USPS

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Customer Service

If you have any question regarding the delivery process of a package, call 1-800-275-8777.

What is the reason for no tracking records?

The most common cause of no tracking records is incorrectly typed tracking number. It is advised to check with the sender if you are not sure what the number is. Besides, it takes up to 24 hours for a new package to show up in the system.

What are the hours of delivery?

It is advised to check with local office for accurate results, because the hours of delivery vary by product and location.

About the United States Postal Service (USPS)

The United States Postal Service (USPS) is an independent agency of the federal government responsible for providing postal service in the United States. It delivers mail and packages to individuals and businesses across the country, operating a vast network of post offices and distribution centers.

Tracking Number Format of USPS

The tracking number format for USPS (United States Postal Service) can vary depending on the service used, but the most common format is as follows:

22 characters long
Begins with "9" and ends with "US" (e.g., 9400 1000 0000 0000 0000 00)
It may also include additional letters and numbers in between, depending on the service level and origin of the shipment.

There are other formats for specific USPS services like Priority Mail Express, Certified Mail, etc., each with its own unique format.

What Does the USPS Tracking System

The USPS tracking system is a user-friendly solution crafted to ensure your peace of mind when sending or receiving packages internationally. With just a unique tracking number, you gain immediate access to real-time updates on your package's location. Whether it's being processed at the point of origin, in transit on a flight, or has arrived at the local post office, USPS tracking provides comprehensive coverage.

This transparency not only keeps you informed but also empowers you to plan effectively. For instance, if you anticipate a business shipment, having insight into its estimated arrival time enables you to make necessary preparations.

USPS Tracking Status

Status	Description
Shipping Label Created, USPS Awaiting Item	The package's shipping label is made, and it will be transferred to a USPS facility soon.
Arrived at Post Office	The package is at a local office and is ready to be delivered.
Arrived at USPS Regional Facility	The package has reached a regional facility or a distribution centre.
Departed USPS Regional Facility	The package has left a regional facility or a distribution centre.
Arrived at USPS Facility	The package has reached one of USPS' facilities.
Processed Through Facility	The package has been processed or registered at a facility and is ready to be shipped overseas.
In Transit to Next Facility	The package is on its way to another facility.
Arrived Shipping Partner Facility, USPS Awaiting Item	The package has been picked up by a third-party courier and will soon be delivered to USPS for the final delivery.
Departed Shipping Partner Facility, USPS Awaiting Item	The package has left the third-party courier and is on its way to USPS for the final delivery.
Out for Delivery	The package is being delivered.
Out for Delivery, Expected Delivery by	The package is being delivered and will be delivered at the given time.
Delivered, In/At Mailbox	The mail, postcard, or package is in your mailbox and has been delivered to you.

How long does the USPS package take to deliver?

USPS orders or packages do not have an exact estimated time of delivery due to variations in volume and package locations. However, all USPS packages are scheduled to be delivered by 5:00 pm local time on Mondays through Saturdays. It's important to note that Priority Mail Express and Amazon packages are exceptions and may be delivered on Sundays.

USPS Domestic Delivery Time

USPS Domestic Services	Delivery Time
First Class Mail	1 to 5 working days
First Class Package Service	1 to 3 working days
Priority Mail	1 to 3 working days
Priority Mail Express	1 to 2 days (usually gets delivered on Sunday)
USPS Retail Ground	2 to 8 working days
Media Mail, Bound Printed Matter, and Library Mail	2 to 8 working days
Package Select and Package Select Lightweight	2 to 9 working days

USPS International Delivery Time

USPS International Services	Delivery Time
First Class Mail International	varies on destination
First Class Package International	varies on destination
Priority Mail Express International	3 to 5 business days
Priority Mail International	6 to 10 business days
Global Express Guaranteed	1 to 3 business days

Frequently Asked Questions (FAQs)

Q: What should I do if my USPS package is marked as delivered but I haven't received it?

A: If your package is marked as delivered but you haven't received it, first check around your property, with neighbors, or in common areas where the package might have been left. If you still can't locate it, contact your local post office or submit a missing mail search request online.

Q: Can I change the delivery address for my USPS package?

A: Yes, in most cases, you can request a change of delivery address for your USPS package. You can do this by using the USPS Package Intercept service for a fee, or by contacting the sender to request an address change before the package is shipped.

Q: Can I redirect a USPS package to a different address after it has been shipped?

A: Yes, you can request to redirect a USPS package to a different address using the Package Intercept service for a fee. However, this service is subject to certain conditions and may not always be available.

Q: What should I do if my USPS package is damaged or lost during shipment?

A: If your USPS package is damaged or lost during shipment, you can file a claim with USPS for reimbursement. Make sure to keep all packaging materials and documentation, including the tracking number and proof of value, when filing a claim.

Q: Can I schedule a specific delivery time for my USPS package?

A: USPS does not offer the option to schedule specific delivery times for packages. Delivery times are based on the standard delivery schedule of the postal service in your area.

Q: What happens if my USPS package is undeliverable?

A: If a USPS package is undeliverable, it will be returned to the sender if a return address is provided. Otherwise, it may be held at the local post office for a certain period for the recipient to claim, or disposed of if unclaimed.

Q: Are USPS packages insured?

A: By default, USPS Priority Mail and Priority Mail Express packages include insurance coverage up to a certain value. Additional insurance can be purchased for other services or for packages with higher values.