Capital Bancorp deepens stock market with improved online access

July 11, 2018

Capital Bancorp Plc yesterday unveiled its improved online services and products as part of efforts to provide investors with seamless and direct access to the Nigerian stock market. The formal media launch of the five products and services are expected to also promote Federal Government’s financial inclusion project.

The five products and services included the upgraded Bancorp E-Trade, which allows investors to trade personally and directly at the Nigerian Stock Exchange; online account opening, which provides instant online account opening; Bancorp Mobile, a mobile app for on-the-go trading; live chat that enables investors to get immediate response to their enquiries and self service desk that provides walk-in clients with a personal computer to trade or resolve their transactional issues.

Addressing financial journalists in Lagos yesterday, Head, Stockbroking, Capital Bancorp, Mrs Ayoola Opeyemi said Capital Bancorp places much emphasis on technology as a major driver of the entire global financial market and will continue to introduce innovative products and services in order to attract more investors into the Nigerian capital market.

She explained that investors trading through the online products and services will not incur any extra cost above the normal industry-standard commission payable on stockbrokerage.

According to her, the online products have been enhanced with new features that improve customers’ seamless experience and security of their transactions.

She urged Nigerians to embrace Capital Bancorp’s online stockbroking products and services as they are safe and convenient to use.

Head, Customer Relations, Capital Bancorp Plc, Miss Opeyemi Ojomu noted that Bancorp E-Trade enables investors to take advantage of price volatility by purchasing or selling stocks instantly.

“It is not uncommon that price volatility in the market makes investors unable to take advantage of some stocks instantly at their particular prices. With our upgraded Bancorp E-Trade, we have been able to solve this challenge for our clients. The direct market access allows clients to trade themselves without the intervention of the broker. They key in their mandates which go directly to the floor of the Nigerian Stock Exchange and mandates are executed immediately stocks are trading at clients’ limit,” Ojomu said.

She added that investors can also use the market watch window on the Bancorp E-Trade portal to view live trades, real time prices and total volumes of bids and offers on all stocks with their corresponding prices before making their trading decisions.

She pointed out that Bancorp Mobile is a secure trading application that offers simple and hassle-free trading on equities listed on the NSE and the NASD OTC Securities Exchange at the click of a button.

“Bancorp Mobile enables you to open an account, trade, track your stock position and view transactions anytime anywhere on a mobile friendly interface. Our Live Chat provides opportunity for instant response while the Self Service Desk enables clients that walk in to service themselves,” Ojomu said.

Head, Information Technology, Capital Bancorp Plc, Mr Stephen Akande said all the products and services are secured noting that the products were designed in compliance with current security features to hedge against cyber fraud.

Chief Compliance Officer, Capital Bancorp Plc, Mrs Oluwarinumi Olawale allayed fears of abuse of the products noting that the company has a robust Know Your Client (KYC) policy which allows it to checkmate abuses.

According to her, besides the regular monitoring of transactions, the company usually conducts enhanced due diligence on suspicious transactions and account holders to ensure that all transactions are in compliance with extant financial regulations.

 

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