Student Guide

Accessing Starfish

Starfish is available for all current RIT students. You can access the Starfish system through either myCourses or SIS. 

IMPORTANT: You must disable the pop-up blocker in all browsers. Please note that Chrome is the preferred browser for Starfish. If you experience difficulty when trying to schedule an appointment in another browser, it is recommended that you log out and log back in using Chrome.

Video Instructions

Access Through myCourses

Follow these steps to access Starfish through myCourses 

  1. Navigate to myCourses
  2. Log in using your RIT username and password
  3. Scroll down and click on the Starfish icon on the right-hand side of the page
    Starfish at the top. Green square underneath on the left side with a big white star in the top of the square and a smaller green star inside of the white one. Starfish written on the bottom of the square. Faculty, undergraduate students, and advisors can click here to access Starfish, RIT’s academic alert system.  This is written to the right of the square.  Below the text reads, Visit the Starfish site for additional information, user guides, and FAQs: http://www.rit.edu/starfish. Next, Need Assistance? Contact Starfish support: starfish@rit.edu. Last at the bottom of the image, Starfish is not a myCourses tool. Please use the support contact above for questions and support.

Access Through SIS

Follow these steps to access Starfish through SIS

  1. Navigate to www.rit.edu/sis
  2. Click on Student Information System
  3. Log in using your RIT username and password
  4. Click on the Starfish icon on your Student Home page
    Green square with a white star covering the top and middle of the square with a smaller green square inside of the white one. Starfish is written at the bottom of the square.

Common Access Errors

Access Denied Error

If you are trying to log into Starfish and have never logged into SIS, you may experience the error message below

White rectangle with three lines of words centered in the middle of the page. The first line says “Your RIT account does not have access to the Starfish system.” This line is highlighted grey. The second line says “The system is designed for use by undergraduate students, instructors teaching in the current term, academic advisors, faculty advisors, and support advisors.” The third and final line says “For more information, please visit http://www.rit.edu/starfish or e-mail starfish@rit.edu.”

Please log in to SIS and wait until the next day to allow time for your information to sync from SIS to Starfish.