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Job Title:        E-Commerce Business Lead

Organization:
Women in Technology Uganda (WITU)

Duty Station:
Kampala, Uganda

Reports to: Programs
Manager

About US:

Women in Technology
Uganda (WITU) is a Ugandan registered non-profit whose mission is to empower
young women and girls to become innovative technologists & entrepreneurs
equally influencing Africa’s economy. We do this through offering tools,
resources and opportunities that allow them to thrive.

Job Summary:  We are looking for an innovative, and
team-oriented E-commerce Business Lead to create unmatched eCommerce
experiences for our clients. The eCommerce Product team is focused on
delivering experiences that are both seamless and delightful to shop.

The eCommerce
Business Lead’s main role will be to manage the entire e-commerce presence,
responsible for driving business value through identification, delivery, and
optimization of initiatives supporting the site experience. Primary
responsibilities will include developing and evangelizing product strategy
(search features/payment options/site refresh), execution and measurement of
strategy, and fostering product innovation and improvement through
collaboration. An ideal candidate will have 2+ retail ecommerce experience. A
candidate must have strong communication skills and be comfortable working
cross-functionally and across all levels of the organization.

Key Duties and Responsibilities: 

Delivery 50%

• Dive in when needed taking on ad hoc strategy and research
  initiatives for the eCommerce site (e.g., competitor capabilities
  research, identifying industry best practices and benchmarks, etc.)
• Blend strong business acumen, technical problem solving and agile
  execution in eCommerce environment
• Define the user journey through story mapping and document detailed
  business requirements through user stories and acceptance criteria
• Leads initiatives from start to finish—ideation, vendor selection,
  design, implementation, rollout, and optimization
• Ensures that end product meets quality and business specifications
  for the site
• Participates in day to day tactical work including: gathering
  requirements, writing effective user stories, defining acceptance criteria
  for items
• Ensures that all decisions related to product support business and
  customer objectives
• Actively manages vendor relationships to drive great teamwork, high
  performance, and
• ROI.

Product Strategy
30%

• Owns and drives functionality for 2-3 large areas of site
  experience, serves as product expert for those areas. Responsible for
  product improvements and decisions that maximize value to customers and
  business.
• Engages in on-going consumer research, analysis, and testing to
  identify pain points and opportunities. Translates user needs into product
  strategy.
• Research and identify new opportunities to innovate in eCommerce.
  Looks outward to research, market, competitive set, and vendors to
  identify new opportunities and present to team and stakeholders. Evaluate
  ideas and drive adoption of leading ideas.
• Builds business case for new initiatives
• Consistently tracks and publishes KPIs to measure impact of site on
  women’s lives.

Communication &
Collaboration 20%

• Presents product strategy, data based recommendations, and outcomes
  to cross-functional team and executive leadership. Develops and presents
  on-going performance metrics for product focus areas.
• Works directly with stakeholders leading and collaborating on
  strategy, requirements, and implementation. Ensures buy-in across
  stakeholder and partners
• Evangelizes technology and innovation across organization.

Qualifications, Skills and Experience: 

• Two years of retail (eCommerce) experience and Bachelor’s degree in
  related field
• Experience with Google Analytics or similar product
• Experience with Microsoft Office products
• Must be flexible and have the ability to effectively prioritize
  multiple tasks in a fast-paced environment
• Extreme attention to detail is a must for this position
• Ability to work independently on assigned tasks as well as accept
  direction on given assignment
• Strong communication, teamwork, and cross-functional skills

How to Apply:

We have a Passion
for progress, you work in an entrepreneurial environment where the sky’s the
limit. You develop new workflows, processes, and project concepts. Change is
certain, we are rarely “done” with improvements. If this is you on any of these
roles, please send a cover letter and CV to info@witug.org

Deadline: 30^th September 2020 by 11:59pm

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