Idea in Brief

The Problem

To succeed, at some point almost every worker needs work/life support, and the data suggests that women and people of color need it most. But they don’t receive it—or even learn about company benefits—nearly as often as they should.

The Context

For many companies, the ideal worker remains somebody unencumbered by family obligations, who can adhere to the kind of demanding daily schedules and career trajectories that were standard for white men in the 1950s and have intensified since.

The Way Forward

Companies need to spell out and uniformly offer policies in three areas: flexibility, time off, and childcare. Doing so, studies show, helps workers and managers alike by lowering stress, improving productivity, boosting retention, and increasing diversity.

Corporate programs that support work/life balance promote productivity, reduce turnover, and improve employees’ mental and physical health. That much is well-known. But our research has revealed another benefit: They can also boost your organization’s diversity. In fact, when it comes to increasing diversity among managers, they’re better than the most popular racial-equity programs.

A version of this article appeared in the September–October 2022 issue of Harvard Business Review.