. Which wedding destination location are we<br />

referring to?<br />

4 Binondo is a city in the Philippines. It also houses the<br />

world's __________ Chinatown.<br />

5 Which market in Beijing will a tea lover insist on going?<br />

7 This resort in Rajasthan is two centuries and three<br />

decades old. Those words in numbers equal to?<br />

8 Borscht is a traditional ____________ soup in Russia.<br />

10 The Kampung Laut mosque in Kelantan was believed<br />

to be built without a key item. What was that item?<br />

Send us your entries via:<br />

Snail Mail<br />

N-2-6, Plaza Damas, 60, Jalan Sri Hartamas 1, Sri Hartamas, 50480 Kuala Lumpur, Malaysia.<br />

Tel: +603-6203 2522 Fax: +603-6203 4522 Email: convergence@acepremier.com<br />

Entries with ALL correct answers will stand a chance to win a mystery prize from Malaysia Airports.<br />

The deadline for all entries is 03 November <strong>2017</strong>. Winners will be notified by phone or email.<br />

118


The [F]light Side<br />

1 2<br />

3 4<br />

5<br />

6<br />

7<br />

8<br />

9 10<br />

Fill in your particulars here:<br />

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Address :_____________________________________________________<br />

_____________________________________________________<br />

City :_____________________________________________________<br />

Postcode :_____________________________________________________<br />

State<br />

Country<br />

:_____________________________________________________<br />

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Cut here<br />

119

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