Black Friday 2020: Americans will spend $10 billion online on the busiest shopping day of the season - up 39% from last year - as people shop from home amid rising COVID cases

  • Research from Adobe Analytics predicts Black Friday online sales will surge 39% compared to spending on Black Friday 2019
  • In normal times, Black Friday is the busiest shopping day of the year, drawing millions of shoppers eager to get started on their holiday spending
  • But the pandemic kept crowds thin at malls and stores across the country Friday
  • The number of people hospitalized surged to its highest levels since the pandemic began, as health experts warned of a dark few weeks ahead
  • The CDC has labeled shopping in crowded stores during the holidays a 'higher risk' activity and says people should limit any in-person shopping
  • Many shoppers turned online to snap up deals rather than in store
  • Thanksgiving Day hit a new record online as spending reached $5.1 billion, up 21.5 percent compared to a year ago, according to Adobe Analytics

Americans will spend a staggering $10 billion online on Black Friday 2020, as stores lie quiet and people shop from home amid a spike in COVID-19 cases.

Research from Adobe Analytics predicts online spending on the busiest shopping day of the season will surge 39 percent compared to spending on Black Friday 2019, providing a small beacon of hope for struggling retailers after months of slumping sales and businesses toppling into bankruptcy.

ADVERTISEMENT

In normal times, Black Friday is the busiest shopping day of the year, drawing millions of shoppers eager to get started on their holiday spending.  

But the raging coronavirus pandemic kept crowds thin at malls and stores across the country this year. 

The number of people hospitalized with COVID-19 across America has surged to its highest levels since the pandemic began and health experts warned the country is in for a dark few weeks.

But while the spike in cases is threatening the economy's fitful recovery from the sudden plunge in the spring and has led to dramatically diminished crowds of shoppers in stores, it's not all bad news for retailers as many customers are expected to turn to online shopping instead.   

Americans will spend a staggering $10 billion online on Black Friday 2020, as stores sit quiet and people shop from home amid a spike in COVID-19 cases. Shoppers look for Black Friday deals at the Ellenton Premium Outlet stores Friday in Ellenton
Staff members wear protective masks at Macy's store in New York while more shoppers stay home and shop online this year
A lone man visits the Shops at Hudson Yards during early opening for the Black Friday sales in Manhattan

Thanksgiving Day hit a new record online as spending reached $5.1 billion, up 21.5 percent compared to a year ago, according to Adobe Analytics, which measures sales at 80 of the top 100 U.S. online retailers. 

Among the most popular items were Lego sets, Barbie toys, and kid scooters, HP laptops, and Apple Watches, according to Adobe. 

The popularity of Netflix's 'Queen's Gambit' has boosted sales for chess-related items by more than threefold compared to the previous month, Adobe said.

And Cyber Monday, the Monday after Thanksgiving, will remain the biggest online shopping day of the year with $12.7 billion in sales, a 35 percent jump, it forecasts. 

The National Retail Federation, the nation's largest retail trade group, has also taken an optimistic view, predicting that shoppers will be looking for reasons to celebrate during this challenging time. 

ADVERTISEMENT

The trade group expects sales for the November and December period to increase between 3.6 percent and 5.2 percent over 2019 compared with a 4 percent increase the year before. 

Holiday sales have averaged gains of 3.5 percent over the past five years.

'After all they've been through, we think there's going to be a psychological factor that they owe it to themselves and their families to have a better-than-normal holiday,' said NRF Chief Economist Jack Kleinhenz.

Retailers were successful in convincing shoppers to spend early by pushing big discounts in mid-October. 

And shoppers have shown their willingness to spend for other holidays like Easter and Halloween.

Research from Adobe Analytics predicts online spending on the busiest shopping day of the season will surge 39 percent compared to spending on Black Friday 2019. Shoppers in Ellenton
Shoppers in Ellenton, Fla. Online sales will provide a small beacon of hope for struggling retailers after months of slumping sales and businesses toppling into bankruptcy

The pandemic has already benefited Amazon, which continues to seal its dominance in the online space as jittery shoppers click on their devices instead of venturing into stores. 

Likewise, big box chains like Walmart and Target that were allowed to stay open during the spring lockdowns fared far better than department stores and other non-essential retailers that were forced to close. 

That disparity helped speed up bankruptcy filings of more than 40 chains, including J.C. Penney and J.Crew, and resulted in hundreds of stores closings.

Department stores and other clothing stores that haven't yet recovered from the closures during the spring will have a hard time making up for lost sales, says Ken Perkins, president of Retail Metrics LLC, a retail research firm.

For the fiscal third quarter, mall-based retailers saw their profits down 20 percent while big box stores and other retailers that operate outside a traditional mall posted a 19 percent increase, according to RetailMetrics' tally of roughly 100 retailers. 

ADVERTISEMENT

For the fiscal fourth quarter, mall-based retailers are expected to see profits down 31 percent, while off-mall stores should see profits up 1 percent. 

Ahead of Black Friday, the Centers for Disease Control and Prevention labeled shopping in crowded stores during the holidays a 'higher risk' activity and said people should limit any in-person shopping, including at supermarkets. 

Instead, the health agency recommended shopping online, visiting outdoor markets or using curbside pickup, where workers bring orders to you in the parking lot. 

A shopper walks through Macy's flagship store at Herald Square an hour after its 6a.m. Black Friday opening in New York. In normal times, Black Friday is the busiest shopping day of the year, drawing millions of shoppers eager to get started on their holiday spending
Black Friday shoppers wait in line to enter an shore that opened at 6am at the Citadel Outlets in Commerce, California. The raging coronavirus pandemic kept crowds thin at malls and stores across the country Friday
Black Friday shoppers wait in line to enter an shore that opened at 6am at the Citadel Outlets in Commerce

Many retailers closed their doors on Thanksgiving Day but beefed up their safety protocols to reassure wary customers about coming in on Black Friday. 

Stores have also moved their doorbuster deals online and ramped up curbside pickup options as a last grasp at sales before the year ends and they head into the dark days of winter with the pandemic still raging. 

The nation's main shopping districts were much quieter than usual this Black Friday.  

Macy's Herald Square in New York featured such deals as 50 percent off handbags and 60 percent off women's and men's coats, but there was just a trickle of shoppers at around 7 a.m., an hour after the store opened. 

There was no one in line at the service area where customers pick up their online orders and workers could be seen sanitizing door knobs and windows. 

The scene looked similarly empty at the nearby Manhattan Mall.

At the Garden State Plaza mall in Paramus, New Jersey, parking spots were easy to find shortly after the mall opened at 7 a.m. 

ADVERTISEMENT

Inside, there was a line at video game store GameStop and several police officers were stationed to control the crowd.

Things were more quiet at a Walmart in Saddle Brook, New Jersey. 

The nation's largest retailer has been offering its best deals online this month to deter any crowds from showing up on Black Friday.

Shoppers wear protective face masks as they look for Black Friday deals at the Ellenton Premium Outlet stores in Ellenton, Fla. Many shoppers are expected to turn to online shopping instead of in-store this holiday
Ellenton shoppers. The CDC has labeled shopping in crowded stores during the holidays a 'higher risk' activity and says people should limit any in-person shopping
A Black Friday shopper uses her smart phone to film herself shopping for handbags at a Furla store along Fifth Avenue. Many shoppers turned online to snap up deals rather than in store
A lone man wearing a mask walks past a 'love' and 'believe' sign outside of Macy's Friday. Thanksgiving Day hit a new record online as spending reached $5.1 billion, up 21.5 percent compared to a year ago, according to Adobe Analytics

Mike Mitchell went to a Walmart in Greensboro, North Carolina at 7:30 a.m. expecting to see it packed and the doorbuster deals gone like past Black Fridays. 

Instead, the lot was mostly empty. What he wanted - a ride-on battery powered Chevy truck for his daughter - was still in stock, even though it was discounted to $98 from $149.

'It was kind of surprising,' he said. 'There was no line. It was very easy.' 

At a popular shopping area in Pinellas Park, Florida, several storefronts were empty, and the only line was at a plasma donation center. 

Several hundreds shoppers were lined up ahead of the 8 a.m. opening at Mall of America in Bloomington, Minnesota, a far cry from the usual crowd of several thousand on a normal Black Friday.

The smaller crowds were planned, said Jill Renslow, Mall of America's senior vice president of business development. 

The mall spread out the Black Friday deals over eight days, kicking them off the Monday before Thanksgiving. 

Renslow said many retail tenants pivoted more online and added curbside pickup. 

How the holiday normally looks: Shoppers enter the Macy's flagship store in New York last year

She said she was confident that many tenants, particularly those that focus on health and wellness, casual apparel and home, will have a strong holiday season despite the smaller crowds.

ADVERTISEMENT

'It feels good, and it's the right thing to do to keep everybody safe,' she said. 'Everyone is shopping a little differently but that's OK.'

Neil Saunders, managing director of GlobalData Retail, agreed that 'Black Friday is still critical'. 

'No retailer wants it to be tarnished. It's still vital to get their consumers spending and get consumers into the holiday mood.'  

Even before the pandemic, the day after Thanksgiving has been losing its luster as the unofficial start to the holiday shopping season for the past several years, with more stores offering holiday discounts throughout the month. 

Still, Black Friday has remained the busiest day of the year, according to ShopperTrak, and is expected to hold that title again this year. 

Coronavirus cases are surging across America as the nation enters the holiday season.

The number of people hospitalized with COVID-19 reached a record 90,481 yesterday after consistently setting new highs for the past five weeks.

The seven-day rolling average for deaths is currently just over 1,600 and the average daily infections are at 174,000. 

On Thanksgiving Day, the US recorded a total of 110,611 new cases and 1,232 deaths. The figures are considerably lower than previous days in the past week, which is down to a lag in reporting due to the holiday.

Currently, 120 Americans are being infected every minute and 70 are dying each hour across the country. 

Most Read News

Primary school teacher, 50, pretended she had COVID after killing cheating boyfriend during sex game...

Welcome to Britain's strictest estate: How neighbours have to follow a 32-page handbook of rules...

Huw Edwards resigns from £439,000-a-year BBC News at Ten role on 'medical advice' nine months after...

Stomach-churning moment sewage overflows from mother's toilet - leaving her with a £30,000 bill and...

Parliamentary researcher, 29, is charged with spying for China: GP's public school boy son is...

Brit, 22, plunges to his death from fifth-floor hotel balcony during holiday with girlfriend, 33, in...

'Boy in the attic's' mom's harrowing final words before she died of a broken heart are revealed - as...

Rebel Wilson says member of the royal family who was '15th or 20th in line to the throne' invited...

Paedophile TV weatherman Fred Talbot who abused young boys is seen shopping at Waitrose after being...

Royal fans are left disappointed by no new picture of Prince Louis as he turns six, as William and...

Family of young person at the centre of Huw Edwards BBC scandal vow 'this is not the end' as they...

Has the Rainey Street ripper struck again? Fresh fears of Texas serial killer as two more bodies are...

Family pay tribute to 'incredible mother and cherished daughter' who was found dead at luxury...

Yobs armed with catapults terrorise a quiet Surrey village - and have even targeted a FUNERAL in...

Drunk businesswoman, 39, who glassed a pub drinker after he wrongly guessed she was 43 is spared...

Rwanda Bill is FINALLY passed by the House of Lords with unelected peers bowing to MPs after months...