Q. I filed for bankruptcy. I owe $8,000 on a car loan, which I want to keep and I have continued to pay through my bankruptcy, But all of a sudden they stopped accepting my calls with a recorded message that said they do not have information on my loan and it hangs up. What can I do?
— Trying to correct
A. It’s possible.
You need to try to contact someone in your lender’s bankruptcy department.
Some companies want individuals who file bankruptcy to file a reaffirmation agreement, which is a new contract stating that the individual will continue to make payments, said Karra Kingston, a bankruptcy attorney in Union City.
Or you should talk to your attorney, if you have one, and as the attorney to contact the company on your behalf, Kingston said.
Email your questions to Ask@NJMoneyHelp.com.
Karin Price Mueller writes the Bamboozled column for NJ Advance Media and is the founder of NJMoneyHelp.com. Follow NJMoneyHelp on Twitter @NJMoneyHelp. Find NJMoneyHelp on Facebook. Sign up for NJMoneyHelp.com’s weekly e-newsletter.