IT Help Desk Services

We are your one-stop shop for all Information Technology needs. We have over 20 years of experience providing IT support for small and medium businesses in the San Francisco Bay Area. Our IT Helpdesk team is well-versed in the tech support requirements of all kinds of modern-day businesses.

Our ongoing IT Help Desk Services include, but aren’t limited to:

  • IT Help Desk Support

  • On-boarding and off-boarding of staff

  • IT Security, Network Security, and Cyber Security

  • Network and WiFi support

  • Data Backup and Recovery

  • IT Inventory and Device Management

  • Conference Room Setups and Support

  • ISP Support

  • G Suite and Office 365 Migrations and Support

  • VoIP and Unified Communications Support

  • Software Deployment and Management

We also undertake short-term IT projects such as:

  • Office Moves

  • Network Setup or Upgrade

  • Conference Room Setup or Upgrade

  • Server Migration or Upgrade

  • G Suite and Office 365 Migrations

IT Services Pricing

We understand that the IT services needs of your company can fluctuate. This is especially true when your company is rapidly growing. So, we offer you ongoing IT support services with a simple tiered pricing plan - the more you use our service, the better rates you get. You can scale up or down your usage as much as required without worrying about the IT services cost.

Schedule A Time To Speak With Us


Or use the form below to send us your message or queries.

Get in touch with our IT Services specialists

Read Our Privacy Policy, and Terms

Jones IT is the top IT services provider in the San Francisco Bay Area. But don't just take our word for it. Here are a few samples of our awesome customer reviews:

READ MORE JONES IT REVIEWS >>

Why You should Hire a managed it service provider?

Whether you are running a law firm, a nonprofit, or a startup, your focus should not be on IT management. Instead, you should focus on how IT can enable you to achieve your business goals. This is where Managed Services offer a practical solution.

Hiring outsourced IT support specialists for managing IT operations is a big step for small business owners. But every business needs to consider this at one point or another. An experienced managed service provider will help you to avoid the common IT challenges and prepare you for future growth. Instead of getting overwhelmed by the various IT challenges that growing companies face, you will be able to use technology to enhance efficiency and productivity.

Remember, all the technology in the world isn’t worth anything if it doesn’t boost your productivity and help you achieve your business goals.

Why Jones IT is the preferred IT Services PROVIDER in the San Francisco Bay Area?

Our IT service desk team is just a call away if you need remote IT help desk support for even that little thing that is getting in your way. We also do weekly onsite support and take a proactive approach to IT to prevent downtime before it occurs.

Jones IT is the preferred IT company in the San Francisco Bay Area for hundreds of businesses. Our IT services deliver more benefits to our clients than is apparent to a casual observer.

Some of the immediate benefits of our IT services are:

  • ReduceD Cost of IT Operations

Hiring tech talent is tough. Moreover, training and retaining IT staff is expensive, especially in San Francisco. And temporary employees you hire don’t always live up to expectations. Outsourcing your IT operations to Managed IT service providers lets you budget effectively by reducing human resources and administration costs.

  • Access to High-Quality IT Support Specialists

As a Managed IT Services provider, Jones IT maintains a roster of highly qualified and certified professionals. Our IT consultants go through a rigorous training and certification process to ensure the best service for our clients. Jones IT has over one and a half decades of experience providing IT services to businesses.

  • Faster and efficient Implementation Of IT Projects

Companies that try to accomplish all IT activities in-house end up having much higher research, development, and deployment time. This ends up increasing their cost, which either cuts into profit or is ultimately passed on to customers. As a quality managed service provider, Jones IT has all the necessary resources to start IT projects right away. Not only do we have IT consultants with the right skills and experience, but we also have a long-standing relationship with equipment suppliers that ensures lower lead time for equipment delivery. Irrespective of the scale or complexity of the project, our experienced consultants can deliver the project in a much shorter time than in-house IT teams.

  • Level the Playing Field with larger competitors

Small business owners on their own can never match the in-house IT support that large companies can afford to maintain. The cost of maintaining an IT department staffed with specialists in IT Security, Network and WiFi, Hardware, Software deployment, Inventory Management, and all other requirements of modern businesses is unimaginable for small businesses. However, outsourcing IT operations to Managed Service Providers enables small businesses to act “big” by providing them with the same level of expertise and technology that larger companies enjoy.

  • Stay On Top Of Cybersecurity and Compliance

IT Support providers manage much of your business risks as they are aware of the industry standards and requirements. By outsourcing your IT security to a qualified service provider such as Jones IT, you can rest assured that your IT security risks are minimized. Further, as the IT security experts, it is our job to stay informed and therefore we are able to recommend how best to avoid risk and ensure compliance even if the regulations turn on a dime.