US News

Washington State University threatens to withhold student’s diploma over 1-cent balance

Washington State University threatened to withhold a student’s diploma because she still owed it a pretty penny — as in literally 1 cent.

Senior Katie Lane received an email earlier this month notifying her of the unpaid balance, which could result in “late-payment fees” or even a hold on her diploma.

“I was super freaked out because I thought something went wrong with my financial aid, because the semester just started less than a month ago,” the zoology major told Insider.

“So I was worried not all my financial aid dispersed or there was some sort of issue that I was gonna have to work out,” she added.

But when she logged on to her account, she realized that WSU was a bit penny-wise and dollar-foolish.

She owed a whole cent.

So Lane gave her two cents on TikTok, where she described the predicament.

Washington State University senior Katie Lane said she panicked when she got an email from the school that she had an unpaid balance. TikTok / @lantie

“That’s terrifying! I’m panicking! What charges is it? How much is it? I have like $90 in my bank account. How am I going to pay this?” she said about her initial thoughts.

“Do you not think you could just let this one go? I mean, I guess I’ll enroll in a payment plan,” Lane continued sarcastically. “I have a penny just laying around. I’ll walk in person and give it to them.”

She told the news outlet that she could “pay online, but there’s a $3 convenience fee for paying by debit card and I’d rather not pay 300 times my balance.”

“Do you not think you could just let this one go? I mean, I guess I’ll enroll in a payment plan,” she said sarcastically about the 1 cent she owes. TikTok / @lantie

A university spokesperson told Insider that the small-change missive was a mistake the school was working to fix, adding that students are awarded degrees even with unpaid balances.

“Regardless, no diplomas would be withheld for an unpaid 1-cent balance as a matter of university policy,” the rep said.

“The physical diploma, however, may be withheld from students with unpaid balances of $5 or more,” the spokesperson noted.

A university spokesperson said the unpaid bill was an error that will be corrected. Getty Images

About 6.6 million students in the US have been denied access to their transcripts, sometimes due to having unbalances of $25 or less, according to the outlet, which cited a 2021 piece in the Hechinger Report.

Lane told Insider many people have messaged her about similar experiences over trivial sums.

“I made a TikTok because I think the best way to approach it is just by laughing at it because it is ridiculous,” she said.