Ryan Hall is the CEO at August Aviation. August Aviation is one of the fastest growing companies in private aviation today.
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Like every investment, considering private travel for your business is one that takes careful consideration and planning. If you want to get the most long-term value, as well as a better overall flying experience, at the price you want, there are several points to consider when working with a brokerage firm.
As CEO of a private aviation company, I have overseen the successful completion of almost 1 million miles of private jet flying on behalf of our corporate clients in the past year. My experience has provided unique insight that allows me to recommend solutions and execute missions for some of the top-performing individuals in the world.
What is a private jet broker?
In the private aviation industry, a broker handles all aspects of your private flight experience. Starting with understanding your needs, a broker is in place to source available aircraft based on your requirements. From there, they will vet operators and flight crews to ensure safety measures have been met and look for any red flags that could de-rail your travel plans. When you select an aircraft, your broker will send you a final itinerary and help with any details you require, such as catering or ground transportation.
For first-time business jet flyers, consider finding a broker you can trust. Not everyone you meet will provide you with the transparency, guidance and level of service you and your organization deserve, especially in an increasingly cluttered market. To avoid any missteps, make sure you communicate these needs for your business’s travel.
1. Timeliness is paramount. Oftentimes, brokers looking to cut costs on their end will utilize an aircraft that is flying multiple legs on the same day. In the case the passengers utilizing an aircraft prior to your trip are late, this will delay your departure. Your broker should fully understand the movement of the aircraft prior to your trip in order to ensure you and your team stay on schedule.
2. Wi-Fi is required. Not all aircraft are equipped with Wi-Fi. Especially when traveling for business, make sure your aircraft not only has Wi-Fi but also make sure it is included in the price, and you will not see a bill for your team using Wi-Fi in-flight.
3. Have your broker leave room in the schedule for departure time flexibility. You and your team are utilizing private travel so you can conduct your business to your highest potential without needing to stress over factors that come with commercial travel. The last thing you want to be saying while taking your time to close the biggest deal in company history or bring a presentation across the finish line is, “we need to rush this to make our departure time.” Make sure your broker understands that business comes first, and you may need to shift your departure time by an hour or two on short notice. With crew rest requirements and aircraft schedules, this is not always a given, but an experienced broker will have the foresight that will give you the flexibility you need to conduct business on your schedule.
Ultimately, building a relationship, placing trust in your broker and trusting them and their team will make for a smooth and easy business travel experience. With open, consistent communication and transparency, you can rest assured that you’re getting the best quality service and ultimate safety out of your business travel experience.
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