Tommy John Reviews

Anybody foolish enough to pay 40 odd dollars for a pair of underwear, made in countries that probably cost them $5.00 MAX to manufacture has a lot more money than brains!!! I could almost see them costing $12-$16 each. IF THEY WERE MADE IN America!!! People ** about the economy! Yet they continue to support products that are made in countries like China and others not far away!! Just 50-60 years ago China had a hard time feeding its people!! But now the average citizen can take vacations abroad!! Which is something that they didn't even dream about 50-60 years ago!! Just look around your home!! You'll be hard pressed to find anything that's NOT made in China!!!

I’m completely unimpressed by the durability of TJ men’s underwear. I find that it’s closer to disposable than long lasting. Therefore it should be much cheaper to buy. I’m old, so I’m used to underwear that lasts for years, not months. Very disappointing and I’ll have to switch brands now that the TJs are self destructing. Not happy.

The customer service for Tommy John’s is terrible. I tried to process a return online, which did not work. I called Customer Service and was on hold 25 minutes. Finally, the representative said she would email me a return form, which never came. I often rate a company on how well they treat their customers. Tommy John’s has terrible customer service and I will not be doing business with them again.

Updating my review to 3 stars as customer service reached out and offered to send me a pair of joggers in another style. I think the original product was a miss and should have been vetted more thoroughly, and I hope in the future they won't remove any negative reviews (my original review on their site has been restored). Appreciate that they took my comments here seriously.

I have purchased many pairs of Tommy John underwear for myself and my family. The males report no issues, but my daughter and I have underwear that does not hold up with laundering. After 4 or 5 washes (on a gentle handwash cycle), they have lost their waist and leg elasticity and have holes in them. I loved them because they are so comfortable, but not worth the price if they don't hold up.

Tommy John customer service reached out promptly to replace my defective items. I received the replacements and am going to give the company another try.

I placed an order and it was lost in shipping. They reordered…It also got lost. I gave them one more chance and it also never got delivered. They did refund my money but I lost no money with the exchange. Do not purchase from this company.

2 of the 3 pairs ripped within 2 months due to friction between the legs, looks like cheap see thru material. Do not waste your money on these. They will not last!! Called tech support and won't do anything for me. Claims they are not made for active wear or sports. Apparently, not made for any movement it seems.

I love the fit of my Tommy John Cool Cotton briefs, but every pair rips or has holes in them within a month. I have about 10 pairs that I have bought over time and all of them have holes or rips. I am hesitant to buy any more as they are not cheap, but I am very disappointed with the overall quality.

I’ve been wearing Tommy John underwear since 2015 and have spent hundreds of dollars on their underwear for myself and my wife. The underwear used to be so high quality and would last for years. Only recently I had to retire one of the first pairs I had, a pair of red cool cotton briefs my wife bought me for Valentine's Day 2016.