DALLAS — Look out, American Airlines flyers!
There is a new set of amenities and upgraded seating experiences being rolled out soon ahead of the summer travel season. The Fort Worth-based airline announced Wednesday a new, reimagined amenity kit series and bedding, and savor new dishes, as well as an elevated experience with the arrival of new Flagship Suite seats.
American Airlines Flagship Suite experience
American Airlines flyers onboard future Boeing 787-9, 777-300 and Airbus A321XLR aircraft can experience a new interior with the Flagship Suite seat and refreshed seats and amenities across Premium Economy and Main Cabin.
"Customers traveling in the Flagship Suite seat will be surrounded by comfort and convenience including wireless charging, Bluetooth capability and multiple storage spaces. With standard features such as lie-flat seats and direct-aisle access, American has modernized the experience by adding privacy doors and the ability to relax in a chaise lounge position, making the Flagship Suite seat a personalized experience in the skies," American Airlines said in a release.
Customers looking for even more luxury will be able to further enhance their experience with a distinguished front row experience on new Boeing 787-9 and retrofitted 777-300 aircraft through the Flagship Suite Preferred seat, AA officials said. This seat will offer customers expansive space, several storage areas and exclusive amenities like a Nest Bedding mattress pad, a throw blanket, a memory foam lumbar pillow, Nest Bedding pajamas and an exclusive amenity kit featuring additional skincare products from Thirteen Lune by Joanna Vargas and Relevant.
Here is a look the Flagship Suite Preferred seat experience:
“We thoughtfully curate each element of the onboard experience so every customer can look forward to the time they spend in flight,” said Kim Cisek, American’s Vice President of Customer Experience. “Part of the magic of travel is connecting our customers to the people and experiences that matter most to them. We’re taking that concept to the skies by introducing a new, dynamic onboard program that’s inspired by feedback from our customers and team members.”
Customers traveling in Main Cabin will enjoy new 4K seatback screens and new Bluetooth connectivity and AC and USB-A/USB-C charging ports. All customers will be able to browse high-speed Wi-Fi and watch up to 1,500 free entertainment content offerings.
A look at American Airlines new amenities
Beginning Memorial Day Weekend, onboard of more than 300 international and transcontinental flights, flyers can experience a new amenity kit in Flagship First Class, Flagship Business Class and Premium Economy cabins.
American’s primary amenity kit will be available yearlong for customers flying in premium cabins. The airline says that the kit will "include staple amenities customers have come to expect while in flight, such as a toothbrush, dental kit, eye mask and earplugs, in addition to new and evolving skincare products and offerings."
American will cycle new brands and products within the kits for customers in all premium cabins, creating a unique customer experience several times over, based directly on customer feedback.
Wide-body aircraft amenities
Flagship First and Flagship Suite Preferred seat Flagship First
- Joanna Vargas hand and body lotion
- Joanna Vargas face mist
- Relevant lip balm
- Relevant refreshing towelette
- Foldable wheat straw and toothbrush
- Miradent toothpaste
- Tube socks
- Eye mask
- Ear plugs
Flagship Business
- Joanna Vargas hand and body lotion
- Relevant lip balm
- Foldable wheat straw and toothbrush
- Miradent toothpaste
- Eye mask
- Ear plugs
Premium Economy
- Joanna Vargas hand and body lotion
- Relevant lip balm
- Foldable wheat straw and toothbrush
- Miradent toothpaste
- Eye mask
- Tube socks
- Ear plugs
Narrow-body aircraft amenities
Flagship First
- Joanna Vargas hand and body lotion
- Relevant lip balm
- Foldable wheat straw and toothbrush
- Miradent toothpaste
- Eye mask
- Ear plugs
Flagship Business
- Joanna Vargas hand and body lotion
- Relevant lip balm
- Foldable wheat straw and toothbrush
- Miradent toothpaste
- Eye mask
- Ear plugs
A look at American Airlines new elevated bedding
Customers will travel in elevated comfort with new bedding, pillows and sleepwear.
Those traveling in Flagship First Class on international flights will continue to enjoy a set of pajamas, based on feedback that 80% of first class customers value having pajamas onboard, American Airlines said in its release. In addition, travelers in Flagship Business Class on all international flights will now enjoy slippers onboard, instead of only on ultra long-haul flights.
Customers in all cabins, including Premium Economy and Main Cabin, will enjoy enhanced bedding, with cabin-specific options such as lumbar pillows, throw blankets, premium duvets and fleece blankets — all developed from premium brands that are leaders in their space.
Wide-body aircraft bedding and sleepwear
Flagship First and Flagship Suite Preferred seat Flagship First
- Nest Bedding mattress pad
- Nest Bedding slippers
- Duvet
- Cool Touch dual-sided pillow
- Throw blanket
- Chenille lumbar pillow with memory foam
- Nest Bedding pajamas
- Bang & Olufsen noise-canceling headphones
Flagship Business
- Duvet
- Cool Touch dual-sided pillow
- Nest Bedding branded slippers
- Bang & Olufsen noise-canceling headphones
Premium Economy
- Crepe weave blanket
- Ostrichpillow lumbar pillow
- Noise-reducing headphones
Main Cabin
- Fleece blanket
- Pillow with pillowcase
Narrow-body aircraft bedding and sleepwear
Flagship First
- Duvet
- Cool Touch dual-sided pillow
- Crepe weave blanket
- Nest Bedding slippers
- Bang & Olufsen noise-canceling headphones
Flagship Business
- Duvet
- Cool Touch dual-sided pillow
- Bang & Olufsen noise-canceling headphones
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