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Facebook's crisis response tools get extended to WhatsApp

Dalvin Brown
USA TODAY

Facebook is expanding the way people in disaster zones can request help. 

Earlier this week, the social networking giant extended part of the platform's "Crisis Response" widget to WhatsApp. The move would mean people in areas with poor connectivity can alert friends and family about what's happening through WhatsApp, which is widely used in countries like India and Brazil.

Previously, users could only request or offer help during a disaster via Facebook and its Messenger app. Now, some of that functionality is being offered on WhatsApp, though the integration is fairly light, according to TechCrunch. 

Emily Dalton Smith, Facebook's head of social impact product, told Mashable that extending tools to WhatsApp would be especially beneficial in areas where it might be the only accessible messaging tool. 

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Facebook will also be adding information about commute patterns and tourist populations to its disaster maps, which are used by emergency respons organizations to deliver medical supplies. 

For years, Facebook's Crisis Response microsite has been ground zero for tools that help keep friends and families connected during crises such as floods, earthquakes and mass shootings. For example, the "Safety Check" tab lets users notify others that they are safe during or after catastrophes.

And the Fundraiser tool lets people donate money to areas and causes that need it.

Photos and memories help keep people on Facebook.

Follow Dalvin Brown on Twitter: @Dalvin_Brown. 

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