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A union seeking higher wages and workplace protections for hotel and event center workers in Anaheim is ready to place the ordinance before the City Council for a vote.
The city’s mostly non-union hospitality workers gathered more than 26,000 valid signatures for the UNITE HERE Local 11-led initiative — far more than the 16,643 that were needed. (File photo by Jeff Gritchen, Orange County Register/SCNG)
A union seeking higher wages and workplace protections for hotel and event center workers in Anaheim is ready to place the ordinance before the City Council for a vote. The city’s mostly non-union hospitality workers gathered more than 26,000 valid signatures for the UNITE HERE Local 11-led initiative — far more than the 16,643 that were needed. (File photo by Jeff Gritchen, Orange County Register/SCNG)
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A union seeking higher wages and workplace protections for Anaheim hotel and event center workers is ready to place a “hospitality worker bill of rights” ordinance before the city council for a vote.

The city’s mostly non-union hospitality workers gathered more than 26,000 valid signatures for the UNITE HERE Local 11-led initiative — far more than the 16,643 that were needed. The city council is tentatively scheduled to consider the measure on May 16.

The council will have the option of adopting the ordinance, sending it back for economic review or denying it. If it opts to deny the ordinance, the measure will be placed before voters as a ballot initiative.

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Los Angeles, Long Beach, Santa Monica, Glendale and West Hollywood have adopted similar hospitality ordinances in recent years, while Irvine became the first Orange County city to do so in 2022.

If passed by the City Council, the ordinance would provide:

  • Panic buttons with a security guard on call, mandatory training and security protocols to protect hotel housekeepers from sexual assault and threatening conduct by guests and others
  • Fair pay when housekeepers are assigned heavy workloads and a prohibition on mandatory overtime after 10 hours
  • A $25 minimum wage for hotel housekeepers and other hotel and event center workers with an annual increase in wage to reflect the cost of living
  • Protections ensuring workers are retained when new owners or operators take over

The push to adopt the ordinance comes as workers across the hospitality sector say they have been forced to perform increasingly burdensome workloads without fair pay as business returns to pre-pandemic levels.

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At the same time, the hotel industry’s profits are soaring as pricing for hotel rooms exceeds the rate of inflation, the union said, and the industry’s revenue per room has surpassed pre-pandemic levels.

Economic impacts

Pete Hillan, a spokesman for the California Hotel & Lodging Association, says the proposed ordinance will have heavy economic impacts for small family-owned hotels in the city and Anaheim’s overall budget.

“If they go to an immediate $25 minimum wage, that’s a 63% increase from the current minimum of $15.50 an hour,” he said. “That’s an extraordinary amount. It would lead to higher costs at small hotels and put some of them at risk of going out of business.”

Hillen said Anaheim’s hotels – most of which are small, family run businesses – generate 58% of the city’s general fund.

“We are advocating that the city send this back for an economic study,” he said.

Inflation’s sting

Unite Here Local 11 represents a small portion of the city’s hospitality workers and many of the non-unionized employees are hurting, union co-President Ada Briceno said.

“Many of them are couch surfing or living in their cars,” she said. “They are one paycheck away from homelessness. They are really getting squeezed right now.”

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Unionized hospitality workers who feel their existing benefits are superior can have their labor contract supersede the ordinance, the union said.

If the law is approved by Anaheim’s city Council, hospitality workers who make beds, cook meals, serve coffee, wash dishes and cater to the thousands of guests who travel to Anaheim’s tourist attractions such as Disneyland and the Honda Center could afford to live in the city where they work, Briceno said.

Irayda Torrez, who has worked as a housekeeper at the Hilton Anaheim hotel for 33 years, applauded the measure.

“I want Anaheim to know that all hotel workers have the right to protections and fair pay for heavy workloads,” Torrez said in a statement. “Housekeepers want to feel respected by having fair pay for our hard work and a wage that accounts for the rising cost of living.”