LG Microwaves Reviews

After our old Sharp microwave decided to say it had had enough we bought an LG LMC2075ST 2.0 cu/ft model. Well 2 months from the day a year ago the magnetron has decided it doesn't want to play. Customer service flat out said no way I can have the replacement part, which is covered for 10 years but I will need to take it to one of their "Authorized Service Centers" of which there is not one around my area. I can purchase one from parts suppliers for about $90 but not cost effective to do so. I guess they don't care about keeping customers because they just lost one. They really don't care. Oh and to top it off, both agents on chat acted like they had some other place to be as they were continually asking me if I was "Still there" and got booted out of the chat both times. DON'T BUY LG.

I purchased an over the range LG microwave a couple months ago along with the matching stove/oven. Have not used either daily. The framework at the bottom of the door has melted in front of the lighting mechanism that illuminates the stove top. Repairmen feel it is due to the burners below the microwave. I previously had same set up with a Whirlpool microwave and stove for years without an issue. When the microwave light is turned on for any period of time it becomes too hot to touch the metal or glass piece over light. I am told they will replace the door but then will not honor any reoccurrence or any other possible defect with microwave. It seems that this is a safety issue and should be manufacturer's recall due to defect in engineering.

Had to replace not just the handle but the entire handle assembly. Called customer service and they did nothing. This is the 5th handle assembly I had to replace in two years. Would never recommend or purchase any LG appliances ever again!

My LG microwave died after only 4 months. I called LG the next morning. After waiting 25 minutes to speak with an agent, following his "diagnostic" instructions, and sending him photos of my purchase receipt and the stickers on the back of my unit, he told me that I would be receiving a check to reimburse me for the cost of the unit (because the repair cost would exceed the replacement cost). He said that I would be receiving confirmation via text or email. I received no confirmation, so I sent a text. No response. Three more texts over the course of the day. No response.

My wife had taken food out of the microwave when she smelled smoke and looked at the flames coming out of the LG microwave!! She tried to put out the fire. Eventually the flames subsided and she opened the door and the microwave was destroyed!! It's very lucky that the house could have went up in flames!! And she would have perished in the fire. She had the microwave turned off and it was cleaned so why would it randomly catch fire? This is a major problem and I bet we aren't the only one!! It will be a cold day in hell before I would ever consider any LG product!! The model number is LMVM2055ST and serial number is609kmvp.

Bought LG microwave from Home Depot. Fails 5 months later taking 2 months to repair. (It costs $151 for labor and $79.74 for the part which was covered by the LG warranty). After 365 days the control panel fails again. I called LG 7 times with none of the promised return calls. I was given a case number, an escalation case number and finally a Presidential Liaison team case number. The final call resulted in me finding out the previous calls did not actually inform the LG management of my requests.

My LG microwave and oven combos microwave stopped working in Oct 2021. We put in a service request which was covered under our 1 year LG manufacturer's warranty and had a service company come to our home and determined that the microwave needed repair. After several week I called the company called Dave’s (in Maryland) and they said the LG parts are on back order. Tacia, a rep for LG called me to ask about repairs status and I stated the situation and the delay due to parts being unavailable. So I waited and according to Dave’s the parts are now available but my order has been canceled and they couldn’t determine why. So I called LG and they say that I’m responsible to pay for the repair. I need help. This makes no logical sense and no one is helping me.

I called Lg today to get my microwave handle fixed. I told the gentleman that Lg had replaced the door once due to the plastic coming off the door, this time the plastic came off the handle where the bottom of the handle comes out of the door. We're not hard on our appliances and the repair man on the previous repair said because the microwave sits over the stove the heat tends to do this, hmmmm! So my extended 5 year warranty is only good on electrical and mechanical. So when the top comes off I will not be able to open the microwave, that would be mechanical! First time I've ever wasted my money on an extended warranty! I bought a whole Lg kitchen appliances at the same time, never again!

I have purchased a LG Microwave Oven model MS4266OBS from Good Guys in 2018. The following statement is printed on the glass door of the MW oven: "Smart Inverter Magnetron 10-year Warranty" - Please see the picture attached. It doesn't say either Part only warranty or Limited Warranty. My LG MW oven does not heat after 4 years. LG Customer support asked me to perform a quick test and they determined that the Magnetron is faulty and need to replace. They also told me that they do provide the part free of charge but I have to pay for the labour. When I mentioned what is printed on the glass door of the MW oven, they said I need to refer to the operations a manual that comes with the MW oven to get full details of the 10-year warranty and it's my faulty as I have not read the operations manual before making the purchase.

Looks great and working perfectly so far. Only complaint is no interior light while cooking. But I guess that’s actually a good thing! Is beautiful and installation was easy. Very pleased with our new LG over range microwave.