Action could cause tube stations to close at short notice on Friday and into Saturday, says TSSA union ...

Indiana needs thousands of poll workers to staff its more than 5,000 precincts on Election Day, according to the Secretary of ...

HubSpot Inc. today introduced new artificial intelligence tools designed to boost the productivity of marketing, support and ...

This article explores three key strategies frontline teams can employ to enhance customer experiences and drive customer ...

PHILADELPHIA, PA / ACCESSWIRE / April 26, 2024 / ACT (Advanced Call Center Technologies, LLC), a total experience (TX) ...

Operators and owners of Shell Service Station were recently rewarded when the local distributor, Vivo Energy Namibia awarded Omega Service Station as the best station of the year. Among the other ...

A popular regional grocery chain nearly bested Chick-fil-A in a new ranking of companies with the best customer service.

Pokemon GO has update many players with Niantic's new update messing up avatars for players and they will do nothing about it ...

InvoiceCloud, a leading solution for digital bill payment services, has received category wins for Customer Service Department of the Year in the 22nd Annual American Business Awards®, and Customer ...

Berlin-based artificial intelligence customer service automation platform Parloa GmbH said today it has raised $66 million in ...

Whenever you call a customer service contact center, the team on the other end of the line typically has three goals: to ...

Conversational AI platform Parloa has nabbed $66 million in a Series B round of funding, a year after the German startup ...